{"id":41512,"date":"2022-04-22T09:51:24","date_gmt":"2022-04-22T08:51:24","guid":{"rendered":"https:\/\/developer.kore.ai\/v10\/?p=41512"},"modified":"2022-05-06T09:27:02","modified_gmt":"2022-05-06T08:27:02","slug":"how-to-configure-agent-transfer","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10\/docs\/bots\/how-tos\/how-to-configure-agent-transfer\/?lang=ko","title":{"rendered":"\uc0c1\ub2f4\uc0ac \uc804\ud658\uc744 \uc124\uc815\ud558\ub294 \ubc29\ubc95"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 \uc911 \ud558\ub098\ub294 \ubd07\uc5d0\uc11c \uc778\uac04 \uc0c1\ub2f4\uc0ac\uc5d0\uac8c \ucc44\ud305\uc744 \uc804\uc1a1\ud558\ub294 \ubc29\ubc95\uc785\ub2c8\ub2e4. \uc774 \uc791\uc5c5\uc740 \ubd07\uc774 \uace0\uac1d \uc11c\ube44\uc2a4 \uacf5\uac04\uc5d0 \uc788\ub294 \uacbd\uc6b0 \ud2b9\ud788 \ud544\uc694\ud569\ub2c8\ub2e4. \ucc57\ubd07\uc740 \uc778\uac04\uc744 \uc644\uc804\ud788 \ub300\uccb4\ud558\uae30 \uc704\ud55c \uac83\uc774 \uc544\ub2d9\ub2c8\ub2e4. \ucc57\ubd07\uc774 \ub9cc\uc871\uc2a4\ub7fd\uac8c \ub300\ub2f5\ud558\uc9c0 \ubabb\ud558\uac70\ub098 \uc0ac\uc6a9\uc790\uac00 \ucc98\uc74c\ubd80\ud130 \uc0ac\ub78c\uacfc \ub300\ud654\ud558\uace0 \uc2f6\uc744 \ub54c\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc774 \uacbd\uc6b0 \ucc57\ubd07\uc740 \ucc44\ud305\uc744 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774\ub098 \uace0\uac1d \uad00\ub9ac \ub2f4\ub2f9\uc790\uc5d0\uac8c \uc804\uc1a1\ud574\uc57c \ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc5b4\ub5bb\uac8c \ud560 \uc218 \uc788\uc744\uae4c\uc694? \ubcf8 \ubb38\uc11c\uc5d0\uc11c\ub294 <strong>Kore.ai \uc0c1\ub2f4\uc0ac \uc804\ud658<\/strong>\uc744 \uc0ac\uc6a9\ud558\uc5ec \ub77c\uc774\ube0c \ucc44\ud305\uc744 \ubd07\uc5d0 \ud1b5\ud569\ud558\ub294 \ubc29\ubc95\uc5d0 \ub300\ud574 \uac04\ub7b5\ud558\uac8c \uc124\uba85\ud569\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac \uc804\ud658\uc6a9 \uc18c\uc2a4 \ucf54\ub4dc\ub294 Kore.ai github repo\uc5d0\uc11c \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4: <a href=\"https:\/\/github.com\/Koredotcom\/BotKit\">https:\/\/github.com\/Koredotcom\/BotKit<\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i\">\uac1c\uc694<\/span><\/h2>\n<p>\ubd07\uc774 \uc804\uccb4 \uc194\ub8e8\uc158\uc758 \ud575\uc2ec \uc694\uc18c\uac00 \ub420 \uac83\uc785\ub2c8\ub2e4. \ubd07\uc740 \uc815\uc0c1\uc801\uc778 \uae30\ub2a5\uc744 \ubaa8\ub450 \uc218\ud589\ud558\ub294 \uac83 \uc678\uc5d0\ub3c4 \uc0ac\uc6a9\uc790\uc640 \uc0c1\ub2f4\uc0ac \uac04\uc758 \ub300\ub9ac\uc778 \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4.<\/p>\n<ul>\n<li><strong>\ubd07<\/strong>: \uc0ac\uc6a9\uc790\uac00 \uc0c1\ud638 \uc791\uc6a9\ud558\ub294 \ucc44\ud305 \ubd07.<\/li>\n<li><strong>\uc0ac\uc6a9\uc790<\/strong>: \uc0ac\uc6a9\uc790\ub294 \uc774 \ubd07\uc744 \uc0ac\uc6a9\ud558\ub294 \uace0\uac1d\uc785\ub2c8\ub2e4.<\/li>\n<li><strong>\uc0c1\ub2f4\uc0ac<\/strong>: \uc0c1\ub2f4\uc0ac\ub294 \uc0ac\uc6a9\uc790\uc640 \ucc44\ud305\ud558\ub294 \uc0ac\ub78c\uc785\ub2c8\ub2e4. \uc0c1\ub2f4\uc0ac\ub294 \ucc44\ud305 \ucc3d\ub3c4 \ud544\uc694\ud569\ub2c8\ub2e4. \uc774\ub97c \uc704\ud574 liveprson\/livechat \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i-2\">\uc804\uc81c \uc870\uac74<\/span><\/h2>\n<ul>\n<li>\uc644\ubcbd\ud55c \uae30\ub2a5\uc744 \uac16\ucd98 \ubd07(\ubc45\ud0b9 \ubd07\uc744 \uc0ac\uc6a9\ud558\uaca0\uc2b5\ub2c8\ub2e4).<\/li>\n<li><a href=\"https:\/\/github.com\/Koredotcom\/BotKit\" target=\"_blank\" rel=\"noopener noreferrer\">Kore\uc758 github<\/a>\uc5d0\uc11c BotKit SDK\ub97c \ub2e4\uc6b4\ub85c\ub4dc<\/li>\n<li>Node.js\ub97c \ub2e4\uc6b4\ub85c\ub4dc \ubc0f \uc124\uce58\ud569\ub2c8\ub2e4. BotKit SDK\ub97c \uc0ac\uc6a9\ud558\ub824\uba74 SDK\uac00 \uc124\uce58\ub41c \uc11c\ubc84\uc5d0\uc11c node.js\ub97c \uc2e4\ud589\ud574\uc57c \ud569\ub2c8\ub2e4.\n<ol>\n<li><code>https:\/\/nodejs.org\/en\/download\/<\/code> \ub85c \uc774\ub3d9\ud558\uc5ec Mac\uc758 \uacbd\uc6b0 .pkg \ud30c\uc77c \uc720\ud615\uc73c\ub85c OS\ub97c \uc120\ud0dd\ud558\uace0 Windows\uc758 \uacbd\uc6b0 .msi \ud30c\uc77c \uc720\ud615\uc744 \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/li>\n<li>\ud130\ubbf8\ub110 \ucc3d\uc5d0\uc11c <code>node -v<\/code> \uba85\ub839\uc744 \uc2e4\ud589\ud558\uc5ec \uc124\uce58 \ubc0f \ubc84\uc804\uc744 \ud655\uc778\ud569\ub2c8\ub2e4(\uc608: v6.10.2).<\/li>\n<\/ol>\n<\/li>\n<li>\ud14c\uc2a4\ud2b8 \ucf5c\ubc31 \uc11c\ubc84 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc785\ub2c8\ub2e4. \ucf5c\ubc31 \uc11c\ubc84 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc744 \uc2dc\ubbac\ub808\uc774\uc158\ud558\uae30 \uc704\ud574 <a href=\"https:\/\/dl.equinox.io\/ngrok\/ngrok\/stable\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/dl.equinox.io\/ngrok\/ngrok\/stable<\/a>\uc758 NGROK\ub97c \uc0ac\uc6a9\ud560 \uac83\uc785\ub2c8\ub2e4. \ub2e4\uc74c\uc740 NGROK\ub97c \uc124\uce58\ud558\ub294 \ub2e8\uacc4\uc785\ub2c8\ub2e4.\n<ol>\n<li><a href=\"https:\/\/dl.equinox.io\/ngrok\/ngrok\/stable\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/dl.equinox.io\/ngrok\/ngrok\/stable\ub97c<\/a>\ub97c \uc5fd\ub2c8\ub2e4.<\/li>\n<li>\uc6b4\uc601 \uccb4\uc81c\uc5d0 \ub9de\ub294 ngrok \ud30c\uc77c\uc744 \ub2e4\uc6b4\ub85c\ub4dc\ud558\uace0 \uc124\uce58\ud569\ub2c8\ub2e4.\n<ul>\n<li>Windows\uc5d0\uc11c NGROK \ub2e4\uc6b4\ub85c\ub4dc:\n<ol>\n<li>Windows \uc2dc\uc2a4\ud15c\uc5d0 32\ube44\ud2b8 \ub610\ub294 64\ube44\ud2b8\uc6a9 zip \ud30c\uc77c \ub2e4\uc6b4\ub85c\ub4dc<\/li>\n<li>\uc555\ucd95\uc744 \ud480\uace0 <code>ngrok.exe<\/code>\ub97c \uc2e4\ud589\ud558\uc5ec ngrok\ub97c \uc124\uce58\ud569\ub2c8\ub2e4.<\/li>\n<\/ol>\n<\/li>\n<li>Mac\uc5d0\uc11c NGROK \ub2e4\uc6b4\ub85c\ub4dc:\n<ol>\n<li><em><code>Command+Space<\/code><\/em> \ud0a4\ub97c \ub204\ub974\uace0 <strong>Terminal<\/strong>\uc744 \uc785\ub825\ud55c \ub2e4\uc74c <strong>enter\/return<\/strong> \ud0a4\ub97c \ub204\ub985\ub2c8\ub2e4.<\/li>\n<li>\ud130\ubbf8\ub110 \uc571\uc5d0\uc11c \uc2e4\ud589: <code>ruby -e &quot;$(curl -fsSL https:\/\/raw.githubusercontent.com\/Homebrew\/install\/master\/install)&quot; &lt; \/dev\/null 2&gt; \/dev\/null<\/code> \ubc0f <strong>enter\/return<\/strong> \ud0a4\ub97c \ub204\ub985\ub2c8\ub2e4. \ud654\uba74\uc5d0 \uc554\ud638\ub97c \uc785\ub825\ud558\ub77c\ub294 \uba54\uc2dc\uc9c0\uac00 \ub098\ud0c0\ub098\uba74 Mac\uc758 \uc0ac\uc6a9\uc790 \uc554\ud638\ub97c \uc785\ub825\ud558\uc5ec \uacc4\uc18d \uc9c4\ud589\ud558\uc138\uc694. \uc554\ud638\ub97c \uc785\ub825\ud560 \ub54c \ud654\uba74\uc5d0 \ud45c\uc2dc\ub418\uc9c0 \uc54a\uc9c0\ub9cc, \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uc554\ud638\ub97c \ud5c8\uc6a9\ud569\ub2c8\ub2e4. \uc554\ud638\ub97c \uc785\ub825\ud558\uace0 Enter\/Return \ud0a4\ub97c \ub204\ub974\uba74 \ub429\ub2c8\ub2e4. \uadf8\ub7f0 \ub2e4\uc74c \uba85\ub839\uc774 \uc644\ub8cc\ub420 \ub54c\uae4c\uc9c0 \uae30\ub2e4\ub9bd\ub2c8\ub2e4.<\/li>\n<li>Run <code>brew cask install ngrok<\/code><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<li>\ub77c\uc774\ube0c \uc5d0\uc774\uc804\ud2b8 \uc18c\ud504\ud2b8\uc6e8\uc5b4. <a href=\"https:\/\/www.livechatinc.com\" target=\"_blank\" rel=\"noopener noreferrer\">LiveChatInc.com<\/a>\uc744 \uc0ac\uc6a9\ud560 \uac83\uc785\ub2c8\ub2e4. \ubcf8\uc778 \uc18c\uc720\uc758 LiveChat \uad6c\ub3c5\uc744 \uc0ac\uc6a9\ud558\uac70\ub098, LiveChatInc.com\uc5d0\uc11c <strong>Start using LiveChat now!\uc5d0 \ud68c\uc0ac \uc774\uba54\uc77c\uc744 \uc785\ub825\ud558\uc5ec \ubb34\ub8cc 30\uc77c \ud3c9\uac00\ud310 \uacc4\uc815\uc744 \uc124\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <\/strong>\uac00\uc785\ud558\uace0 \uacc4\uc815\uc744 \uc0dd\uc131\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i-3\">\uc124\uacc4 \ubc0f \uc124\uc815<\/span><\/h2>\n<ol>\n<li>\ubd07 \uac1c\ubc1c\uc790\ub85c Kore.ai \ubd07 \ube4c\ub354(<a href=\"https:\/\/bots.kore.ai\/botbuilder\">https:\/\/bots.kore.ai\/botbuilder<\/a>)\ub97c \uc5fd\ub2c8\ub2e4.<\/li>\n<li>\uc0c1\ub2f4\uc0ac \uc804\ud658\uc744 \uc124\uc815\ud574\uc57c \ud558\ub294 \ubd07\uc744 \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/li>\n<li>\ub300\ud654 \uc791\uc5c5(<em>\ucf5c\ubc31 \uc9c0\uc6d0<\/em>)\uc744 \uc5f4\uac70\ub098 \uc0dd\uc131\ud558\uace0 <strong>\uc0c1\ub2f4\uc0ac \uc804\ud658<\/strong> \ub178\ub4dc\ub97c \ucd94\uac00\ud569\ub2c8\ub2e4. <a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-node.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22254\" src=\"\/wp-content\/uploads\/sites\/30\/AT-node.png\" alt=\"\" width=\"1366\" height=\"768\" \/><\/a><\/li>\n<li><em>\uc774\ub984(LiveChat)<\/em> \ubc0f <em>\uc124\uba85<\/em>\uc744 \uc785\ub825\ud558\uace0 <strong>\uc800\uc7a5<\/strong>\uc744 \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li>&#8216;<em>SDK\uac00 \ud604\uc7ac \uc124\uc815\/\uad6c\ub3c5\ub418\uc9c0 \uc54a\uc558\uc2b5\ub2c8\ub2e4. API \ud655\uc7a5\uc73c\ub85c \uc774\ub3d9\ud558\uc5ec SDK\ub97c \uc124\uc815\ud558\uc138\uc694.<\/em>&#8216;\ub77c\ub294 \uba54\uc2dc\uc9c0\ub97c \ubcf4\uac8c \ub420 \uac81\ub2c8\ub2e4. SDK\ub97c \uc124\uc815\ud558\ub294 \ubc29\ubc95\uc740 \ubcf8 \ubb38\uc11c\uc5d0\uc11c \ub098\uc911\uc5d0 \ubcf4\uc5ec\ub4dc\ub9b4 \uac83\uc774\uae30 \ub54c\ubb38\uc5d0 \ud604\uc7ac \uc774 \uba54\uc2dc\uc9c0\ub294 \ubb34\uc2dc\ud558\uc138\uc694.<\/li>\n<li>\ubd07 \ube4c\ub354 \ud654\uba74\uc5d0\uc11c <strong>API \ud655\uc7a5 -&gt; \uc0c1\ub2f4\uc0ac \uc804\ud658<\/strong>\uc73c\ub85c \uc774\ub3d9<\/li>\n<li><strong>\uc571 \uc774\ub984<\/strong> \uc139\uc158\uc5d0\uc11c \ubaa9\ub85d\uc758 \uae30\uc874 \uc571\uc744 \uc120\ud0dd\ud558\uac70\ub098 \uc571 \uc0dd\uc131 \uc635\uc158\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc0c8 \uc571\uc744 \uc0dd\uc131\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\ubd07 ID<\/strong>, <strong>\ud074\ub77c\uc774\uc5b8\ud2b8 ID<\/strong>, <strong>\ud074\ub77c\uc774\uc5b8\ud2b8 \uc2dc\ud06c\ub9bf<\/strong> \ud0a4\ub97c \uae30\ub85d\ud569\ub2c8\ub2e4.<\/li>\n<li>BotKit SDK \uc774\ubca4\ud2b8\uac00 \ud638\ucd9c\ud560 \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc758 \ucf5c\ubc31 URL\uc744 \uc785\ub825\ud569\ub2c8\ub2e4. NGROK\ub97c \uc0ac\uc6a9\ud558\uace0 \uc788\uc73c\ubbc0\ub85c \ucf5c\ubc31 URL\uc744 \uc5bb\ub294 \ubc29\ubc95\uc744 \ubcf4\uc5ec\ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4:\n<ol>\n<li><strong>Terminal<\/strong> \ucc3d\uc5d0\uc11c \ub2e4\uc74c \uba85\ub839\uc73c\ub85c <em>ngrok<\/em>\ub97c \uc2dc\uc791\ud558\uc5ec \ud3ec\ud2b8 8003\uc744 \ubaa8\ub2c8\ud130\ub9c1\ud569\ub2c8\ub2e4. <code>ngrok http 8003<\/code>.<\/li>\n<li>ngrok \ud3ec\uc6cc\ub529 URL\uc744 \ubcf5\uc0ac\ud569\ub2c8\ub2e4. \ud615\uc2dd\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4. <code>http:\/\/XXXXXXaa.ngrok.io<\/code> <a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-callbackurl-ngrok.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22255\" src=\"\/wp-content\/uploads\/sites\/30\/AT-callbackurl-ngrok.png\" alt=\"\" width=\"642\" height=\"166\" \/><\/a><\/li>\n<li>\uc774 \ud3ec\uc6cc\ub529 URL\uc744 \ucf5c\ubc31 URL\ub85c \uc0ac\uc6a9\ud558\uace0 \uc800\uc7a5\ud569\ub2c8\ub2e4. <strong>\ucc38\uace0 \uc0ac\ud56d<\/strong>: ngrok\uac00 \ub2e4\uc2dc \uc2dc\uc791\ub420 \ub54c\ub9c8\ub2e4 \ud3ec\uc6cc\ub529 URL\uc774 \ubcc0\uacbd\ub429\ub2c8\ub2e4. ngrok\uc774 \ub2e4\uc2dc \uc2dc\uc791\ub420 \ub54c\ub9c8\ub2e4 \ucf5c\ubc31 URL\uc744 \ubcc0\uacbd\ud574\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<\/ol>\n<\/li>\n<li>\uc0c1\ub2f4\uc0ac \uc804\ud658\uc740 \ub300\ud654 \uc218\uc900\uc5d0\uc11c \uc124\uc815\ub429\ub2c8\ub2e4. \ub300\ud654 \uc791\uc5c5\uc744 \uc5f4\uace0 \uc0c1\ub2f4\uc0ac \uc804\ud658 \ub178\ub4dc\ub97c \uc5f4\uc5b4 \uc124\uc815\uc774 \uc544\ub798\uc640 \ubcf4\uc774\ub294 \uac83\uacfc \uac19\uc774 \uc800\uc7a5\ub418\uc5c8\ub294\uc9c0 \ud655\uc778\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud544\uc218 \uc774\ubca4\ud2b8\ub97c \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4(<a href=\"#Events\">\uc790\uc138\ud55c \ub0b4\uc6a9\uc740 \uc544\ub798 \ucc38\uc870<\/a>).<a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-nodeConfig.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22256\" src=\"\/wp-content\/uploads\/sites\/30\/AT-nodeConfig.png\" alt=\"\" width=\"1366\" height=\"768\" \/><\/a><\/li>\n<li>\uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc694\uac74 \ubc0f \ub77c\uc774\uc120\uc2a4 \uac00\uc6a9\uc131\uc5d0 \ub530\ub77c LiveChat, LivePerson, Concentrix, Vayusphere \ub4f1\uacfc \uac19\uc740 \ub77c\uc774\ube0c \uc5d0\uc774\uc804\ud2b8 \uc18c\ud504\ud2b8\uc6e8\uc5b4\ub97c \uc124\uce58\ud569\ub2c8\ub2e4. LiveChat\uc744 \uc0ac\uc6a9\ud558\uace0 \uc788\uae30 \ub54c\ubb38\uc5d0 \uc0c1\ub2f4\uc0ac \uc804\ud658\uc5d0 \ud544\uc694\ud55c \ub77c\uc774\uc120\uc2a4 \uc138\ubd80 \uc815\ubcf4\ub97c \uc5bb\ub294 \ubc29\ubc95\uc744 \uc54c\ub824\ub4dc\ub9ac\uaca0\uc2b5\ub2c8\ub2e4.\n<ol>\n<li>LiveChat \uacc4\uc815\uc5d0 \ub85c\uadf8\uc778\ud569\ub2c8\ub2e4.<\/li>\n<li>\uc67c\ucabd \ud0d0\uc0c9\uc5d0\uc11c <strong>\uc124\uc815<\/strong>\uc73c\ub85c \uc774\ub3d9\ud558\uc5ec <strong>\ucc44\ud305 \ub9c1\ud06c<\/strong>\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/li>\n<li>URL\uc744 \ubcf5\uc0ac\ud558\uace0 <strong>\ub77c\uc774\uc120\uc2a4 \ucf54\ub4dc<\/strong>\ub97c \uae30\ub85d\ud569\ub2c8\ub2e4. URL\uc774 <code>https:\/\/lc.chat\/now\/104xx297\/<\/code>\ub77c\uba74 \ub77c\uc774\uc120\uc2a4 \ucf54\ub4dc\ub294 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4. <code>104xx297<\/code><\/li>\n<\/ol>\n<\/li>\n<li>\ub2e4\uc6b4\ub85c\ub4dc\ud55c <strong>BotKit SDK \ud3f4\ub354<\/strong>\ub97c \uc5f4\uace0 \ub2e4\uc74c\uc744 \uc218\ud589\ud569\ub2c8\ub2e4.\n<ul>\n<li>\ud3b8\uc9d1 <code>livechatapi.js:<\/code>\n<ol>\n<li>\uc774\uc804\uc5d0 \ubcf5\uc0ac\ud55c \ubd07\uc758 botId\uc640 botName\uc744 \uac01\uac01 \ubd80\uc5ec\ud558\uc138\uc694.<\/li>\n<li>\uc774 JS \ud30c\uc77c\uc740 3\uac1c\uc758 Kore API\ub97c \ud3ec\ud568\ud568 &#8211; \ucd08\uae30\ud654, \uba54\uc2dc\uc9c0 \ubcf4\ub0b4\uae30, \uba54\uc2dc\uc9c0 \ubc1b\uae30. \ud544\uc694\ud558\ub2e4\uba74 \uc778\uac04 \uc0c1\ub2f4\uc0ac \uc804\ud658\uc6a9\uc73c\ub85c \uc791\uc131\ub41c \uc0c8 API\ub97c \uc5ec\uae30\uc5d0 \ub123\uc5b4\uc57c \ud569\ub2c8\ub2e4. \uc608: \uc5f0\uacb0\uc744 \ub04a\uc5b4\uc57c \ud55c\ub2e4\uba74 \uc791\uc131\ub41c \uc5f0\uacb0 API\ub97c \ub04a\uace0 livechatapi.js\ub85c \uc774\ub3d9\ud574\uc57c \ud569\ub2c8\ub2e4. <a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-livechatapi.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22257\" src=\"\/wp-content\/uploads\/sites\/30\/AT-livechatapi.png\" alt=\"\" width=\"1072\" height=\"343\" \/><\/a><\/li>\n<\/ol>\n<\/li>\n<li>\ud3b8\uc9d1 <code>config.json<\/code>\n<ol>\n<li>\ud074\ub77c\uc774\uc5b8\ud2b8 ID, \ud074\ub77c\uc774\uc5b8\ud2b8 \uc2dc\ud06c\ub9bf \ud0a4, \uc2e4\ud589 \uc911\uc778 \uac01 \uc11c\ubc84 \ud3ec\ud2b8 \ubc0f \ud0c0\uc0ac \uc11c\ubc84\uc758 liveagent \ub77c\uc774\uc120\uc2a4\uac00 \uc5ec\uae30\uc5d0 \ud45c\uc2dc\ub429\ub2c8\ub2e4.<\/li>\n<li>\ud074\ub77c\uc774\uc5b8\ud2b8 ID, \ud074\ub77c\uc774\uc5b8\ud2b8 \uc2dc\ud06c\ub9bf\uc740 \uc774\ubca4\ud2b8 \ubc0f \ud655\uc7a5\uc5d0\uc11c \ubcf5\uc0ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4 &#8211; \uc0c1\ub2f4\uc0ac \uc804\ud658<\/li>\n<li>ngrok \ud3ec\uc6cc\ub529 URL\uc740 ngrok \uc2e4\ud589 \uc778\uc2a4\ud134\uc2a4\uc5d0\uc11c \ubcf5\uc0ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc740 \ucf5c\ubc31 URL\uc785\ub2c8\ub2e4. \uc774\uac83\uc740 URL \uc5d4\ud2b8\ub9ac\uc5ec\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<li>Liveagentlicense\ub294 livechat\uc758 \ucc44\ud305 \ub9c1\ud06c\uc5d0 \uc8fc\uc5b4\uc9c4 \ucf54\ub4dc\uc785\ub2c8\ub2e4<\/li>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-configjson.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22259\" src=\"\/wp-content\/uploads\/sites\/30\/AT-configjson.png\" alt=\"\" width=\"841\" height=\"503\" \/><\/a><\/li>\n<li>\ud3b8\uc9d1 <code>LiveChat.js<\/code>\n<ul>\n<li>\uc774\uc804\uc5d0 \ubcf5\uc0ac\ud55c \ubd07\uc758 botId\uc640 botName\uc744 \uac01\uac01 \ubd80\uc5ec\ud558\uace0 \uc800\uc7a5 <a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-livechat.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22260\" src=\"\/wp-content\/uploads\/sites\/30\/AT-livechat.png\" alt=\"\" width=\"1075\" height=\"555\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<li>app.js\ub97c \ud3b8\uc9d1\n<ol>\n<li>\ub2e4\uc74c \uc904\uc744 \ucd94\uac00\ud569\ub2c8\ub2e4. <code>sdk.registerBot(require('.\/LiveChat.js'))<\/code><\/li>\n<li>\ud544\uc694\ud558\uc9c0 \uc54a\ub2e4\uba74 \uae30\uc874 SDK.registerBot \ubb38\uc744 \uc0ad\uc81c\ud569\ub2c8\ub2e4.<br \/>\n<a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-appjs.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22261\" src=\"\/wp-content\/uploads\/sites\/30\/AT-appjs.png\" alt=\"\" width=\"375\" height=\"203\" \/><\/a><\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i-4\">\uc2e4\ud589<\/span><\/h2>\n<ol>\n<li>\ud130\ubbf8\ub110 \ucc3d\uc744 \uc5f4\uace0 \ub2e4\uc74c \uba85\ub839\uc744 \uc785\ub825\ud558\uc5ec BotKit SDK\ub97c \uc2e4\ud589\ud569\ub2c8\ub2e4. <code>node app.js<\/code><\/li>\n<li>\uc544\ub798 \ubcf4\uc774\ub294 \ub300\ub85c \uc624\ub958 \uc5c6\uc774 \uc11c\ubc84\ub97c \uc2e4\ud589\ud558\uae30 \uc704\ud574 \ub204\ub77d\ub41c \ubaa8\ub4c8\uc744 \ubaa8\ub450 \uc124\uce58\ud558\uc138\uc694. \uc608\ub97c \ub4e4\uc5b4, &quot;<em>method url-template, node-schedule is missing<\/em>&quot; \uc624\ub958\uac00 \ud45c\uc2dc\ub418\uba74 Windows\uc758 \uacbd\uc6b0 <code>npm install &lt;module-name&gt;<\/code>\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc704\uc758 \ubaa8\ub4c8\uc744 \uc124\uce58\ud558\uace0 Mac\uc758 \uacbd\uc6b0 <code>sudo npm install &lt;module-name&gt;<\/code>\uc744 \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<li>ngrok \ubc0f node.js \uc11c\ubc84\uac00 \uc11c\ub85c \ub2e4\ub978 \ud130\ubbf8\ub110\uc5d0\uc11c \uc2e4\ud589\ub429\ub2c8\ub2e4.<\/li>\n<li>\uc0ac\uc6a9\uc790\uac00 \ubd07\uc5d0\uc11c \ucc44\ud305\uc744 \uc2dc\uc791\ud558\uba74 \ubd07\uc740 \ud638\ucd9c\uc744 \uc0c1\ub2f4\uc0ac\uc5d0\uac8c \uc804\uc1a1\ud558\uace0 \uc0ac\uc6a9\uc790\uc5d0\uac8c \uba54\uc2dc\uc9c0\ub97c \uc804\uc1a1\ud569\ub2c8\ub2e4 <a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-chat1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22263\" src=\"\/wp-content\/uploads\/sites\/30\/AT-chat1.png\" alt=\"\" width=\"1649\" height=\"826\" \/><\/a><\/li>\n<li>\uc0c1\ub2f4\uc0ac\ub294 livechat\uc5d0\uc11c \uc774\uc5d0 \ub300\ud55c \uc54c\ub9bc\uc744 \ubc1b\uc2b5\ub2c8\ub2e4 <a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-chat2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22264\" src=\"\/wp-content\/uploads\/sites\/30\/AT-chat2.png\" alt=\"\" width=\"1660\" height=\"619\" \/><\/a><\/li>\n<li>\uc774\uc81c \uc0c1\ub2f4\uc0ac\uc640 \uc0ac\uc6a9\uc790 \uac04\uc758 \uc5f0\uacb0\uc774 \uc124\uc815\ub418\uace0 \ub300\ud654\uac00 \uacc4\uc18d\ub429\ub2c8\ub2e4. <a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/30\/AT-chat3.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-22265\" src=\"\/wp-content\/uploads\/sites\/30\/AT-chat3.png\" alt=\"\" width=\"1655\" height=\"766\" \/><\/a><\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i-5\">\uc774\ubca4\ud2b8<\/span><\/h2>\n<p><strong>\ucc38\uace0 \uc0ac\ud56d<\/strong>: \uc0ac\uc6a9\uc790, BOT\uc5d0\uc11c \uba54\uc2dc\uc9c0\ub97c \ubcf4\ub0b4\uace0 \uc0c1\ub2f4\uc0ac\uc5d0\uac8c \uc804\uc1a1\ud558\ub294 \ub370 \ud544\uc694\ud55c \uc774\ubca4\ud2b8 \ubc0f \ubc29\ubc95\uc740 LiveChat.JS\uc5d0 \uc124\uba85\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<ol>\n<li><em>on_user_message<\/em> \uc774\ubca4\ud2b8\ub294 \uc0ac\uc6a9\uc790\uac00 \uba54\uc2dc\uc9c0\ub97c \ubcf4\ub0b4\uace0 sendBotMessage \uba54\uc11c\ub4dc\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc774 \uba54\uc2dc\uc9c0\ub97c \ubd07\uc5d0 \ubcf4\ub0bc \ub54c \ud2b8\ub9ac\uac70 \ub429\ub2c8\ub2e4.<\/li>\n<li><em>on_bot_message<\/em>\ub294 \ubd07\uc774 \uba54\uc2dc\uc9c0\ub97c \ubcf4\ub0bc \ub54c \ud2b8\ub9ac\uac70 \ub418\uace0 SendUserMessage \uba54\uc11c\ub4dc\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc774 \uba54\uc2dc\uc9c0\ub97c \uc0ac\uc6a9\uc790\uc5d0\uac8c \ubcf4\ub0c5\ub2c8\ub2e4.<\/li>\n<li><em>on_agent_transfer<\/em> \uc774\ubca4\ud2b8\ub294 \uc11c\ube44\uc2a4 agentTransfer \ub178\ub4dc\uac00 \ubd07\uc5d0\uc11c \ud2b8\ub9ac\uac70 \ub420 \ub54c \ud2b8\ub9ac\uac70 \ub429\ub2c8\ub2e4. \uadf8\ub9ac\uace0 \uc774 \uc774\ubca4\ud2b8\ub294 \ub0b4\ubd80\uc801\uc73c\ub85c initChat API\ub97c \ud638\ucd9c\ud558\ub294 connectToAgent \uba54\uc11c\ub4dc\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc5d0\uc774\uc804\ud2b8\uc5d0 \uc5f0\uacb0\ub429\ub2c8\ub2e4.<\/li>\n<li><em>gethistory<\/em> \uba54\uc11c\ub4dc\ub294 \ubd07\uacfc \uc0ac\uc6a9\uc790\uc758 \ucc44\ud305 \uae30\ub85d\uc744 \uc804\ud658\ub41c \uc0c1\ub2f4\uc0ac\uc5d0\uac8c \uc81c\uacf5\ud569\ub2c8\ub2e4<\/li>\n<li><em>scheduleJob<\/em>\uc740 5\ucd08\ub9c8\ub2e4 \uc2e4\ud589\ub418\uba70 \ub0b4\ubd80\uc801\uc73c\ub85c getPendingMessages\ub97c \ud638\ucd9c\ud558\ub294 \uc0c1\ub2f4\uc0ac\uc5d0\uc11c \ubcf4\ub958 \uc911\uc778 \uba54\uc2dc\uc9c0\ub97c \ud3f4\ub9c1\ud569\ub2c8\ub2e4<\/li>\n<li><em>getPendingMessages<\/em>\ub294 \uc0c1\ub2f4\uc0ac\uc5d0\uc11c \ubcf4\ub958 \uc911\uc778 \ubaa8\ub4e0 \uba54\uc2dc\uc9c0\ub97c \uac00\uc838\uc640\uc11c \uc774\ub97c \uc0ac\uc6a9\uc790\uc5d0\uac8c \uc804\ub2ec\ud569\ub2c8\ub2e4.<\/li>\n<li><em>chat_closed<\/em>\ub294 \uc0c1\ub2f4\uc0ac\uac00 \uc0ac\uc6a9\uc790\uc640 \ucc44\ud305\uc744 \uc885\ub8cc\ud560 \ub54c \ud2b8\ub9ac\uac70 \ub429\ub2c8\ub2e4.<\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38 \uc911 \ud558\ub098\ub294 \ubd07\uc5d0\uc11c \uc778\uac04 \uc0c1\ub2f4\uc0ac\uc5d0\uac8c \ucc44\ud305\uc744 \uc804\uc1a1\ud558\ub294 \ubc29\ubc95\uc785\ub2c8\ub2e4. \uc774 \uc791\uc5c5\uc740 \ubd07\uc774 \uace0\uac1d \uc11c\ube44\uc2a4 \uacf5\uac04\uc5d0 \uc788\ub294 \uacbd\uc6b0 \ud2b9\ud788 \ud544\uc694\ud569\ub2c8\ub2e4. \ucc57\ubd07\uc740 \uc778\uac04\uc744 \uc644\uc804\ud788 \ub300\uccb4\ud558\uae30 \uc704\ud55c \uac83\uc774 \uc544\ub2d9\ub2c8\ub2e4. \ucc57\ubd07\uc774 \ub9cc\uc871\uc2a4\ub7fd\uac8c \ub300\ub2f5\ud558\uc9c0 \ubabb\ud558\uac70\ub098 \uc0ac\uc6a9\uc790\uac00 \ucc98\uc74c\ubd80\ud130 \uc0ac\ub78c\uacfc \ub300\ud654\ud558\uace0 \uc2f6\uc744 \ub54c\uac00 \ub9ce\uc2b5\ub2c8\ub2e4. \uc774 \uacbd\uc6b0 \ucc57\ubd07\uc740 \ucc44\ud305\uc744 \uc778\uac04 \uc0c1\ub2f4\uc6d0\uc774\ub098 \uace0\uac1d \uad00\ub9ac \ub2f4\ub2f9\uc790\uc5d0\uac8c \uc804\uc1a1\ud574\uc57c \ud569\ub2c8\ub2e4. \ud558\uc9c0\ub9cc \uc5b4\ub5bb\uac8c \ud560 \uc218 \uc788\uc744\uae4c\uc694?...","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[74],"tags":[],"class_list":["post-41512","post","type-post","status-publish","format-standard","hentry","category-how-tos"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/posts\/41512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/comments?post=41512"}],"version-history":[{"count":1,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/posts\/41512\/revisions"}],"predecessor-version":[{"id":41513,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/posts\/41512\/revisions\/41513"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/media?parent=41512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/categories?post=41512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/tags?post=41512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}