{"id":17898,"date":"2016-08-17T18:02:21","date_gmt":"2016-08-17T18:02:21","guid":{"rendered":"http:\/\/apidocs.kore.com\/?post_type=docs&p=5842"},"modified":"2021-03-25T09:44:36","modified_gmt":"2021-03-25T09:44:36","slug":"adding-the-email-channel","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v7-0\/docs\/bots\/channel-enablement\/adding-the-email-channel\/","title":{"rendered":"Adding the Email Channel"},"content":{"rendered":"
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When you add the Email channel to your bot, Kore.ai automatically generates the email address that the end-users can send an email to for communications with your bot. By default, the email address syntax is < bot name >.kore@m.< kore host ><\/b>, for example, assembla.kore@m.app-bots.kore.com<\/b>. Optionally, you can click Change <\/b>to add a custom name, such as MyBot.kore@m.app-bots.kore.com<\/b>
\nOn adding the Email channel to your bot, end-users for your bot can interact with your bot using any standard email client, such as Microsoft Outlook<\/em>, or Yahoo<\/em>.
\nTo add the Email channel<\/b><\/p>\n

    \n
  1. In the Bots<\/b> section of the Bot Builder, click the Bot that you want to add the Email channel to.<\/li>\n
  2. On the Channels<\/b> tab, click the Email <\/b>icon. The Email Channel<\/b>\u00a0page\u00a0gets displayed.<\/li>\n
  3. Optionally, in the Email<\/b> field, you can change the first portion of the address set to the Bot name by default.<\/li>\n
  4. In the Enable Channel<\/b> section, to enable the channel, select Yes<\/b>, and then click Save<\/b>.
    \n\"\"<\/a><\/li>\n<\/ol>\n

    The Channel added successfully<\/em> message gets displayed.<\/p>\n

    Editing the Email Channel<\/span><\/h1>\n

    To edit the Email channel, hover your mouse over the channel and click to modify. You can make necessary updates to your channel configurations and save them. You may also disable or delete the channel information by clicking the Settings\u00a0<\/b>icon.
    \n    \"\"<\/a>
    \nSelect one of the following commands to modify the channel:<\/p>\n