{"id":18039,"date":"2018-02-08T11:49:44","date_gmt":"2018-02-08T11:49:44","guid":{"rendered":"http:\/\/developer.kore.ai\/v9-0\/?post_type=docs&p=13252"},"modified":"2021-05-05T07:03:46","modified_gmt":"2021-05-05T06:03:46","slug":"adding-the-amazon-alexa-channel","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-0\/docs\/bots\/channel-enablement\/adding-the-amazon-alexa-channel\/","title":{"rendered":"Adding the Amazon Alexa Channel"},"content":{"rendered":"
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To add Amazon Alexa as a channel to your Kore.ai bot, you must extract supported Dialog Tasks of this bot from the Configurations<\/strong> tab and add to your Amazon Alexa\u2019s Skills. Additionally, you must configure your bot\u2019s Webhook URL<\/em> as your Alexa Skill Set\u2019s Service Endpoint for the platform to receive messages.<\/p>\n

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Note: Alexa as a channel must be enabled for bots that are specifically built to work on voice-based channels. Review the following constraints before enabling Alexa as a channel for this bot:<\/p>\n

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  1. Enterprise bots that require the user\u2019s authorization to communicate with the bot are not supported.<\/li>\n
  2. If your dialog tasks require the user\u2019s authorization to communicate with external systems, then the platform will push a card with URL information to the Alexa app.<\/li>\n
  3. Intents and entities of only Published Dialog Tasks can be exported to Amazon Alexa. Ensure that your intents and entities adhere to the naming guidelines of Amazon Alexa.<\/li>\n
  4. Not all entity types available in the Kore.ai platform are currently available in Alexa. Verify that your tasks contain Alexa-supported entities for optimal user experience.<\/li>\n
  5. Ensure that your dialog tasks contain one or more utterances.<\/li>\n
  6. If you want to display bot response as templates on supported devices like Echo Show, you must define channel-specific responses\/prompts.<\/li>\n
  7. Ensure that your dialog tasks contain the Bot Message node as the last node only. Alexa marks a task as completed if a bot message is displayed without expecting any input from the user.<\/li>\n
  8. Webhook Nodes work asynchronously and are currently not supported.<\/li>\n
  9. Amazon Alexa executes one task at a time and hence Hold & Resume<\/strong> functionality is not supported.<\/li>\n<\/ol>\n<\/div>\n

    To add the Amazon Alexa channel to your bot, you must:<\/p>\n

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    1. Add a New Skill<\/b> – To enable the Alexa channel to your Kore.ai bot, create a new Alexa skill in the Amazon developer console.<\/li>\n
    2. Configure Interaction Model<\/b> – Alexa skill can be built in one of the following ways:\n