{"id":40953,"date":"2022-04-18T09:06:10","date_gmt":"2022-04-18T08:06:10","guid":{"rendered":"https:\/\/developer.kore.ai\/v10\/?p=40953"},"modified":"2022-04-18T09:06:30","modified_gmt":"2022-04-18T08:06:30","slug":"adding-the-ivr-audiocodes-channel","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10\/docs\/bots\/channel-enablement\/adding-the-ivr-audiocodes-channel\/?lang=ko","title":{"rendered":"IVR-AudioCodes \ucc44\ub110 \ucd94\uac00"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>AudioCodes\ub294 \uc0ac\uc6a9\uc790 \uc815\uc758 ASR \ubc0f TTS \uc5d4\uc9c4\uc744 \uc120\ud0dd\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc774 \uc788\ub294 \uc74c\uc131 \ub124\ud2b8\uc6cc\ud06c \uacf5\uae09\uc790\uc785\ub2c8\ub2e4. \uc6f9\ud6c5 \uae30\ubc18 \ud1b5\ud569\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubd07\uc744 IVR-AudioCodes\uc5d0 \uc5f0\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc2dc\uc791\ud558\uae30 \uc804\uc5d0 \ud1b5\ud569 \uc124\uc815\uc744 \uc704\ud574 \ub2f9\uc2e0\uc758 AudioCodes \uacc4\uc815\uc5d0 \ub300\ud55c \uad00\ub9ac\uc790 \uc561\uc138\uc2a4 \uad8c\ud55c\uc774 \uc788\ub294\uc9c0 \ud655\uc778\ud558\uc138\uc694.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<div class=\"alert alert-info\"><strong style=\"font-size: 20px\"><b>IVR<\/b> AudioCodes \ucc44\ub110 \ud65c\uc131\ud654 \ubc29\ubc95<\/strong><\/div>\n<ol>\n<li>\ubd07 \ube4c\ub354\uc758 <b>Bots<\/b> \uc139\uc158\uc5d0\uc11c, IVR-AudioCodes \ucc44\ub110\uc744 \ucd94\uac00\ud560 \ubd07\uc744 \ud074\ub9ad\ud558\uc138\uc694<\/li>\n<li><b>Channels<\/b> \ud0ed\uc5d0\uc11c, <strong>IVR-AudioCodes<\/strong> \uc544\uc774\ucf58\uc744 \ud074\ub9ad\ud558\uc138\uc694. <strong>IVR-AudioCodes<\/strong> <b>Channel<\/b> \ud398\uc774\uc9c0\uac00 \ud45c\uc2dc\ub429\ub2c8\ub2e4.<\/li>\n<li>\ucc44\ub110 \uc124\uc815\uc744 \ub9c8\uce58\ub824\uba74, <strong>Configurations tab<\/strong>\uc73c\ub85c \uc774\ub3d9\ud569\ub2c8\ub2e4.\n<ol>\n<li><strong>Associate an App<\/strong>: \uae30\uc874 \uc571\uc744 \uc120\ud0dd\ud558\uac70\ub098 \uc0c8 \uc571\uc744 \uc0dd\uc131\ud558\uc5ec \ubcf4\uc548 \uc571\uc744 \uc5f0\uacb0\ud569\ub2c8\ub2e4. \uc120\ud0dd\ud55c \uc571\uc758 \uc138\ubd80 \uc815\ubcf4\ub97c \uc0ac\uc6a9\ud558\uc5ec JWT \ud1a0\ud070\uc744 \uc0dd\uc131\ud558\uace0 \uc774 \ud1a0\ud070\uc744 Kore.ai \ud50c\ub7ab\ud3fc\uacfc\uc758 \ubcf4\uc548 \ud1b5\uc2e0\uc5d0 \uc0ac\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>Webhook URL<\/strong>\uc744 \uae30\ub85d\ud558\uace0, \uc774\uac83\uc744 AudioCodes \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0\uc11c \uc124\uc815\ud574\uc57c \ud569\ub2c8\ub2e4.\n<ul>\n<li>AudioCodes \uacc4\uc815\uc5d0 \ub85c\uadf8\uc778\ud558\uace0 \uc704\uc5d0 \uc5b8\uae09\ub41c URL\uc744 &apos;<em>botURL<\/em>&apos;\ub85c VoiceAI \ucee4\ub125\ud130\uc5d0\uc11c \uc124\uc815\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<\/li>\n<li><b>Enable Channel<\/b> \uc139\uc158\uc5d0\uc11c, <b>Yes<\/b>\ub97c \uc120\ud0dd\ud55c \ud6c4 <b>Save<\/b>\uc744 \ud074\ub9ad\ud558\uc5ec \uc0ac\uc6a9\uc790 \uc0dd\uc131 \uc808\ucc28\uc640 \ucc44\ub110 \ud65c\uc131\ud654\ub97c \uc644\ub8cc\ud569\ub2c8\ub2e4.<\/li>\n<\/ol>\n<\/li>\n<li id=\"properties\"><strong>Voice Call Properties<\/strong> \ud0ed\uc5d0\uc11c, \uc138\ubd80 \uc815\ubcf4\ub97c \uc785\ub825\ud558\uc5ec \ucc44\ub110 \ub808\ubca8 \uc74c\uc131 \uc18d\uc131\uc744 \uc124\uc815\ud569\ub2c8\ub2e4. <a href=\"\/?p=24745#Channel_Settings\" target=\"_blank\" rel=\"noopener noreferrer\">\uc790\uc138\ud55c \ub0b4\uc6a9\uc740 \uc5ec\uae30\ub97c \ucc38\uc870\ud558\uc138\uc694.<\/a><\/li>\n<li>IVR-AudioCodes \ucc44\ub110\uc744 \ud65c\uc131\ud654\ud558\uba74, \uc74c\uc131 \ud638\ucd9c \uc124\uc815\uc744 \uc704\ud574 <strong>Telephony Welcome <\/strong><strong>Event<\/strong>\ub97c \uc124\uc815\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4. \uc774\uac83\uc740 IVR-AudioCodes \ucc44\ub110\uc744 \ud1b5\ud574 \uc0ac\uc6a9\uc790\uac00 \ubd07\uc5d0 \uc5f0\uacb0\ud560 \uacbd\uc6b0 \ud658\uc601 \uba54\uc2dc\uc9c0\ub97c \uc7ac\uc0dd\ud569\ub2c8\ub2e4. \uc774\ub97c \uc704\ud574:\n<ol>\n<li><strong>Natural Language -&gt; Default Conversation -&gt; Event Handlers<\/strong> \uc5d0\uc11c <strong>Telephony Welcome <\/strong><strong>Event<\/strong> \uc124\uc815<\/li>\n<li><strong>Use Voice Call Properties<\/strong> \ubc84\ud2bc\uc744 \ud074\ub9ad\ud558\uc5ec \uc74c\uc131 \ud1b5\ud654 \uc124\uc815 \uc139\uc158\uc744 \uc5fd\ub2c8\ub2e4.<\/li>\n<li><strong>Initial Prompts<\/strong> \ud14d\uc2a4\ud2b8 \uc0c1\uc790\uc5d0\uc11c, \ubd07\uc5d0 \uc0ac\uc6a9\uc790\uac00 \uc5f0\uacb0\ud560 \uacbd\uc6b0 \uc7ac\uc0dd\ub418\uc5b4\uc57c \ud558\ub294 \uba54\uc2dc\uc9c0\ub97c\uc785\ub825\ud569\ub2c8\ub2e4.<\/li>\n<li>\uae30\ud0c0 \uc124\uc815 \ud544\ub4dc\uc5d0 \uad00\ud55c \uc790\uc138\ud55c \ub0b4\uc6a9\uc740 \uc774\uacf3\uc758 <a href=\"\/?p=24745#Dialog_Node_Settings\" target=\"_blank\" rel=\"noopener noreferrer\">Configuring Voice Call Settings for a Node<\/a> \uc139\uc158\uc744 \ucc38\uc870\ud558\uc138\uc694.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h1><span class=\"ez-toc-section\" id=\"IVR-AudioCodes\">IVR-AudioCodes \ucc44\ub110 \ud3b8\uc9d1<\/span><\/h1>\n<p>IVR-AudioCodes \ucc44\ub110\uc744 \ud3b8\uc9d1\ud558\ub824\uba74, \uc218\uc815\ud558\uae30 \uc704\ud574 \ucc44\ub110 \uc704\ub85c \ub9c8\uc6b0\uc2a4\ub97c \uc774\ub3d9\ud55c \ud6c4 <b>Settings<\/b> \uc544\uc774\ucf58\uc744 \ud074\ub9ad\ud558\uc5ec \uba85\ub839 \uba54\ub274\ub97c \ud45c\uc2dc\ud569\ub2c8\ub2e4. \ucc44\ub110\uc744 \uc218\uc815\ud558\ub824\uba74 \ub2e4\uc74c\uacfc \uac19\uc740 \uba85\ub839 \uc911 \ud558\ub098\ub97c \uc120\ud0dd\ud558\uc138\uc694.<\/p>\n<ul>\n<li><b>Disable\/Enable<\/b> &#8211; <b>Disable<\/b>\uc744 \ud074\ub9ad\ud558\uc5ec \ubd07\uc758 IVR-AudioCodes \uc0ac\uc6a9\uc744 \uc77c\uc2dc\uc801\uc73c\ub85c \ube44\ud65c\uc131\ud654\ud569\ub2c8\ub2e4. IVR-AudioCodes \ucc44\ub110 \uc0ac\uc6a9\uc744 \ud65c\uc131\ud654\ud558\ub824\uba74, <b>Enable<\/b>\uc744 \ud074\ub9ad\ud558\uc138\uc694.<\/li>\n<li><b>Delete<\/b> &#8211; <b>Delete<\/b>\ub97c \ud074\ub9ad\ud55c \ud6c4 <b>Delete Confirmation<\/b> \ub300\ud654\ucc3d\uc758 <b>OK<\/b>\uc744 \ud074\ub9ad\ud558\uc5ec \ubd07 \ucc44\ub110 \uc124\uc815\uc744 \uc601\uad6c\uc801\uc73c\ub85c \uc0ad\uc81c\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<div class=\"alert alert-warning\"><b>Warning:<\/b> \uc774 \uc791\uc5c5\uc740 \uc601\uad6c\uc801\uc774\ubbc0\ub85c, \ucde8\uc18c\ud560 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4.<\/div>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"AudioCodes\ub294 \uc0ac\uc6a9\uc790 \uc815\uc758 ASR \ubc0f TTS \uc5d4\uc9c4\uc744 \uc120\ud0dd\ud560 \uc218 \uc788\ub294 \uae30\ub2a5\uc774 \uc788\ub294 \uc74c\uc131 \ub124\ud2b8\uc6cc\ud06c \uacf5\uae09\uc790\uc785\ub2c8\ub2e4. \uc6f9\ud6c5 \uae30\ubc18 \ud1b5\ud569\uc744 \uc0ac\uc6a9\ud558\uc5ec \ubd07\uc744 IVR-AudioCodes\uc5d0 \uc5f0\uacb0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc2dc\uc791\ud558\uae30 \uc804\uc5d0 \ud1b5\ud569 \uc124\uc815\uc744 \uc704\ud574 \ub2f9\uc2e0\uc758 AudioCodes \uacc4\uc815\uc5d0 \ub300\ud55c \uad00\ub9ac\uc790 \uc561\uc138\uc2a4 \uad8c\ud55c\uc774 \uc788\ub294\uc9c0 \ud655\uc778\ud558\uc138\uc694. IVR AudioCodes \ucc44\ub110 \ud65c\uc131\ud654 \ubc29\ubc95 \ubd07 \ube4c\ub354\uc758 Bots \uc139\uc158\uc5d0\uc11c, IVR-AudioCodes \ucc44\ub110\uc744 \ucd94\uac00\ud560 \ubd07\uc744 \ud074\ub9ad\ud558\uc138\uc694 Channels \ud0ed\uc5d0\uc11c, IVR-AudioCodes...","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[25],"tags":[],"class_list":["post-40953","post","type-post","status-publish","format-standard","hentry","category-channel-enablement"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/posts\/40953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/comments?post=40953"}],"version-history":[{"count":1,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/posts\/40953\/revisions"}],"predecessor-version":[{"id":40954,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/posts\/40953\/revisions\/40954"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/media?parent=40953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/categories?post=40953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10\/wp-json\/wp\/v2\/tags?post=40953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}