{"id":17942,"date":"2016-12-05T21:04:24","date_gmt":"2016-12-05T21:04:24","guid":{"rendered":"https:\/\/developer.kore.com\/?post_type=docs&#038;p=9098"},"modified":"2021-01-04T10:06:26","modified_gmt":"2021-01-04T10:06:26","slug":"bot-tasks","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v9-0\/docs\/bots\/chatbot-overview\/bot-tasks\/","title":{"rendered":"Bot Tasks"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Kore.ai Bots platform supports the following types of tasks with different use cases:<br \/>\n<a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/21\/Bot-Tasks-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-16585\" src=\"\/wp-content\/uploads\/sites\/21\/Bot-Tasks-1.png\" alt=\"\" width=\"820\" height=\"461\" \/><\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>The following Bot tasks are available on the Kore.ai Bots Platform:<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Dialog_Tasks\">Dialog Tasks<\/span><\/h2>\n<p>Consists of multiple intents, sub-intents, and component nodes to conduct a complex conversational flow between a user and the bot. <a href=\"\/v9-0\/v9-0\/docs\/bots\/bot-builder-tool\/develop\/dialog-task\/dialog-tasks\/\">Know More<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Simple_Tasks\">Simple Tasks<\/span><\/h2>\n<p>Apart from the Dialog Tasks, you can configure a few Simple Tasks like:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Alert_Tasks\">Alert Tasks<\/span><\/h3>\n<p>Monitors a web service for events and sends a notification message to the user when the event occurs. You can use this task type for scheduled polling or near real-time notification using webhooks. <a href=\"\/v9-0\/v9-0\/docs\/bots\/bot-builder-tool\/develop\/simple-task\/alert-tasks\/notification-tasks\/\">Know more<\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Information_Tasks\">Information Tasks<\/span><\/h3>\n<p>Provides a report of data by asking the user for input parameters and then executing a web service call. The formatted data is presented to the user as a link to a report that a user can click to display the data. For example, <i>Show my tickets<\/i>, or <i>3-day Weather Forecast<\/i>. <a href=\"\/v9-0\/v9-0\/docs\/bots\/bot-builder-tool\/develop\/simple-task\/information-tasks\/create-a-report-task\/\">Know more<\/a><br \/>\n(Deprecated since Release 8.0.0)<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Action_Tasks\">Action Tasks<\/span><\/h3>\n<p>Queries a user on demand for input parameters, and then executes a web service call along with a confirmation message. For example, <i>Create New Ticket<\/i>, or <i>Get Weather for this Location<\/i>. <a href=\"\/v9-0\/v9-0\/docs\/bots\/bot-builder-tool\/develop\/simple-task\/action-tasks\/kore-bot-action-tasks\/\">Know more<\/a><br \/>\n(Deprecated since Release 8.0.0)<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Creating_Flows\">Creating Flows<\/span><\/h3>\n<p>Associates one task to another task of the same or different Bot. For example, the flow for a <i>Twitter<\/i> tweet notification could be to <i>Create a New Follower<\/i>. <a style=\"background-color: #ffffff\" href=\"\/v9-0\/v9-0\/docs\/bots\/bot-builder-tool\/develop\/simple-task\/creatingflows\/\">Know more<\/a><br \/>\n(Deprecated since Release 8.0.0)<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Knowledge_Graph\">Knowledge Graph<\/span><\/h2>\n<p>Turns static FAQ pages into an intelligent, personalized conversational experience. Build a Knowledge Graph of crucial terms, add questions to the right nodes in the hierarchy and leave the task of responding to users to the bot, thus enabling your support staff to engage with more complex tasks. <a href=\"\/v9-0\/v9-0\/docs\/bots\/bot-builder-tool\/develop\/knowledge-task\/creating-a-knowledge-graph\/\">Know more<\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<div class=\"w-post-elm post_navigation layout_simple inv_false\">\n\t<a class=\"post_navigation-item order_first to_prev\" href=\"https:\/\/developer.kore.ai\/v9-0\/v9-0\/v9-0\/docs\/bots\/chatbot-overview\/bot-types-2\/\"><\/p>\n<div class=\"post_navigation-item-arrow\"><\/div>\n<div class=\"post_navigation-item-meta\">Previous Post<\/div>\n<div class=\"post_navigation-item-title\"><span>Bot Types<\/span><\/div>\n<p>\t<\/a><br \/>\n<a class=\"post_navigation-item order_second to_next\" href=\"https:\/\/developer.kore.ai\/v9-0\/v9-0\/v9-0\/docs\/bots\/chatbot-overview\/how-to-access-bot-builder\/\"><\/p>\n<div class=\"post_navigation-item-arrow\"><\/div>\n<div class=\"post_navigation-item-meta\">Next Post<\/div>\n<div class=\"post_navigation-item-title\"><span>How to Access Bot Builder<\/span><\/div>\n<p>\t<\/a><\/div>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Kore.ai Bots platform supports the following types of tasks with different use cases: The following Bot tasks are available on the Kore.ai Bots Platform: Dialog Tasks Consists of multiple intents, sub-intents, and component nodes to conduct a complex conversational flow between a user and the bot. Know More Simple Tasks Apart from the Dialog Tasks,...","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[68],"tags":[],"class_list":["post-17942","post","type-post","status-publish","format-standard","hentry","category-chatbot-overview"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts\/17942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/comments?post=17942"}],"version-history":[{"count":6,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts\/17942\/revisions"}],"predecessor-version":[{"id":26184,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/posts\/17942\/revisions\/26184"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/media?parent=17942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/categories?post=17942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v9-0\/wp-json\/wp\/v2\/tags?post=17942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}