You can review all historical Active Directory sync operations along with the results of that sync. This topic describes how to access the report and how to retrieve details about the synchronization.
How you access the history for your Active Directory sync runs depends which type of connector you are using. Complete one of the following procedures to access the history results for Kore.ai Active Directory sync.
To view historical reports for Active Directory sync using the cloud-based connector
- In the Bots Admin Console Enrollment module, on the Directory Sync page, in the Current Settings section, click Sync History as shown in the following illustration.
To view historical reports for Active Directory sync using the Kore.ai Directory Agent
To view historical data reports for Active Directory syncs for the Kore.ai Directory Agent, you must log on to the Bots Admin Console.
- In the Bots Admin Console Enrollment module, on the Directory Sync page, in the Kore.ai Directory Agent section, click Sync History as shown in the following illustration.
Viewing a Report
In the History of Active Directory Synchronization Runs dialog, to view the results of an import, in the Report column for the import that you want to view, click Sync Results.
You may want to only review the results of the most recent Active Directory synchronization run. For more information, see View Report on Active Directory Sync.