{"id":17930,"date":"2016-10-28T17:18:54","date_gmt":"2016-10-28T17:18:54","guid":{"rendered":"https:\/\/developer.kore.com\/?post_type=docs&p=8563"},"modified":"2021-03-25T09:51:09","modified_gmt":"2021-03-25T09:51:09","slug":"adding-the-cisco-spark-channel","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v7-0\/docs\/bots\/channel-enablement\/adding-the-cisco-spark-channel\/","title":{"rendered":"Adding the Cisco Spark Channel"},"content":{"rendered":"
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To add the Cisco Spark channel to your Bot, you will need a Cisco Spark for Developers<\/em>\u00a0account to configure the connection between Cisco<\/em>\u00a0Spark and Kore.ai. Adding the Cisco Spark channel to your Kore.ai Bot is a 4-step process to allow end-users for your Bot to interact with your Bot using their Cisco Spark<\/em>\u00a0accounts. To add the Cisco Spark channel to your Bot, you will need to:<\/p>\n

    \n
  1. Create a Cisco Spark\u00a0App<\/strong> – In your Spark for Developers<\/em>\u00a0account, you will need to create an app to provide authorization for communication between\u00a0Cisco Spark<\/i>\u00a0and your Kore.ai Bot.\u00a0To create a Cisco Spark<\/em>\u00a0app, you must have created and registered for a free account in the Spark for Developers<\/a> portal.<\/li>\n
  2. Get an Access Token<\/strong> – To use Cisco Spark as a channel for your Kore.ai Bot, have a valid Spark Bot Username<\/strong> and generate an access token to provide authentication for communications.<\/li>\n
  3. Setup Integration<\/strong> – Define the Cisco Spark integration to your Kore.ai Bot by adding the Call Back URL to Kore.ai and setting the Cisco Spark app Scopes to receive and send messages to and from Cisco Spark<\/i>.<\/li>\n
  4. Enable<\/b> – After setting up the Cisco Spark app and entering configuration data in Bot Builder, you need to enable the channel.<\/li>\n<\/ol>\n

    To add the Cisco Spark\u00a0channel<\/strong>
    \nTo complete the following procedure, you must have, or register for a new developer account in the Cisco Spark for Developers<\/em> portal.<\/p>\n

      \n
    1. In Bot Builder, in the Bots<\/strong>\u00a0section, click\u00a0the Bot that\u00a0you want to add the Cisco Spark\u00a0channel to.<\/li>\n
    2. On the Channels<\/strong>\u00a0tab, click the Expand<\/strong>\u00a0 icon for the Cisco Spark<\/b>\u00a0section. The Cisco Spark\u00a0Channel<\/strong>\u00a0page is displayed.<\/li>\n
    3. In a new browser tab, sign in to your Cisco Spark for Developers<\/em>\u00a0account, and then click My Apps<\/strong>. The My Apps<\/strong> page is displayed.<\/li>\n
    4. To create a new Cisco Spark<\/em> app, click the Plus<\/strong>\u00a0 icon. The New App<\/strong> page is displayed.<\/li>\n
    5. In the Bot section, click Create a Bot<\/strong>. The New Bot<\/strong> page is displayed.<\/li>\n
    6. In the Display name<\/strong> field, enter the name of your Bot displayed to end-users, for example, Banking Bot<\/span>.<\/li>\n
    7. In the Bot Username<\/strong> field, enter the name of the bot used to add the bot to a room, for example, BankingBot<\/span>. Spaces cannot be used.<\/li>\n
    8. In the Icon<\/strong> field,\u00a0enter a URL to the Bot icon, for example, http:\/\/icons.iconarchive.com\/icons\/designbolts\/free-multimedia\/1024\/iMac-icon.png<\/span>.<\/li>\n
    9. Click Add Bot<\/strong> as shown in the following illustration
      \n      \"Adding<\/a><\/li>\n
    10. When the Bot is saved, an Access Token<\/strong> is generated. Copy and paste bot the Access Token<\/strong> and the Bot Username<\/strong> from Spark for Developers<\/em> to Kore.ai Bot Builder on the Generate Access Token<\/strong> tab for\u00a0the\u00a0Cisco Spark\u00a0Channel<\/strong> as shown in the following illustration.
      \n      \"Access<\/a><\/li>\n
    11. In the Cisco Spark for Developers<\/em> portal, click My Apps<\/strong>, and then click the Plus<\/strong>\u00a0 icon. The New App<\/strong> page is displayed.<\/li>\n
    12. In the Integration<\/strong>\u00a0section, click Create an Integration<\/strong>. The New Integration<\/strong> page is displayed.<\/li>\n
    13. In the Name<\/strong> field, enter a name for this integration, for example,\u00a0BankingBotIntegration<\/span>.<\/li>\n
    14. In the Description<\/strong> field, enter a description for this integration configuration.<\/li>\n
    15. In the Support Email<\/strong> field, enter the email address for end-users to use to ask for support for this integration.<\/li>\n
    16. In the App Icon<\/strong> field, enter the URL of the icon image that you want to use for this integration, for example,\u00a0http:\/\/icons.iconarchive.com\/icons\/designbolts\/free-multimedia\/1024\/iMac-icon.png<\/span>.<\/li>\n
    17. In the Redirect URIs<\/strong> field, copy and paste the Redirect URL<\/strong> field from Bot Builder Setup Integration<\/strong> tab for the Cisco Spark Channel<\/strong> page, for example,\u00a0https:\/\/idproxy-app.kore.ai\/workflows\/callback<\/span>.<\/li>\n
    18. Click Add Integration<\/strong>. The integration settings are saved and the OAuth section with Client ID<\/strong> and Client Secret<\/strong> is displayed.<\/li>\n
    19. Copy the Client ID<\/strong> and Client Secret<\/strong> from the Spark for Developers<\/em> portal to the\u00a0Bot Builder Setup Integration<\/strong> tab for the Cisco Spark Channel<\/strong> as shown in the following illustration.
      \n      \"Adding<\/a><\/li>\n
    20. Click Next<\/strong>. The Enable Channel<\/strong> tab is displayed.<\/li>\n
    21. In the Enable Channel<\/strong> section, click Yes<\/strong>, and then click Save<\/strong>.<\/li>\n
    22. The channel configuration settings are saved and the Cisco Spark Channel<\/strong> page is closed.<\/li>\n<\/ol>\n

      Editing the Cisco Spark\u00a0Channel<\/span><\/h1>\n

      To edit the Cisco Spark channel, hover your mouse over the channel to modify, and then click the Settings<\/strong> \u00a0icon displayed to show the command menu displayed in the following illustration.
      \n      \"Editing<\/a>
      \nSelect one of the following commands to modify the channel:<\/p>\n