Docs

Status Tracker

There are some jobs that are performed in the background, without distracting you from the bot builder UI like exporting the bot, training the bot, etc. You will get a notification once the task is complete. You can track the status from the Status Tracker at the bottom of the…

Get FAQs – KG

To get a list of questions and nodes under the Knowledge task. To use this API, the app needs the Admin API Scope of KnowlegdeGraph. GET https://{{host}}/api/public/bot/{{botId}}/faqs?ktId=&limit=&offset=&parentId=&withallchild=&type=&language=en Path Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai botId Required Bot ID. You can access it from the General…

Add Questions from Extract – KG

To add specific questions to the Knowledge graph. To use this API, the app needs the Admin API Scope of KnowlegdeGraph. POST https://{{host}}/api/public/bot/{{botId}}/faqs/bulk?language=en Path Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai botId Required Bot ID. You can access it from the General Settings page of the…

Get KnowledgeTasks – KG

To get a listing knowledge Tasks with the nodes. To use this API, the app needs the Admin API Scope of KnowlegdeGraph. GET https://{{host}}/api/public/bot/{{botId}}/knowledgeTasks?language=en Path Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai botId Required Bot ID. You can access it from the General Settings page of…

Get Extraction Questions – KG

To get a Get KG Extraction Questions. To use this API, app needs the Admin API Scope of KnowlegdeGraph. GET https://{{host}}/api/public/stream/{{streamId}}/qna/{{ExtractionId}}/questions?limit=&offset= Path Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai streamId Required Bot ID or Stream ID. You can access it from the General Settings page of…

Get Extractions History – KG

To get a list of KG Extractions history. To use this API, app needs the Admin API Scope of KnowlegdeGraph. GET https://{{host}}/api/public/stream/{{streamId}}/qna/history?language=en Path Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai streamId Required Bot ID or Stream ID. You can access it from the General Settings page…

Extraction from file or URL – KG

To import the extract using file or URL. To use this API, the app needs the Admin API Scope of KnowlegdeGraph. POST https://{{host}}/api/public/bot/{{botId}}/qna/import?language=en Path Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai botId Required Bot ID. You can access it from the General Settings page of the…

User Engagement Trend API

To provide the number of users who have interacted with the bot in a given period across different time intervals. To use this API, the app needs the Bot Scope. POST https://{{host}}/api/public/bot/{{BotID}}/userEngagementTrend?aggregation_type={{type}}&start_date={{from}}&end_date={{to}}&channels={{channel}} Path Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai BotID Required Bot ID or Stream…

Get Analytics API

To extract the metrics data related to the intent detection and task performance using API. It can be used to retrieve metrics information related to Intents Found, Intents not Found, Failed Tasks, Successful Tasks, and Performance Logs To use this API, the app needs the Bot Scope of Metrics. POST…

Conversation Session Closure API

This API In-activates current active session based on session Id and bot Id. This API is available in the BT app scopes. To use this API, the app needs the Bot Builder API scope of Bot sessions. PUT https://{{host}}/api/public/bot/{{BotID}}/session Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai BotId Bot…