As an admin, you may need end one or more user sessions. This topic describes how to end a mobile or desktop session for a specified user.
To end a user session
- On the Users tab on the Users page in the User Management module, in the Kore.ai Bots Admin Console, click a User Name in the Name column. The < User > page is displayed.
- On the Sessions/Devices tab, click Kill Session to end a Kore.ai desktop application session or Wipe Profile to end a mobile device session.
Warning: No confirmation message is displayed and the session is immediately and abruptly ended for the user.