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How to Access Bot Builder

Kore.ai Bots Platform enables you to launch enterprise-grade, AI-enabled conversational chatbots using Bot Builder, an intuitive graphical interface for building, training, testing and monitoring bots. Whether you are looking to build a complex bot that has to make multiple calls to your backend systems with conditional routing, or a bot that sends contextual notifications to your users, or even a bot that responds to their queries, bot-building has never been easier.

You can access Bot Builder from Kore.ai Developer Portal by clicking Bot Builder from the menu.

You can sign up for Kore.ai Bot Builder in the following two ways:

  • Create a new account: Bot Builder allows any user to sign up for the platform using their email address. You can sign up to create a personal account or even take the lead in setting up your enterprise’s account in Kore.ai. Once you sign up for the account, you automatically become the account’s Admin, which allows you to invite other users to the account.
  • Join an existing enterprise account: If your enterprise is already on Kore.ai, you can become a part of the account if your Bots Admin sends you an invite. If you haven’t already received the invitation email, reach out to your Bots Admin for the access.

Signing Up for a New Bot Builder Account

Follow these steps to sign up for a new Bot Builder account:

  1. Go to https://bots.kore.ai/botbuilder/login.
  2. In the email address field, enter the address using which you want to create the account.

    Note: If the email address is already registered, the application initiates the sign-in workflows and prompts for the password
  3. On the Sign-up page, enter all the details to create the account.

    Note: The account you create is identified by the Company/Account name. When you invite other users to the account, the email includes this name.
  4. Click Sign up. A confirmation email is sent to the email address entered. Confirm the link to sign in to the new account. Once you confirm the link, you are automatically give the Bot Admin permissions.

Inviting a User to an Existing Enterprise Account

Account administrators can add other enterprise users to the bot account by inviting them from the Bots Admin portal.

To invite users to your Kore.ai Bot Builder account, follow these steps:

  1. Sign in to Bots Admin portal at https://qa-bots.kore.ai/admin/#_login.
  2. On the left-side navigation pane, click Enrollment > Invite.
  3. Enter the email addresses of the users you want to invite. An invitation email is sent to the users.

When the invited user clicks the Accept button in the invitation, it opens the Sign-up page. If the user is new to the platform, they need to enter the required details shown in step 3 above to complete the registration. If the user’s email address is already registered in the platform for any other account, the user is prompted to enter the password to sign in.

Note: At the point, the user would only be able to access bots built in this account and wouldn’t be able to build bots from the Bot Builder for this account.

Giving Access to Bot Builder

After a user is invited to an account, the administrator can optionally enable Bot Builder access to these users. To give Bot Builder access to an account user, follow these steps:

  1. Sign in to Bots Admin portal at https://qa-bots.kore.ai/admin/#_login.
  2. On the left-side navigation pane, click User Management > Users.
  3. On the Manage Users window, select the checkbox next to the users to whom you want to assign Bot Builder Access.
  4. Expand the Bot Builder Access drop-down list and click Assign.

Note: Bot Builder access provided from an account gives permission to build and manage bots only in that account.

Next Steps

With your account set up and Bot Builder open, you can start developing your own custom bots. For more information, see Creating a New Bot.

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