Docs

How to Update Data in Data Tables

In this How-To, we will explore a scenario in a Banking Bot, where the account-related data for a customer is stored in a Data Table. We will see how the data can be updated by a request from the user. For details on what Data Tables are and how it…

How to Add Data to Data Tables

In this How-To, we will explore a scenario in a Banking Bot, where the account-related data for a customer is stored in a Data Table. We will see how the required information gathered from the user can be stored. For details on what Data Tables are and how it is…

Adding the Google Assistant channel

To add the Google Assistant channel to your bot, you must build a project in Actions on Google, link it to an agent in dialog flow, configure actions, and enable fulfillment using webhook integration. Note: Google Assistant as a channel should ideally be enabled for bots that are specifically built…

Data Insert (Bulk) API

Used to insert bulk data into Data Table. To use this API, the app needs to be given Write access to the Data Table from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/tables/{{tableName}}/bulk Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai tableName Name of the…

How to Configure Digital Forms

In this How-To, we will explore a scenario in a Banking Bot, where the user can create an additional account. We will see how Digital Forms can be used to gather all the required information from the user and create the account. For details on what Digital Forms are and…

Bots Platform v7.2

This section contains major and minor release information for the Kore.ai Bots Platform v7.2 released on Feb 8, 2020. New Features Widgets & Panels Enhance your bots to proactively present relevant information to your end-users using interactive widgets. End-users can view the widgets either on mobile devices or on the…

Adding the weChat Channel

To set up WeChat as a channel, you need to register for a WeChat Official Account. You also need to enable webhook integration for the Bots platform to send and receive messages. Please refer WeChat Official Accounts Registration Process for more information. To add the weChat Messaging channel to a…

Training a Universal Bot

You can train a Universal Bot to guide it to the most relevant link bot(s) from which the intents are to be identified. You can use a combination of Invocation Phrases and Training Utterances to define the Bot Identification Training. Training a Universal Bot is essential for the following reasons:…

Creating a Universal Bot – older version

This document is for creating Universal Bots using an older version (pre-ver7.3 of the platform) This version is deprecated and will soon be discontinued, you are advised to upgrade to the latest version. The older version has the following limitations: There are performance issues if the number of linked bots…

Enabling Agent Transfer API

Used to configure the Botkit Url, App, and events. To use this API, app needs the Bot Builder API scope of BotKit. PUT https://{{host}}/api/public/bot/{{BotID}}/sdkSubscription Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai BotID Bot ID or Stream ID. You can access it from the General Settings page of…