Docs

Using the Dialog Builder Tool

This topic describes the user interface for creating a conversational flow between a user and a Bot in a dialog task using the Dialog Builder tool in Kore.ai Bot Builder. The following sections detail the properties for this node in the new dialog builder, introduced in v9.0 of the platform.…

Setting Up Authorization using an API Key

An API key can act as both a unique identifier and a secret token for identification as well as authorization to provide a set of access rights on the associated API. Instead of prompting the end-user for both a username and password for access, the user is prompted only for…

Setting Up Authorization using OAuth v2

OAuth v2 is the new version of the open protocol to allow secure authorization in a simple and standard method from web, mobile, and desktop applications. To use oAuth v2, you must first register an account with the web application as you will need the sign in credentials for that…

Setting Up Authorization using OAuth v1

OAuth v1 is an open protocol to allow secure authorization in a simple and standard method from web, mobile, and desktop applications. To use OAuth v1, you must first register an account with the web application as you will need the login credentials for that application to configure the settings…

Setting Up Authorization using oAuth v2 password grant

To define Authorization for your bot, follow these steps: Open the bot for which you want to configure an Authorization profile. Select the Build tab from the top menu. From the left menus, click Configurations -> Authorization Profile Click Add. The New Authorization Mechanism dialog opens. In the Authorization Type drop-down…

Setting Up Authorization using Basic Auth

To define Basic Authorization for your bot, follow these steps: Open the bot for which you want to configure the Basic Authorization profile. Select the Build tab from the top menu. From the left menus, click Configurations -> Authorization Profile Click Add. The New Authorization Mechanism dialog opens. In the Authorization…

Bot Authorization

Kore.ai Bot Builder Platform’s Enterprise Integration Framework provides support for multiple authentication models that can be configured at a task level for each bot to use both authenticated and unauthenticated tasks in the same configuration. Developers can build custom authentication profiles for chatbots by defining subdomains through tenancy URLs, adding…

SDK Configuration

To enable your Kore.ai Bot to communicate between your application servers and Kore.ai servers, you need to create and register an app in Kore.ai Bot Builder that specifies the callback URL for your application and generates the Client ID and Client Secret authentication tokens required for secure communications between your…

Bot Tasks

Kore.ai Bots platform supports the following types of tasks with different use cases: The following Bot tasks are available on the Kore.ai Bots Platform: Dialog Tasks Consists of multiple intents, sub-intents, and component nodes to conduct a complex conversational flow between a user and the bot. Know More Simple Tasks…

Analyzing Your Bot

Kore.ai provides various ways to aid in Analyzing your Bot performance: Summary for a bird’s eye view of all the bot configuration and capabilities. Usage Metrics: This page gives you - view real-time bot usage figures, bot activity, and bot user overview over a selected time period. Custom Dashboard: This…