Docs

Alert Tasks

Alert Tasks deliver timely, relevant, and personalized information from enterprise systems to customers and employees by polling the relevant service in real-time or according to a user-defined schedule. These alerts contain detailed information such as name, ID, notes, amount, and more, in a variety of formats for each channel. Key…

How to Access Bot Builder

Kore.ai Bots platform enables you to launch enterprise-grade, AI-enabled conversational chatbots using Bot Builder; an intuitive graphical interface for building, training, testing, and monitoring bots. Whether you are looking to build a complex Bot that has to make multiple calls to your backend systems with conditional routing, or a Bot…

Bot Concepts and Terminology

This section helps you with the key terms and concepts related to the Kore.ai Bots Platform. Bot A bot is a form of virtual assistant that acts as an intelligent intermediary between people, digital systems, and internet-enabled things. Bots are intelligent with machine learning, natural language processing, and other forms…

Getting Started with Building Bots

This section contains topics that describe the process of creating and publishing bots, enabling and using Natural Language Processing for your bots created using the Kore.ai Bot Builder tool. If you are new to Bot Builder and want to familiarize with the terms and concepts we use, refer to Bot…