{"id":17873,"date":"2016-08-08T16:09:16","date_gmt":"2016-08-08T16:09:16","guid":{"rendered":"http:\/\/apidocs.kore.com\/?post_type=docs&#038;p=4924"},"modified":"2021-03-26T08:59:32","modified_gmt":"2021-03-26T08:59:32","slug":"manage-intents-entities","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v7-3\/docs\/bots\/bot-builder-tool\/alert\/manage-intents-entities\/","title":{"rendered":"Managing Ignore Words and Field Memory"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Developers can include words for the NLP engine to ignore when interpreting the user input for a task. Bots can then respond faster to user input and improve the probability of correct task recognition. The NLP engine comes pre-built with a large set of generic ignore words.<br \/>\nTo manage this setting from\u00a0<strong>Natural Language -&gt; Intelligence\u00a0<\/strong>select\u00a0<strong>Ignore Words &amp; Field Memory<\/strong> tab.<\/p>\n<div class=\"alert alert-info\"><strong>Note<\/strong>: This option is available only for one of the following tasks configured &#8211; Alert, Action or Information. As such for Bots without any of the above tasks defined, the option will be hidden from the menu.<\/div>\n<p>You can edit each task to persist data for that task to pre-populate in another related task for the same bot in the <strong>Field Memory<\/strong> settings for each task. For example, for a theme park bot, <em>Get Wait Times for Rides<\/em> task, you can pre-populate task fields\u00a0into the related task, <em>Book a FastPass<\/em> action task. You can also configure words to ignore in the user input at the task level, for example, for the <em>7-day Weather Forecast<\/em> task, you might want days of the week, such as <em>Monday<\/em>, <em>Tuesday<\/em>, and so forth, to be ignored since all weekdays are included.<br \/>\n<a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/15\/Ignore-Words-Screen-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-17270\" src=\"\/wp-content\/uploads\/sites\/15\/Ignore-Words-Screen-1.png\" alt=\"\" width=\"820\" height=\"461\" \/><\/a><\/p>\n<p>Click a task name to show task fields that can be configured or edited for Field Memory and other field settings. The task fields are the parameters defined for the selected task. To define ignore words for a task, hover your mouse over the task, and then click <span style=\"color: #33cccc;\"><strong>Edit<\/strong><\/span>\u00a0icon.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"Editing_a_Task\">Editing a Task<\/span><\/h3>\n<p>To modify, or add a configuration for a task, hover your mouse over the name of the task, and then click <span style=\"color: #33cccc;\"><strong>Edit<\/strong><\/span>. The <strong>Edit Task<\/strong>\u00a0dialog is displayed.<img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-14480\" src=\"\/wp-content\/uploads\/sites\/15\/Edit-Task.png\" alt=\"\" width=\"661\" height=\"337\" \/><\/p>\n<ul>\n<li><strong>Turn Off Confirmation Messages<\/strong> &#8211;\u00a0Select <strong>Yes<\/strong> to disable confirmation of the execution of a task when using NLP. When <strong>No<\/strong> is selected, the user is asked to confirm the task before running it.<\/li>\n<li><strong>Ignore Words<\/strong> &#8211;\u00a0Enter one or more ignore words for the task name. The list of words to ignore is processed by the Bots Platform before interpreting the user input. This means the bot can respond faster to user input and provide the correct task by filtering out words that\u00a0apply to many tasks but do not help to identify which task. For example, a user may input, <em>I want to get the weather forecast for today.<\/em>\u00a0To return the correct task to the user, the Bots Platform interpreter only needs to recognize three words, <em>weather<\/em>, <em>forecast<\/em>, and\u00a0<em>today<\/em>. The rest of the words can be ignored. The Kore.ai Bots interpreter is already defined with a set of generic ignore words, so words like <em>I, you, want, get<\/em>, etc., do not need to be defined as ignore words. If your Bot uses the same words for many or all tasks, for example, your company name, you might add your company name as an ignore word.<\/li>\n<\/ul>\n<p>Click <strong>Save<\/strong> to save the settings and close the <strong>Edit Task<\/strong> dialog.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"Defining_Field_Memory_for_a_Task\">Defining Field Memory for a Task<\/span><\/h3>\n<p>To add or edit <strong>Field Memory<\/strong> settings for a task, click the <strong>Task Name<\/strong>\u00a0to display the associated <strong>Task Fields<\/strong>, and then click the <strong>Edit<\/strong>\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"icon alignnone wp-image-9790 size-full\" src=\"\/wp-content\/uploads\/sites\/15\/EditIcon-1.png\" alt=\"\" width=\"16\" height=\"16\" \/> icon to display the <strong>Field Memory<\/strong> dialog as shown in the following illustration.<br \/>\nIn the <strong>Field Memory<\/strong> dialog, you can specify the following options:<\/p>\n<ul>\n<li><strong>Entity Type<\/strong> &#8211; Select the type of data that the NLP interpreter should expect as input to enhance recognition and performance:<br \/>\n<a href=\"\/v7-3\/docs\/bots\/bot-builder-tool\/develop\/dialog-task\/entity-types\/\">See here for entity types<\/a>.<\/li>\n<li><strong>Memory User Provided Value<\/strong> &#8211; Enable or disable persistence of data provided by the user for a specified time. One of:\n<ul>\n<li><strong>No, do not memorize<\/strong> &#8211; The user&#8217;s data for this field is not persisted after the task is completed.<\/li>\n<li><strong>Yes, memorize this value<\/strong> &#8211; The field value is persisted for the time specified in minutes.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Click <strong>Save<\/strong> to save the settings and close the <strong>Field Memory<\/strong>\u00a0dialog.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Developers can include words for the NLP engine to ignore when interpreting the user input for a task. Bots can then respond faster to user input and improve the probability of correct task recognition. The NLP engine comes pre-built with a large set of generic ignore words. To manage this setting from\u00a0Natural Language -&gt; Intelligence\u00a0select\u00a0Ignore...","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[67],"tags":[],"class_list":["post-17873","post","type-post","status-publish","format-standard","hentry","category-alert"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/posts\/17873","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/comments?post=17873"}],"version-history":[{"count":2,"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/posts\/17873\/revisions"}],"predecessor-version":[{"id":20703,"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/posts\/17873\/revisions\/20703"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/media?parent=17873"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/categories?post=17873"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v7-3\/wp-json\/wp\/v2\/tags?post=17873"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}