{"id":22646,"date":"2019-11-01T09:43:51","date_gmt":"2019-11-01T09:43:51","guid":{"rendered":"https:\/\/developer.kore.ai\/v9-0\/?p=22646"},"modified":"2021-08-14T10:24:06","modified_gmt":"2021-08-14T09:24:06","slug":"custom-dashboard","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-0\/docs\/bots\/analyzing-your-bot\/custom-dashboard\/","title":{"rendered":"Custom Dashboard"},"content":{"rendered":"
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Custom Dashboards allow you to design your own reports and dashboards to meet business needs using a combination of built-in metrics as well as custom KPIs based on user demographic or context information.
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Custom Dashboards are in addition to the out-of-the-box dashboard reports available in the Bot Builder. See here for more on the Default Dashboard<\/a>.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n

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Custom Dashboards<\/strong> can be built using the following three simple steps:<\/p>\n

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  1. Identify the data points that you need to capture for deriving the metrics. This will be based on your business requirements and needs.<\/li>\n
  2. Define suitable Custom Meta Tags to emit these data points in the Bot definition. See here<\/a> for how to add custom meta tags to your bot.<\/li>\n
  3. Design widgets, preview, and update the dashboard with these widgets. The rest of this document walks you through this step.<\/li>\n<\/ol>\n

    Note the conversation sessions include non-interactive sessions i.e. conversations with no messages from users.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t

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    You can use the Custom Dashboards<\/strong> under Analyze<\/strong> tab from the top menu to add multiple custom dashboards for your bot.<\/p>\n