Advanced Topics

Tone Analysis

The bots platform Natural Language Processing (NLP) interpreter can parse user utterances for specific words and phrases, and then provide an average tone score based on the connotation, word placement, and any added modifiers. You can use the score to help assess the user input and direct the flow of…

Setting Up Authorization using an API Key

An API key can act as both a unique identifier and a secret token for identification as well as authorization to provide a set of access rights on the associated API. Instead of prompting the end-user for both a username and password for access, the user is prompted only for…

Setting Up Authorization using OAuth v2

OAuth v2 is the new version of the open protocol to allow secure authorization in a simple and standard method from web, mobile, and desktop applications. To use oAuth v2, you must first register an account with the web application as you will need the sign in credentials for that…

Setting Up Authorization using OAuth v1

OAuth v1 is an open protocol to allow secure authorization in a simple and standard method from web, mobile, and desktop applications. To use OAuth v1, you must first register an account with the web application as you will need the login credentials for that application to configure the settings…

Setting Up Authorization using oAuth v2 password grant

To define Authorization for your bot, follow these steps: Open the bot for which you want to configure an Authorization profile. Hover over the left-side navigation panel and from Settings -> Config Settings select Authorization Profile Click Add. The New Authorization Mechanism dialog opens. In the Authorization Type drop-down list, select…

Setting Up Authorization using Basic Auth

To define Basic Authorization for your bot, follow these steps: Open the bot for which you want to configure a Basic Authorization profile. Hover over the left-side navigation panel and from Settings -> Config Settings select Authorization Profile Click Add. The New Authorization Mechanism dialog opens. In the Authorization Type drop-down…

Bot Authorization

Kore.ai Bot Builder Platform’s Enterprise Integration Framework provides support for multiple authentication models that can be configured at a task level for each bot to use both authenticated and unauthenticated tasks in the same configuration. Developers can build custom authentication profiles for chatbots by defining subdomains through tenancy URLs, adding…

Collaborative Development

Kore.ai allows cross-domain Bot sharing. You can share your Bot with one or more developers from the same or different enterprises enabling them to edit the shared Bot tasks, channels, and other settings. Sharing Bots There are two ways of sharing a Bot with your co-developers - from Bot Builder…