Kore.ai provides integration for a built-in StatusPage.IO Bot that you can use to display message notifications and execute tasks directly from Kore.ai Messenger or other supported channel. To use the StatusPage.IO Bot, you just need to add the Bot to your channel, and then configure the settings for the Bot, such as authentication to access StatusPage.IO, and the notification messages that you want. This topic describes the StatusPage.IO built-in Bot for Kore.ai. For more information about other Kore.ai Bots, see Adding Bots.
About the Kore.ai Bot for StatusPage.IO
StatusPage.IO makes it simple to create a beautiful status page for your network, app, web service, SaaS or developer API. This Bot enables you to create or update a scheduled incident.
|Integration Type||Web Service – Connect to this Bot using a web service integration where Kore.ai polls the service for updates based on a specified interval.|
|Category||Developer Tools – This Bot is available in the Kore.ai application in the Developer Tools category.|
|Channels||Kore.ai – This Bot is available in the Kore.ai Messenger application.
Spark – This Bot is available in the Cisco Spark application.
To configure web service tasks, you need to add the StatusPage.IO Bot from Kore.ai Bot Store, and then setup the task.
To setup a StatusPage.IO task, click Connect to StatusPage.IO, enter the API key shared by the administrator, for example, yetbzqymxxjeanhbcedypw, and then press Enter.
After you are connected, you can perform tasks for StatusPage.IO directly from the Kore.ai application and setup message notifications to get notified in Kore.ai Messenger when an event occurs in StatusPage.IO.
The following table describes StatusPage.IO tasks that you can integrate with Kore.ai.
|TASK||TO CONFIGURE THIS TASK…|
|Create Realtime Incident||In the Perform Task dialog,
In a team room, you can enter the @statuspage.io createrealtimeincid Bot command to invoke and configure this task.
|Create Scheduled Incident||In the Perform Task dialog,
In a team room, you can enter the @statuspage.io createschedincid Bot command to invoke and configure this task.
|Update Realtime Incident||In the Perform Task dialog,
In a team room, you can enter the @statuspage.io updaterealtimeincid Bot command to invoke and configure this task.
|Update Scheduled Incident||In the Perform Task dialog,
In a team room, you can enter the @statuspage.io updateschedincid Bot command to invoke and configure this task.
You can setup message notifications in Kore.ai Messenger using a StatusPage.IO web service. To configure Website Alerts message notification, click , click Get notified when…, click Website Alerts, and then in the Setup Task dialog:
- enter a PageID
- optionally customize the Task Name
- optionally customize the Short Description
- enable or disable Mute task notifications
- optionally customize the interval for message notifications in the Check for updates… section
- and then click Finish.
After StatusPage.IO is configured as web service, when any of the events occur in StatusPage.IO, a message is displayed on the Bots page in Kore.ai Messenger or other supported channel.