How Tos

Kore-Unblu Integration

Overview Unblu is a conversational platform that allows agents and advisors in your organization to collaborate with your customers and website visitors. It enables collaboration through online channels like live chat, secure text messaging, and video chat to achieve a better customer experience. Transferring a chat to a human agent…

Entity Rules

Chances are you might be want to perform additional validations on entity values as entered by the users. While the entity type selected when adding an entity node to a dialog does impose some restrictions, these are not always sufficient. Entity rules are additional processing hints and validations that can…

How to Add Data into Data Tables from Digital Forms

In this How-To, we will explore a scenario in a Banking Bot, where the user can create an additional account. We will see how data collected from the Digital Forms can be used to create the account in a Data Table. For details on what Digital Forms are and how…

How to Update Data in Data Tables

In this How-To, we will explore a scenario in a Banking Bot, where the account-related data for a customer is stored in a Data Table. We will see how the data can be updated by a request from the user. For details on what Data Tables are and how it…

How to Add Data to Data Tables

In this How-To, we will explore a scenario in a Banking Bot, where the account-related data for a customer is stored in a Data Table. We will see how the required information gathered from the user can be stored. For details on what Data Tables are and how it is…

How to Configure Digital Forms

In this How-To, we will explore a scenario in a Banking Bot, where the user can create an additional account. We will see how Digital Forms can be used to gather all the required information from the user and create the account. For details on what Digital Forms are and…

Multi-lingual Bot Behavior

In the case of multi-lingual bots, while much of the bot behavior does not change with the language, but the language semantics does impose some restrictions. In this document we will list out the different behaviors that would be language-dependent, so you as bot developer can cater for such scenarios.…

How to manage Bot Release Lifecycle

In this How-To, we will explore a scenario wherein your organization has set up multiple stages before a bot is finally made available to the end-users for the purpose of bot development, testing, pilot and production release. Problem Statement Consider the case wherein the developer has completed the bot development…

Use Case Examples

On this page, you will find links to various scenarios in bot development that you might find handy. While most of them are use case or example-driven, some are instructional but very useful. Do try them out. How toBot SolutionsBest PracticesWhere to startWhere to find whatHow to How to use…

How to use Content Variables

Kore.ai bots platform provides a way to declare and use variables within the bot. These variables can be used to capture values that are commonly used by different tasks, nodes, and other bot elements In this How-To, we will explore a scenario in a Banking Bot, where Bot Variables can…
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