{"id":39268,"date":"2022-03-30T06:39:36","date_gmt":"2022-03-30T05:39:36","guid":{"rendered":"https:\/\/developer.kore.ai\/v10\/?p=39268"},"modified":"2022-03-30T06:41:25","modified_gmt":"2022-03-30T05:41:25","slug":"adding-liveperson-channel","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10\/docs\/bots\/channel-enablement\/adding-liveperson-channel\/?lang=ja","title":{"rendered":"LivePerson\u30c1\u30e3\u30cd\u30eb\u306e\u8ffd\u52a0"},"content":{"rendered":"

LivePerson\u3092\u30c1\u30e3\u30cd\u30eb\u3068\u3057\u3066Kore.ai\u30dc\u30c3\u30c8\u306b\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3001LivePerson\u306b\u30dc\u30c3\u30c8\u30e6\u30fc\u30b6\u30fc\u3092\u8ffd\u52a0\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u3092\u8a2d\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002Kore.ai\u30dc\u30c3\u30c8\u306bLivePerson\u30c1\u30e3\u30cd\u30eb\u3092\u8ffd\u52a0\u3059\u308b\u3068\u3001\u30dc\u30c3\u30c8\u306e\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u304cLivePerson<\/em>\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30dc\u30c3\u30c8\u3068\u5bfe\u8a71\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002LivePerson\u30c1\u30e3\u30cd\u30eb\u3092\u30dc\u30c3\u30c8\u306b\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3001\u6b21\u306e\u3053\u3068\u3092\u884c\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\uff1a<\/p>\n

    \n
  1. \u30dc\u30c3\u30c8\u30b9\u30ad\u30eb\u306e\u4f5c\u6210<\/b>\u2015Kore.ai\u30dc\u30c3\u30c8\u306e\u30c1\u30e3\u30cd\u30eb\u3068\u3057\u3066LivePerson\u3092\u6709\u52b9\u306b\u3059\u308b\u306b\u306f\u3001LivePerson\u30dd\u30fc\u30bf\u30eb\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3057\u3066\u30dc\u30c3\u30c8\u30b9\u30ad\u30eb\u3092\u4f5c\u6210\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305a\u3001LivePerson\u958b\u767a\u8005\u30a2\u30ab\u30a6\u30f3\u30c8\u3092\u4f5c\u6210\u3057\u3066\u767b\u9332\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n
  2. \u30e6\u30fc\u30b6\u30fc\u306e\u8ffd\u52a0<\/b>\u2015LivePerson\u30c1\u30e3\u30cd\u30eb\u306b\u30dc\u30c3\u30c8\u30e6\u30fc\u30b6\u30fc\u3092\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3001\u30dc\u30c3\u30c8\u30e6\u30fc\u30b6\u30fc\u306e\u8a73\u7d30\u3068\u305d\u306e\u4ed6\u306e\u6a29\u9650\u3092\u5b9a\u7fa9\u3057\u307e\u3059\u3002<\/li>\n
  3. API\u30ad\u30fc\u306e\u751f\u6210<\/b>\u2015\u8a8d\u8a3c\u306e\u8a73\u7d30\u3092\u30b3\u30d4\u30fc\u3057\u3066\u3001LivePerson\u30c1\u30e3\u30cd\u30eb\u30da\u30fc\u30b8\u306e\u69cb\u6210<\/strong>\u30bf\u30d6\u306b\u5165\u529b\u3057\u307e\u3059\u3002<\/li>\n
  4. \u30c1\u30e3\u30cd\u30eb\u3092\u6709\u52b9\u5316<\/b>\u2015\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u3092\u5b8c\u4e86\u3057\u3001\u69cb\u6210\u306e\u8a73\u7d30\u3092\u5165\u529b\u3057\u305f\u5f8c\u3001\u30c1\u30e3\u30cd\u30eb\u3092\u6709\u52b9\u306b\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n

    LivePerson\u30c1\u30e3\u30cd\u30eb\u3092\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u5f93\u3044\u307e\u3059\uff1a<\/p>\n

      \n
    1. \u30dc\u30c3\u30c8\u30d3\u30eb\u30c0\u30fc\u306e\u30dc\u30c3\u30c8<\/b>\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u3001LivePerson\u30c1\u30e3\u30cd\u30eb\u3092\u8ffd\u52a0\u3057\u305f\u3044\u30dc\u30c3\u30c8\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n
    2. \u30c1\u30e3\u30cd\u30eb<\/b>\u30bf\u30d6\u3067\u3001LivePerson<\/b>\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002LivePerson\u30c1\u30e3\u30cd\u30eb<\/b>\u30da\u30fc\u30b8\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n
    3. \u65b0\u3057\u3044\u30d6\u30e9\u30a6\u30b6\u30bf\u30d6\u3067\u3001\u7ba1\u7406\u8005\u3068\u3057\u3066LivePerson\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3057\u3066\u304b\u3089\u3001Users<\/strong>\u30bf\u30d6\u306b\u79fb\u52d5\u3057\u307e\u3059\u3002<\/li>\n
    4. \u30e6\u30fc\u30b6\u30fc\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u3001Skill<\/strong>\u30bf\u30d6\u3092\u30af\u30ea\u30c3\u30af\u3057\u3001 Add Skill<\/strong>\u3092\u9078\u629e\u3057\u3066\u65b0\u3057\u3044\u30b9\u30ad\u30eb\u3092\u4f5c\u6210\u3057\u307e\u3059\uff08\u4e0b\u90e8\u306e\u30d0\u30fc\u304b\u3089\uff09<\/li>\n
    5. \u30b9\u30ad\u30eb\u540d\u3092<bot_name>\u306e\u3088\u3046\u306b\u8ffd\u52a0\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001Kore.ai\u30dc\u30c3\u30c8\u540d\u304cWeather Bot\u306e\u5834\u5408\u3001\u30b9\u30ad\u30eb\u540d\u306fWeather Bot_bot\u3067\u3042\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n
    6. \u30dc\u30c3\u30c8\u306eDescription<\/b>\u3092\u5165\u529b\u3057\u3001Conversation assigned to skill can be transferred to other skills<\/strong>\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u9078\u629e\u3092\u89e3\u9664\u3057\u307e\u3059\u3002<\/li>\n
    7. Save<\/b>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u30b9\u30ad\u30eb\u3092\u4fdd\u5b58\u3057\u307e\u3059\u3002 \"\"<\/a><\/li>\n
    8. \u30e6\u30fc\u30b6\u30fc\u3092\u8ffd\u52a0\u3059\u308b\u306b\u306f\u3001Add user<\/b>\u30da\u30fc\u30b8\u3067\u30dc\u30c3\u30c8<\/b>\u3068\u3057\u3066User Type<\/b>\u3092\u9078\u629e\u3057\u3001\u305d\u306e\u4ed6\u3059\u3079\u3066\u306e\u5fc5\u8981\u306a\u8a73\u7d30\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/li>\n
    9. \u30ed\u30b0\u30a4\u30f3\u540d\u3001\u30e1\u30fc\u30eb\u3001\u30cb\u30c3\u30af\u30cd\u30fc\u30e0\u3001\u5f93\u696d\u54e1ID\u3001\u304a\u3088\u3073\u540d\u524d\u3092\u5165\u529b\u3057\u307e\u3059\u3002\u30cb\u30c3\u30af\u30cd\u30fc\u30e0\u3068\u540d\u524d\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u30c1\u30e3\u30c3\u30c8\u306e\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n
    10. \u30dc\u30c3\u30c8\u30a2\u30d0\u30bf\u30fc\u306eURL<\/b>\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n
    11. \u30ed\u30b0\u30a4\u30f3\u65b9\u6cd5\u3092 API Key<\/b>\u3068\u3057\u3066\u9078\u629e\u3057\u3001API key<\/strong>\u30d7\u30eb\u30c0\u30a6\u30f3\u30ea\u30b9\u30c8\u304b\u3089Generate API Key<\/b>\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3057\u3066\u3001\u65b0\u3057\u3044API\u30ad\u30fc\u3092\u751f\u6210\u3057\u307e\u3059\u3002\u30a2\u30d7\u30ea\u30ad\u30fc\u3001\u30b7\u30fc\u30af\u30ec\u30c3\u30c8\u3001\u30a2\u30af\u30bb\u30b9\u30c8\u30fc\u30af\u30f3\u3001\u304a\u3088\u3073\u30a2\u30af\u30bb\u30b9\u30c8\u30fc\u30af\u30f3\u30b7\u30fc\u30af\u30ec\u30c3\u30c8\u3092\u30e1\u30e2\u3057\u3001LivePerson\u30c1\u30e3\u30cd\u30eb\u30da\u30fc\u30b8\u306eConfigurations<\/strong>\u30bf\u30d6\u306b\u5165\u529b\u3057\u307e\u3059\u3002<\/li>\n
    12. Assignment<\/strong>\u30d7\u30eb\u30c0\u30a6\u30f3\u30ea\u30b9\u30c8\u304b\u3089Agent <\/b>\u3092\u9078\u629e\u3057\u3001Unlimited<\/b>\u3068\u3057\u3066Max no. live chats<\/strong>\u3092\u8a2d\u5b9a\u3057\u3001Skills<\/strong>\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u30ea\u30b9\u30c8\u304b\u3089\u524d\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u4f5c\u6210\u3057\u305f\u30b9\u30ad\u30eb\u3092\u9078\u629e\u3057\u307e\u3059\u3002 \"\"<\/a><\/li>\n
    13. Configurations <\/strong>\u30bf\u30d6\u306b\u79fb\u52d5\u3057\u3001Account Id<\/b>\u30d5\u30a3\u30fc\u30eb\u30c9LivePerson\u30a2\u30ab\u30a6\u30f3\u30c8ID\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/li>\n
    14. Login Name<\/b>\u30d5\u30a3\u30fc\u30eb\u30c9\u306b\u3001LivePerson\u30a2\u30ab\u30a6\u30f3\u30c8\u304b\u3089\u306e\u30dc\u30c3\u30c8\u30e6\u30fc\u30b6\u30fc\u306e\u30ed\u30b0\u30a4\u30f3\u540d\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/li>\n
    15. API Key<\/b>\u3092\u5165\u529b\u3059\u308b\u306b\u306f\u3001LivePerson\u30e6\u30fc\u30b6\u30fc\u30a2\u30ab\u30a6\u30f3\u30c8\u306b\u95a2\u9023\u4ed8\u3051\u3089\u308c\u3066\u3044\u308bAPI\u30ad\u30fc\u306e\u8a73\u7d30\u3092\u5165\u529b\u3057\u307e\u3059\u3002<\/li>\n
    16. Enable Channel<\/b>\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u3001Yes<\/b>\u3092\u9078\u629e\u3057\u3066\u30c1\u30e3\u30cd\u30eb\u3092\u30a2\u30af\u30c6\u30a3\u30d6\u306b\u3057\u3001Save<\/b>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u4f5c\u6210\u30d7\u30ed\u30bb\u30b9\u3092\u5b8c\u4e86\u3057\u307e\u3059\u3002<\/li>\n<\/ol>\n

      LivePerson\u30c1\u30e3\u30cd\u30eb\u306e\u7de8\u96c6<\/span><\/h2>\n

      Live Person\u30c1\u30e3\u30cd\u30eb\u3092\u7de8\u96c6\u3059\u308b\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u30b9\u30c6\u30c3\u30d7\u306b\u5f93\u3044\u307e\u3059\uff1a<\/p>\n

        \n
      1. \u5909\u66f4\u3059\u308b\u30c1\u30e3\u30cd\u30eb\u306b\u30ab\u30fc\u30bd\u30eb\u3092\u5408\u308f\u305b\u3001\u8a2d\u5b9a<\/b>\u30a2\u30a4\u30b3\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u6b21\u306e\u56f3\u306b\u793a\u3059\u3088\u3046\u306a\u30b3\u30de\u30f3\u30c9\u30e1\u30cb\u30e5\u30fc\u3092\u8868\u793a\u3057\u307e\u3059\u3002\"\"<\/a> \u30c1\u30e3\u30cd\u30eb\u3092\u5909\u66f4\u3059\u308b\u306b\u306f\u3001\u6b21\u306e\u30b3\u30de\u30f3\u30c9\u306e\u3044\u305a\u308c\u304b\u3092\u9078\u629e\u3057\u307e\u3059\uff1a<\/li>\n<\/ol>\n
          \n
        • \n
            \n
          • \u7121\u52b9\u5316\/\u6709\u52b9\u5316<\/b>\u2015\u7121\u52b9\u5316<\/b>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u30dc\u30c3\u30c8\u306eLivePerson\u30c1\u30e3\u30cd\u30eb\u306e\u4f7f\u7528\u3092\u4e00\u6642\u7684\u306b\u7121\u52b9\u306b\u3057\u307e\u3059\u3002LivePerson\u30c1\u30e3\u30cd\u30eb\u306e\u4f7f\u7528\u3092\u6709\u52b9\u306b\u3059\u308b\u306b\u306f\u3001\u6709\u52b9\u5316<\/b>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/li>\n
          • \u524a\u9664<\/b>\u2015\u524a\u9664<\/b>\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002\u524a\u9664\u306e\u78ba\u8a8d<\/b>\u30c0\u30a4\u30a2\u30ed\u30b0\u30dc\u30c3\u30af\u30b9\u3067\u3001OK<\/b>\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u30dc\u30c3\u30c8\u30c1\u30e3\u30cd\u30eb\u69cb\u6210\u3092\u5b8c\u5168\u306b\u524a\u9664\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
            \u8b66\u544a\uff1a\u3053\u306e\u64cd\u4f5c\u306f\u6c38\u4e45\u7684\u3067\u3001\u5143\u306b\u623b\u3059\u3053\u3068\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/div>\n","protected":false},"excerpt":{"rendered":"

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