{"id":18007,"date":"2017-12-14T06:00:18","date_gmt":"2017-12-14T06:00:18","guid":{"rendered":"http:\/\/developer.kore.ai\/v9-0\/?post_type=docs&p=12107"},"modified":"2021-08-14T08:00:36","modified_gmt":"2021-08-14T07:00:36","slug":"creating-a-knowledge-graph","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-0\/docs\/bots\/bot-builder-tool\/knowledge-task\/creating-a-knowledge-graph\/","title":{"rendered":"Knowledge Graph"},"content":{"rendered":"
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Kore.ai Knowledge Graph (KG) helps you turn your static FAQ text into an intelligent, personalized conversational experience. It goes beyond the usual practice of capturing FAQs in the form of flat question-answer pairs. Instead, Knowledge Graph enables you to create a hierarchical structure of key domain terms and associate them with context-specific questions and their alternatives, synonyms, and Machine learning-enabled classes. This structure, when trained by the platform, generates a Knowledge Graph that enables an intelligent FAQ experience.<\/p>\n

See here for more on KG Terminology<\/a>.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n

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To generate a Knowledge Graph, you need to add FAQs to an existing or new bot. If you have not created a bot, refer to Creating a new bot<\/a>.<\/p>\n

Creating a Knowledge Graph involves the following steps:<\/p>\n

Add Knowledge Graph to Bot<\/span><\/h2>\n

To open the Knowledge Graph builder, follow the below steps:<\/p>\n

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  1. Log in to Kore.ai Bot Builder and open the bot to which you want to add the Knowledge Graph.<\/li>\n
  2. Select the Build<\/strong> tab from the top menu.<\/li>\n
  3. On the left menu, select Conversational Skills <\/strong>and click Knowledge Graph<\/strong>.<\/li>\n
  4. Click \u00a0Create<\/strong> against <Bot Name><\/em>.
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    Create the Graph<\/span><\/h2>\n

    By default, the name of the bot becomes the root node of the hierarchy and you can edit this. Create the rest of the nodes below the root node.<\/p>\n

    To create nodes, follow the below steps:<\/p>\n

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    1. Open the Knowledge Graph.<\/li>\n
    2. On the top left of the Knowledge Graph window, hover over the root node.<\/li>\n
    3. Click the +<\/strong> icon. A text box appears below to Add Node<\/strong>. For better performance, there is a restriction on the allowed maximum number of nodes of 20k.<\/li>\n
    4. Type the name of the node in the text box and press Enter<\/strong>. A warning would be displayed in case you enter a duplicate node name, ie if a child node with the same name already exists under the parent node.
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      Note<\/strong>: This node becomes a child for the root node and can be referred to as a First-level node.<\/div>\n<\/li>\n
    5. Repeat steps 1 to 3 to create other First-level nodes.<\/li>\n
    6. After you create First-level nodes, create child nodes as follows:\n