Virtual Assistants

Grouping Nodes

Grouping nodes is primarily used for defining a group of nodes and representing the same in the dialog canvas. Note that it is not a part of the dialog flow. The Group Node can be used to improve the user experience with follow-ups, digressions, and amending entity values. For a…

Logic Node

The Logic Node provides a simpler experience to developers, primarily business users to use context variables and define complex transition conditions. Its two primary functions are: Ability to manage variables and values of variables in the context object. Ability to define nested transition conditions. Set-Up Setting up a logic node…

Form Node

Form node lets you integrate the Digital Forms with Dialog Task. This facilitates the presentation of form to capture user inputs for specific use cases. The primary purpose of the Form node is to represent a UI Form in the dialog task and make the form available for end-users on…

Digital Forms

Virtual Agents engage end-users primarily using a conversational interface that typically includes an exchange of a series of messages. But oftentimes, there is a need to gather information from the end-user to proceed further. Examples include providing delivery address while interacting with an eCommerce agent, details of an issue while…

Feature Deprecations/Discontinuations

This document lists all the deprecated features and their current status. Where applicable the suggested feature replacements are also given. Feature Status Discontinued from Deprecated from Suggested Alternative Smart Bots Deprecated upcoming releases Feb 20th, 2021 ver8.1 Contact the support team in case of any queries. Kore.ai Directory Agent for…

Adding the Unblu Channel

Unblu is a Conversational Platform for Financial Services. To setup Unblu as a channel, you will need to create an External Integration bot in Unblu, create a ‘Named Area’ and map this Named Area to your Kore.ai bot. Channel Integration Step 1: Create a Named Area Named Areas in Unblu…

Bot Versioning

Very often, as part of the development, you may want to mark specific stages of development as versions. The reasons could be as varied as: creating a version of the bot before proceeding to subsequent changes; to preserve a fully tested version till the production release while continuing to work…

Data Table

Kore.ai takes care of your data needs, without having to depend on external services for it. Data offering lets you define Data Tables, Table Views, and manipulate them from your Virtual Assistant and Process Apps. Data Tables allow you to persist custom data and retrieve it whenever needed. These can…

Query Data (View) API

Used to get data from Table View. To use this API, the app needs to be given Read access to the Table View from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/views/{{viewName}}/query?sys_limit={{limit_value}}&sys_offset={{offset_value}} Kore.ai Bots Platform provides access to bot development using secured APIs. Refer here to learn…

Query Data (Table) API

Used to get data from Data Table. To use this API, the app needs to be given Read access to the Data Table from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/tables/{{tableName}}/query?sys_limit={{limit_value}}&sys_offset={{offset_value}} Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai tableName Name of the Table…