Virtual Assistants

Kore.ai Conversational Platform

Kore.ai Conversational Platform is an end-to-end platform to build, train, analyze, and manage enterprise-ready bots. It provides tools, processes, and methods to develop business-ready Chatbots or Virtual Assistants. The Kore.ai Bots Platform provides enterprises every necessary component to design, build, test, and deploy AI-powered chatbots. This one-stop solution provides a…

Flows

Starting Release 8.0.0, Flows are no longer supported. This feature will be discontinued in the upcoming releases. We recommend using the Dialog Tasks and Digital Forms to build these use-cases Bot Builder Platform offers the unique ability to map bot tasks to other bot tasks within the same or different…

Bot Settings

After you create a bot using Bot Builder, you may need to change or define advanced and optional settings, for example, to update or add a bot icon, or description. This topic describes how to edit an existing bot. Modifying Your Bot Settings Follow these steps to open the bot's…

Action Tasks

Starting Release 8.0.0, Action Tasks are no longer supported. This feature will be discontinued in the upcoming releases. We recommend using the Dialog Tasks and Digital Forms to build these use-cases Action tasks allow Bot users to initiate and run a Bot task in third-party applications. They collect, modify, and…

Alert Tasks

Alert Tasks deliver timely, relevant, and personalized information from enterprise systems to customers and employees by polling the relevant service in real-time or according to a user-defined schedule. These alerts contain detailed information such as name, ID, notes, amount, and more, in a variety of formats for each channel. Key…

How to Access Bot Builder

Kore.ai Bots platform enables you to launch enterprise-grade, AI-enabled conversational chatbots using Bot Builder; an intuitive graphical interface for building, training, testing, and monitoring bots. Whether you are looking to build a complex Bot that has to make multiple calls to your backend systems with conditional routing, or a Bot…

Bot Concepts and Terminology

This section helps you with the key terms and concepts related to the Kore.ai Bots Platform. Bot A bot is a form of virtual assistant that acts as an intelligent intermediary between people, digital systems, and internet-enabled things. Bots are intelligent with machine learning, natural language processing, and other forms…

Getting Started with Building Bots

This section contains topics that describe the process of creating and publishing bots, enabling and using Natural Language Processing for your bots created using the Kore.ai Bot Builder tool. If you are new to Bot Builder and want to familiarize with the terms and concepts we use, refer to Bot…