Channel Enablement

To set up Skype for Business as a channel, you must register a Bot Channel service in Azure and enable a webhook for the platform to receive messages. To enable Skype for Business, follow the below steps: Register a Bot Channel - Log in to the Azure portal and register…

IMPORTANT: Tropo has announced to discontinue its services. Proceed with the channel setup only if you have a live Tropo account. You can click here to verify the status of your Tropo account. Adding the Cisco Tropo channel to your Kore.ai bot is a three-step process to allow end-users of…

To add Microsoft Teams channel to your bot, you must create a bot in the Microsoft Bot Framework account to configure the connection between Microsoft Teams and Kore.ai. To add the Microsoft Teams channel to your bot, follow the below steps: Register the Bot – You must create a bot…

To add the Skype channel to your bot, you need a developer Microsoft Bot Framework account to configure the connection between Skype and Kore.ai. Adding the Skype channel to your Kore.ai bot is a three-step process to allow end-users to interact with your bot. To add the Skype channel to…

To set up Twitter as a channel, you must associate the bot with a Twitter account, define a Twitter app, and enable the integration. To add Twitter as a channel, follow the below steps: Create Twitter App - Log in to Twitter. In Twitter App Management Console, create an app…

To add the Cisco Webex Teams (formerly Cisco Spark) channel to your bot, the developer must create a bot app and an integration app in Cisco Webex Teams. Adding the Cisco Spark channel to your Kore.ai bot is a four-step process to allow end-users of your bot to interact with…

To add Twilio SMS as a channel, you must set up a Programmable SMS app, define the messaging service, and associate the bot with a Twilio Phone Number. When you add the Twilio channel to your bot, end-users for your bot can interact with your bot using text messages. To…

Adding the Kore channel to your bot allows end-users for your bot to interact with your bot using the Kore Messaging application available as a web client, desktop client, or mobile client. To add the Kore channel, follow the below steps: Under the Bots section of the Bot Builder, click…

When you add the email channel to your bot, Kore.ai automatically generates the email address that the end-users can send an email for communications with your bot. By default, the email address syntax is < bot name >.kore@m.< kore host >. For example, assembla.kore@m.app-bots.kore.com. Optionally, you can click Change to…

To use any of the Kore.ai Bot SDKs, you must first register your app to get the authentication credentials to communicate between the Kore.ai bot and your application hosting the bot. The Kore.ai bot SDKs can be used to add a chat widget into your company application that enables your…