{"id":22660,"date":"2019-11-01T10:07:51","date_gmt":"2019-11-01T10:07:51","guid":{"rendered":"https:\/\/developer.kore.ai\/v9-0\/?p=22660"},"modified":"2021-08-14T11:23:23","modified_gmt":"2021-08-14T10:23:23","slug":"security-settings","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-0\/docs\/bots\/bot-admin\/security-control\/security-settings\/","title":{"rendered":"Security Settings"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Apart from the sign-on, and other security settings (<a href=\"\/v9-0\/v9-0\/docs\/bots\/bot-admin\/security-control\/security-module-overview\/\" rel=\"noopener noreferrer\" target=\"_blank\">see here for details<\/a>), you can modify default account security &amp; control settings like<\/p>\n<ul>\n<li>data retention period,<\/li>\n<li>context persistence, and<\/li>\n<li>IP address access.<\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"Data_Retention\"><strong>Data Retention<\/strong><\/span><\/h3>\n<p>All the end-user interaction data is removed from the system, by default, after a period of 7 years. However, it is highly recommended that you set the custom retention period to suit your enterprise policies by using the <strong>Data Retention Period<\/strong>\u00a0option.<\/p>\n<p><strong>Steps<\/strong>:<\/p>\n<ol>\n<li>Go to <strong>Security &amp; Control -&gt; Settings<\/strong><\/li>\n<li>Under <strong>Data Retention Period<\/strong><strong>,<\/strong> you have two options\n<ul>\n<li><i>Use the default retention period &#8211; 7 years;<\/i><\/li>\n<li><em>Use the custom data retention period <\/em>and set the duration between 1 month to 7 years.<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-0\/wp-content\/uploads\/sites\/21\/20201020114510\/BAC_securitySettings_DRP.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24749\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-0\/wp-content\/uploads\/sites\/21\/20201020114510\/BAC_securitySettings_DRP.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-0\/wp-content\/uploads\/sites\/21\/20201020114510\/BAC_securitySettings_DRP.png 1366w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-0\/wp-content\/uploads\/sites\/21\/20201020114510\/BAC_securitySettings_DRP-300x169.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v9-0\/wp-content\/uploads\/sites\/21\/20201020114510\/BAC_securitySettings_DRP-1024x576.png 1024w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<li>The following data would no longer be available post data retention period:\n<ul>\n<li>Conversation History \/ Messages;<\/li>\n<li>Usage Information;<\/li>\n<li>Task Execution and Performance Metrics;<\/li>\n<li>Session and Message Tags;<\/li>\n<li>Alert Instances;<\/li>\n<li>Debug Logs.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>Note: The custom data retention period cannot be set if your account has a large volume of messages. In such a case, you are requested to reach out to Kore.ai Support for setting Custom Retention Period.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"Context_Persistence\"><strong>Context Persistence<\/strong><\/span><\/h3>\n<p>Bots Platform by default stores the context of the end-users&#8217; conversations with the bot. This context information can be used for debugging and analysis purposes.<\/p>\n<p>However, you might not want the platform to store this information due to the presence of sensitive data about customers or other security-related reasons. You can opt not to store the same using the <strong>Context Persistence<\/strong> option.<\/p>\n<p><strong>Steps<\/strong>:<\/p>\n<ol>\n<li>Go to <strong>Security &amp; Control -&gt; Settings<\/strong><\/li>\n<li>Under <strong>Context Persistence,<\/strong> you have two options\n<ul>\n<li><em>Store end users&#8217; conversation context information and allow authorized developers to view this information<\/em> &#8211; this is the default setting.<\/li>\n<li><em>Do not store end users&#8217; conversation context information<\/em> &#8211; this will ensure that:\n<ul>\n<li>the platform does not store the context information<\/li>\n<li>Option to view context information in Bot Builder like Metrics and any other places is disabled.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p><a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/21\/BAC-securitySettings.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22216\" src=\"\/wp-content\/uploads\/sites\/21\/BAC-securitySettings.png\" alt=\"\" width=\"1366\" height=\"768\" \/><\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"IP_Address_Restriction\"><strong>IP Address Restriction<\/strong><\/span><\/h3>\n<p>By default, users can access the Bot Builder platform, and Bot Admin Console from any IP address as long as they have valid credentials.<\/p>\n<p>You can, additionally, restrict the access from a specified range of IP addresses. This restriction applies to developers from your account alone, i.e if a developer belongs to another account also their access to the platform using that account will not be restricted.<\/p>\n<p><strong>Steps<\/strong>:<\/p>\n<ol>\n<li>Go to <strong>Security &amp; Control -&gt; Settings<\/strong><\/li>\n<li>Under <strong>IP Address Restriction,<\/strong> you have two options\n<ul>\n<li><em>No restriction<\/em> &#8211; this is the default setting and access is not restricted to any IP address.<\/li>\n<li><em>Restrict<\/em> &#8211; Here you can specify a range of IP Addresses to which the access is restricted. All other addresses would be blocked from accessing the Bot Builder and Bot Admin Console platform.<br \/>\nNote: The IP Address of your (current) system should be part of the allowed IP Addresses list.<br \/>\n<a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/21\/BAC-securitySettings-IP.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23089\" src=\"\/wp-content\/uploads\/sites\/21\/BAC-securitySettings-IP.png\" alt=\"\" width=\"1011\" height=\"617\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Apart from the sign-on, and other security settings (see here for details), you can modify default account security &amp; control settings like data retention period, context persistence, and IP address access. Data Retention All the end-user interaction data is removed from the system, by default, after a period of 7 years. However, it is highly...","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37],"tags":[],"class_list":["post-22660","post","type-post","status-publish","format-standard","hentry","category-security-control"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts\/22660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/comments?post=22660"}],"version-history":[{"count":8,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts\/22660\/revisions"}],"predecessor-version":[{"id":27085,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts\/22660\/revisions\/27085"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/media?parent=22660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/categories?post=22660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/tags?post=22660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}