Bots

Adding the Unblu Channel

Unblu is a Conversational Platform for Financial Services. To setup Unblu as a channel, you will need to create an External Integration bot in Unblu, create a ‘Named Area’ and map this Named Area to your Kore.ai bot. Channel Integration Step 1: Create a Named Area Named Areas in Unblu…

Bot Versioning

This feature was released with v7.3 of the platform and is in (beta) state. Very often, as part of the development, you may want to mark specific stages of development as versions. The reasons could be as varied as: creating a version of the bot before proceeding to subsequent changes;…

Data Table

This feature was released with v7.3 of the platform and is in (beta) state. Kore.ai takes care of your data needs, without having to depend on external services for it. Data offering lets you define Data Tables, Table Views, and manipulate them from your Virtual Assistant. Data Tables allow you…

Query Data (View) API

Used to get data from Table View. To use this API, the app needs to be given Read access to the Table View from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/views/{{viewName}}/query?sys_limit={{limit_value}}&sys_offset={{offset_value}} Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai viewName The table view form…

Query Data (Table) API

Used to get data from Data Table. To use this API, the app needs to be given Read access to the Data Table from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/tables/{{tableName}}/query?sys_limit={{limit_value}}&sys_offset={{offset_value}} Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai tableName Name of the Table…

Data Delete API

Used to delete data from Data Table. To use this API, the app needs to be given Read and Delete access to the Data Table from the Data Definition in DaaS (see here for details) DELETE https://{{host}}/api/public/tables/{{tableName}} Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai tableName Name of…

Data Update API

Used to update data into Data Table. To use this API, the app needs to be given Read and Write access to the Data Table from the Data Definition in DaaS (see here for details) PUT https://{{host}}/api/public/tables/{{tableName}} Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai tableName Name of…

Data Insert API

Used to insert data into Data Table. To use this API, the app needs to be given Write access to the Data Table from the Data Definition in DaaS (see here for details) POST https://{{host}}/api/public/tables/{{tableName}} Query Parameters Parameter Description host Environment URL, for example, https://bots.kore.ai tableName Name of the table…

Kore.ai Beta Features

Time and again you would have seen this symbol, , next to some of the Kore.ai Bot Builder features, and must have wondered about it. In this page, we explain its meaning and implications. implies that the feature thus marked is a Beta feature. It is a feature that we couldn’t…

Multi-lingual Bot Behavior

In the case of multi-lingual bots, while much of the bot behavior does not change with the language, but the language semantics does impose some restrictions. In this document we will list out the different behaviors that would be language-dependent, so you as bot developer can cater for such scenarios.…