{"id":29260,"date":"2021-08-02T07:50:06","date_gmt":"2021-08-02T06:50:06","guid":{"rendered":"https:\/\/multisite.korebots.com\/?p=29260"},"modified":"2021-08-13T17:39:35","modified_gmt":"2021-08-13T16:39:35","slug":"forms","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-0\/docs\/process-apps\/forms\/","title":{"rendered":"Forms"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Virtual Agents engage with end-users primarily using a conversational interface that typically includes an exchange of a series of messages. But often, there is a need to gather information from the end-user to proceed further. A few examples include providing delivery address while interacting with an e-commerce agent, details of an issue while reporting to ITSM agent, opportunity details while creating a CRM opportunity, capturing customer details to create a bank account, etc.<\/p>\n<p>Digital Forms help you gather the required information from the end-user. Kore.ai\u2019s Digital Form provides a range of input fields required to capture the details from end-users. After the user completes the form, the input is submitted to the virtual agent to proceed with the task at hand.<\/p>\n<p>This section of the documentation helps you with the features and implementation of Digital Forms in the Kore.ai Process Apps.\u00a0<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Virtual Agents engage with end-users primarily using a conversational interface that typically includes an exchange of a series of messages. But often, there is a need to gather information from the end-user to proceed further. A few examples include providing delivery address while interacting with an e-commerce agent, details of an issue while reporting to...","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[153],"tags":[],"class_list":["post-29260","post","type-post","status-publish","format-standard","hentry","category-process-apps"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts\/29260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/comments?post=29260"}],"version-history":[{"count":1,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts\/29260\/revisions"}],"predecessor-version":[{"id":30113,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts\/29260\/revisions\/30113"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/media?parent=29260"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/categories?post=29260"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/tags?post=29260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}