{"id":26975,"date":"2021-02-25T09:27:08","date_gmt":"2021-02-25T09:27:08","guid":{"rendered":"https:\/\/developer.kore.ai\/v10\/?p=26975"},"modified":"2022-04-06T08:40:08","modified_gmt":"2022-04-06T07:40:08","slug":"dashboard","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10\/docs\/bots\/analyzing-your-bot\/dashboard\/?lang=ja","title":{"rendered":"\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>Kore.ai\u306eBot\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001<strong>\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong>\u304b\u3089\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u6e2c\u5b9a\u3068\u4f1a\u8a71\u30d5\u30ed\u30fc\u3092\u53d6\u5f97\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n<ul>\n<li><strong>Bot Summary<\/strong>\u306f\u3001Bot\u306e\u8a2d\u5b9a\u3068\u6a5f\u80fd\u306e\u5168\u8c8c\u3092\u4fef\u77b0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<a href=\"#Bot_Summary\">\u8a73\u3057\u304f\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a>\u3002<\/li>\n<li><strong>\u4f7f\u7528\u6e2c\u5b9a<\/strong>\u30bb\u30af\u30b7\u30e7\u30f3\u304b\u3089\u3001Bot\u306e\u5b9f\u884c\u306b\u95a2\u3059\u308b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u304a\u3088\u3073\u6a19\u6e96\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u898b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<a href=\"#Usage_Metrics\">\u8a73\u3057\u304f\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a>\u3002<\/li>\n<li><strong>\u5c01\u3058\u8fbc\u3081\u6e2c\u5b9a<\/strong>\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u8ee2\u9001\u3057\u305f\u308a\u3001\u30c9\u30ed\u30c3\u30d7\u30aa\u30d5\u3057\u305f\u308a\u3059\u308b\u304b\u306a\u3069\u3001\u9867\u5ba2\u304cBot\u306b\u3069\u306e\u7a0b\u5ea6\u52b9\u679c\u7684\u306b\u95a2\u4e0e\u3057\u3066\u3044\u308b\u304b\u306b\u3064\u3044\u3066\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002.<a href=\"#Containment_Metrics\" rel=\"noopener noreferrer\">\u8a73\u3057\u304f\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a>\u3002<\/li>\n<li><strong>\u30ab\u30b9\u30bf\u30e0\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9<\/strong>\u3067\u306f\u3001\u72ec\u81ea\u306e\u30ec\u30dd\u30fc\u30c8\u3084\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u8a2d\u8a08\u3067\u304d\u307e\u3059\u3002<a href=\"\/docs\/bots\/analyzing-your-bot\/custom-dashboard\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u8a73\u3057\u304f\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a>\u3002<\/li>\n<\/ul>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026053520\/dashboard-access-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24800\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026053520\/dashboard-access-1.png\" alt=\"\" width=\"266\" height=\"582\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026053520\/dashboard-access-1.png 266w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026053520\/dashboard-access-1-137x300.png 137w\" sizes=\"auto, (max-width: 266px) 100vw, 266px\" \/><\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"Bot_Summary\">Bot Summary<\/span><\/h2>\n<p>Bot Summary can be accessed from the <strong>Build<\/strong> tab in the top menu and is the default page displayed when you open any bot. This page gives a detailed summary of the Bot configuration. This includes various snippets of bot definition as widgets. Clicking on any of these widgets takes you to the corresponding module.<\/p>\n<p>These snippets give an overview of the:<\/p>\n<ul>\n<li><strong>Tasks<\/strong> added to the bot (list of Linked Bots in case of a Universal Bot)<\/li>\n<li><strong>Knowledge Graph<\/strong> configured including the summary like the number of paths, terms, synonyms, etc.<\/li>\n<li><strong>Small Talk<\/strong> groups along with the number of conversations added<\/li>\n<li><strong>Digital<\/strong><strong> Skills<\/strong> added in terms of the number of Forms, Widgets, and Panels<\/li>\n<li><strong>Natural Language<\/strong> &#8211; utterances, patterns, and synonyms<\/li>\n<li><strong>Channels<\/strong> enabled<\/li>\n<li><strong>Activity Logs<\/strong> &#8211; visible only to the owner of the bot;<\/li>\n<li><strong>Team<\/strong> working on the Bot &#8211; visible only to the owner of the bot;<\/li>\n<li><strong>Events Handlers, Environment Variables,<\/strong> and <strong>Content Variables\u00a0<\/strong> configured<\/li>\n<li><strong>Interruption Behavior, Authorization Profiles<\/strong> configured<\/li>\n<li><strong>Debug Logs<\/strong> and\u00a0any other settings configured for this Bot.<\/li>\n<\/ul>\n<p>Clicking any of the above-mentioned cards takes you to the corresponding page.<\/p>\n<p>You can use this page to <strong>Import Bot<\/strong> and <strong>Export Bot<\/strong> and add <strong>New Tasks<\/strong> and\u00a0<strong>New Group<\/strong> (Small Talk)\u00a0too.<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629055248\/analyze_summary.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28135\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629055248\/analyze_summary.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629055248\/analyze_summary.png 1366w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629055248\/analyze_summary-300x169.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629055248\/analyze_summary-1024x576.png 1024w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"Usage_Metrics\">Usage Metrics<\/span><\/h2>\n<p>From the <strong>Analyze<\/strong> tab on the top menu, you can access the <strong>Usage Metrics<\/strong> page. This page is your one-stop bot activity and bot user overview. It includes both interactive and non-interactive sessions. <a href=\"\/docs\/bots\/bot-settings\/bot-sessions\/\" target=\"_blank\" rel=\"noopener noreferrer\">See here for more details on sessions<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Real-time_Status\">Real-time Status<\/span><\/h3>\n<p>The first section on the <em>Usage Metrics<\/em> page is <strong>Real-time Status<\/strong>. This gives an overview of your Bot usage at a given point in time. It is set to refresh every 30 secs, which can be customized from 10secs to 10 mins using the dropdown next to the Refresh button.<\/p>\n<p>Please note that the <strong> Real-time Status <\/strong> metrics should be used <strong>only if the <\/strong> Conversation Session Behavior under the Manage Sessions module is set to <strong> &#8216;Proactively close the sessions after inactivity&#8217; <\/strong>.<\/p>\n<p>If your virtual assistant is using the &#8216;Do not proactively close the sessions after inactivity&#8217; option, then the Real-time Metrics <strong> may not represent <\/strong> the correct information. This configuration keeps the conversation sessions open state as it anticipates that the user can resume the conversation post inactivity period. All such open conversation sessions are treated as active and hence they are included in the Real-time Status metrics.<\/p>\n<p>The Realtime Status includes:<\/p>\n<ul>\n<li><strong>Active Users<\/strong> &#8211; number of users interacting with the Bot at that given moment in time.<\/li>\n<li><strong>Active Channels<\/strong> &#8211; clicking the card expands the list of active channels along with the number of users using the channel.<\/li>\n<li><strong>Active Agent Sessions<\/strong> &#8211; sessions that are in progress at a given instance.<\/li>\n<\/ul>\n<p>The <strong>Refresh <\/strong>button can be used to get the latest data.<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629060143\/analyze_realtimeStatus.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-28138\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629060143\/analyze_realtimeStatus.png\" alt=\"\" width=\"1365\" height=\"237\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629060143\/analyze_realtimeStatus.png 1365w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629060143\/analyze_realtimeStatus-300x52.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20210629060143\/analyze_realtimeStatus-1024x178.png 1024w\" sizes=\"auto, (max-width: 1365px) 100vw, 1365px\" \/><\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i\">\u4f7f\u7528\u6e2c\u5b9a<\/span><\/h2>\n<p>\u5de6\u5074\u306e\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u30e1\u30cb\u30e5\u30fc\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304b\u3089\u3001<strong>\u4f7f\u7528\u6e2c\u5b9a<\/strong>\u30da\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30da\u30fc\u30b8\u306f\u3001Bot\u306e\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u3068Bot\u30e6\u30fc\u30b6\u30fc\u306e\u6982\u8981\u3092\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u3067\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30d0\u30fc\u30b8\u30e7\u30f38.0\u4ee5\u964d\u3067\u306f\u3001\u5bfe\u8a71\u578b\u30bb\u30c3\u30b7\u30e7\u30f3\u3068\u975e\u5bfe\u8a71\u578b\u30bb\u30c3\u30b7\u30e7\u30f3\u304c\u4f7f\u7528\u6e2c\u5b9a\u306b\u542b\u307e\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<a href=\"\/docs\/bots\/bot-settings\/bot-sessions\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a>\u3002\u4f7f\u7528\u6e2c\u5b9a\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u983b\u5ea6\u3001\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u306e\u30c1\u30e3\u30cd\u30eb\u3001\u5b9f\u884c\u3055\u308c\u305f\u30bf\u30b9\u30af\u306a\u3069\u306e\u89b3\u70b9\u304b\u3089Bot\u306e\u5b9f\u884c\u306b\u95a2\u3059\u308b\u30a2\u30a4\u30c7\u30a2\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30c1\u30e3\u30c3\u30c8\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u8a18\u9332<\/strong>\uff1a\u30c7\u30d5\u30a9\u30eb\u30c8\u3067\u306f\u3001\u904e\u53bb24\u6642\u9593\u306eBot\u306e\u4f7f\u7528\u72b6\u6cc1\u306b\u57fa\u3065\u304fBot\u4f7f\u7528\u6e2c\u5b9a\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u671f\u9593\u3084Bot\u306e\u9078\u629e\u306b\u3088\u3063\u3066\u8868\u793a\u3055\u308c\u308b\u6e2c\u5b9a\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30d5\u30a3\u30eb\u30bf\u30fc\u57fa\u6e96\u3082\u9069\u7528\u3067\u304d\u307e\u3059\u3002<a href=\"#Filter_Criteria\">\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u4ee5\u4e0b\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a>\u3002\n<ul>\n<li style=\"list-style-type: none\"><\/li>\n<li>\u5b8c\u4e86\u3057\u305f<strong>\u30bf\u30b9\u30af<\/strong>\u6570\u3001<strong>\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3<\/strong>\u6570\u3001<strong>\u9001\u4fe1\u3055\u308c\u305f\u30a2\u30e9\u30fc\u30c8<\/strong>\u6570\u306e\u6982\u8981\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><strong>\u30e1\u30c3\u30bb\u30fc\u30b8\u3068\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u56f3\u89e3\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/strong>\u3053\u308c\u306b\u306f\u4ee5\u4e0b\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u3002\n<ul>\n<li>\u30e1\u30c3\u30bb\u30fc\u30b8-\u30e6\u30fc\u30b6\u30fc\u3068Bot\u306e\u9593\u3067\u4ea4\u63db\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u6570\u3067\u3059\u3002<\/li>\n<li>\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3-Bot\u3068\u306e\u9593\u3067\u958b\u59cb\u3055\u308c\u305f\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3\u6570\u3067\u3059\u3002\u3064\u307e\u308a\u3001\u6307\u5b9a\u3055\u308c\u305f\u30a2\u30a4\u30c9\u30eb\u6642\u9593\u304c\u7d4c\u904e\u3057\u3066\u3082\u30a4\u30f3\u30c6\u30f3\u30c8\u3092\u5909\u66f4\u305b\u305a\u306b\u30e6\u30fc\u30b6\u30fc\u3068Bot\u306e\u9593\u3067\u3084\u308a\u53d6\u308a\u3055\u308c\u305f\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u6570\u3067\u3059\u3002<a href=\"\/docs\/bots\/bot-settings\/bot-sessions\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u30bb\u30c3\u30b7\u30e7\u30f3\u5b9a\u7fa9\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a>\u3002<\/li>\n<\/ul>\n<\/li>\n<li>\u4ee5\u4e0b\u306e\u8a73\u7d30\uff1a\n<ul>\n<li>\u9078\u629e\u3057\u305f\u671f\u9593\u5185\u306e<strong>\u6210\u529f\u3057\u305f\u30bf\u30b9\u30af<\/strong>\u6570<\/li>\n<li><strong>\u30a4\u30f3\u30c6\u30f3\u30c8\u8a8d\u8b58\u3068\u5931\u6557\u3057\u305f\u30bf\u30b9\u30af<\/strong>\u3092\u6bd4\u8f03\u3057\u305f\u5186\u30b0\u30e9\u30d5<\/li>\n<li>\u5b9f\u884c\u3055\u308c\u308b<strong>\u6210\u529f\u3057\u305f\u30bf\u30b9\u30af<\/strong>\u306e\u540d\u524d\u3068\u6570<\/li>\n<li>\u4ea4\u63db\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u6570\u3068\u5bfe\u8a71<strong>\u30c1\u30e3\u30cd\u30eb<\/strong><\/li>\n<li><strong>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u8ee2\u9001<\/strong>\u306e\u30bb\u30c3\u30b7\u30e7\u30f3\u6570<\/li>\n<\/ul>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026090916\/Dashboard-UsageMetrics-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24802\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026090916\/Dashboard-UsageMetrics-2.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026090916\/Dashboard-UsageMetrics-2.png 1366w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026090916\/Dashboard-UsageMetrics-2-300x169.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026090916\/Dashboard-UsageMetrics-2-1024x576.png 1024w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i-2\">\u5c01\u3058\u8fbc\u3081\u6e2c\u5b9a<\/span><\/h2>\n<p>\uff08\u30d0\u30fc\u30b8\u30e7\u30f38.0\u3067\u5c0e\u5165\uff09\u6ce8\u610f\uff1a<\/p>\n<ul>\n<li>\u5c01\u3058\u8fbc\u3081\u6e2c\u5b9a\u306f8.0\u4ee5\u964d\u306e\u30ea\u30ea\u30fc\u30b9\u3001\u3064\u307e\u308a2020\u5e7411\u67081\u65e5\u4ee5\u964d\u306b\u4f5c\u6210\u3055\u308c\u305f\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3\u3067\u306e\u307f\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002<\/li>\n<li>\u5c01\u3058\u8fbc\u3081\u6e2c\u5b9a\u306f\u3001\u4f1a\u8a71\u304c\u9589\u3058\u3089\u308c\u305f\u72b6\u614b\u306b\u306e\u307f\u751f\u6210\u3055\u308c\u307e\u3059\u3002<a href=\"\/docs\/bots\/bot-settings\/bot-sessions\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u6642\u9593\u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/a>\u3002<\/li>\n<\/ul>\n<p>\u5c01\u3058\u8fbc\u3081\u6e2c\u5b9a\u3067\u306f\u3001\u4eee\u60f3\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u304c\u901a\u8a71\u306b\u6b63\u5e38\u306b\u5fdc\u7b54\u3057\u305f\u304b\u3069\u3046\u304b\u3001\u307e\u305f\u306f\u901a\u8a71\u304c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5c4a\u3044\u305f\u304b\u3069\u3046\u304b\u306b\u95a2\u3057\u3066\u6d1e\u5bdf\u304c\u5f97\u3089\u308c\u307e\u3059\u3002\u6e2c\u5b9a\u306f\u6b21\u306e\u3088\u3046\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u4f1a\u8a71<\/strong>-\u3053\u308c\u306b\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u5bfe\u8a71\u3092\u6b63\u5e38\u306b\u5b8c\u4e86\u3057\u305f\u30bb\u30c3\u30b7\u30e7\u30f3\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u8ee2\u9001\u30bb\u30c3\u30b7\u30e7\u30f3\u3068\u30c9\u30ed\u30c3\u30d7\u30aa\u30d5\u30bb\u30c3\u30b7\u30e7\u30f3\u4ee5\u5916\u306e\u3059\u3079\u3066\u306e\u30bb\u30c3\u30b7\u30e7\u30f3\u304c\u542b\u307e\u308c\u307e\u3059\u3002 <a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093101\/Dashboard-ContainmentMetrics-SSC.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24808\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093101\/Dashboard-ContainmentMetrics-SSC.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093101\/Dashboard-ContainmentMetrics-SSC.png 1366w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093101\/Dashboard-ContainmentMetrics-SSC-300x169.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093101\/Dashboard-ContainmentMetrics-SSC-1024x576.png 1024w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/li>\n<li><strong>\u30c9\u30ed\u30c3\u30d7\u30aa\u30d5<\/strong>-\u3053\u308c\u306b\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30c1\u30e3\u30c3\u30c8\u30bb\u30c3\u30b7\u30e7\u30f3\u3092\u7a81\u7136\u7d42\u4e86\u3057\u305f\u30bb\u30c3\u30b7\u30e7\u30f3\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u6b21\u306e\u30b7\u30ca\u30ea\u30aa\u3067\u7d42\u4e86\u3057\u305f\u3059\u3079\u3066\u306e\u30bb\u30c3\u30b7\u30e7\u30f3\u304c\u542b\u307e\u308c\u307e\u3059\u3002\n<ul>\n<li>\u30e6\u30fc\u30b6\u30fc\u304c\u30bf\u30b9\u30af\u5b9f\u884c\u306e\u9014\u4e2d\u3060\u3063\u305f<\/li>\n<li>\u6700\u5f8c\u306e\u30bf\u30b9\u30af\u304c\u5931\u6557\u3068\u3057\u3066\u7d42\u4e86\u3057\u305f<\/li>\n<li>\u6700\u5f8c\u306e\u5bfe\u8a71\/\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u3001\u30a4\u30f3\u30c6\u30f3\u30c8\u304c\u7279\u5b9a\u3055\u308c\u3066\u3044\u306a\u3044\u30b7\u30ca\u30ea\u30aa\u306b\u306a\u3063\u305f<\/li>\n<li>\u975e\u5bfe\u8a71\u578b\u30bb\u30c3\u30b7\u30e7\u30f3<\/li>\n<li>Bot\u304b\u3089\u306e\u5fdc\u7b54\u304c\u306a\u3044<\/li>\n<\/ul>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093129\/Dashboard-ContainmentMetrics-DO.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24810\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093129\/Dashboard-ContainmentMetrics-DO.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093129\/Dashboard-ContainmentMetrics-DO.png 1366w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093129\/Dashboard-ContainmentMetrics-DO-300x169.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093129\/Dashboard-ContainmentMetrics-DO-1024x576.png 1024w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/li>\n<li><strong>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u8ee2\u9001\u306e\u4f1a\u8a71<\/strong>-\u3053\u308c\u306b\u306f\u3001\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u4efb\u610f\u306e\u6642\u70b9\u3067\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u8ee2\u9001\u30ce\u30fc\u30c9\u3092\u4f7f\u7528\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u8ee2\u9001\u3055\u308c\u308b\u30bb\u30c3\u30b7\u30e7\u30f3\u304c\u542b\u307e\u308c\u307e\u3059\u3002 <a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093154\/Dashboard-ContainmentMetrics-AT.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24812\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093154\/Dashboard-ContainmentMetrics-AT.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093154\/Dashboard-ContainmentMetrics-AT.png 1366w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093154\/Dashboard-ContainmentMetrics-AT-300x169.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026093154\/Dashboard-ContainmentMetrics-AT-1024x576.png 1024w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/a><\/li>\n<\/ul>\n<p>\u5404\u30ab\u30c6\u30b4\u30ea\u3067\u306f\u3001\u4ee5\u4e0b\u306b\u3064\u3044\u3066\u4fef\u77b0\u7684\u306b\u898b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u9078\u629e\u3057\u305f\u671f\u9593\u306b\u958b\u59cb\u3055\u308c\u305f<strong>\u4f1a\u8a71\u6570<\/strong>\u306e\u30bb\u30c3\u30b7\u30e7\u30f3<\/li>\n<li>\u524d\u306e\u671f\u9593\u3068\u6bd4\u8f03\u3057\u305f\u5834\u5408\u306e<strong>\u30d1\u30fc\u30bb\u30f3\u30c6\u30fc\u30b8\u306e\u5897\u6e1b<\/strong><\/li>\n<\/ul>\n<p id=\"containment-details\">\u6b21\u306e\u8868\u306f\u3001\u8868\u793a\u3055\u308c\u308b\u6e2c\u5b9a\u306e\u8a73\u7d30\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<table>\n<tbody>\n<tr>\n<th width=\"10%\"><span style=\"font-weight: 400\">\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8&nbsp;<\/span><\/th>\n<th width=\"30%\"><span style=\"font-weight: 400\">\u8aac\u660e<\/span><\/th>\n<th width=\"20%\"><span style=\"font-weight: 400\">\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9<\/span><\/th>\n<th width=\"20%\"><span style=\"font-weight: 400\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u8ee2\u9001<\/span><\/th>\n<th width=\"20%\"><span style=\"font-weight: 400\">\u30c9\u30ed\u30c3\u30d7\u30aa\u30d5<\/span><\/th>\n<\/tr>\n<tr>\n<td>\u5408\u8a08<\/td>\n<td>\u9078\u629e\u3057\u305f\u671f\u9593\u306e\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u5272\u5408\uff08\u671f\u9593\u304c24\u6642\u9593\u306b\u9078\u629e\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306f1\u6642\u9593\u3054\u3068\u3001\u305d\u306e\u4ed6\u306e\u9593\u9694\u3067\u306f\u6bce\u65e5\u3068\u306a\u308a\u307e\u3059\uff09\u3002<\/td>\n<td>\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u4f1a\u8a71<\/td>\n<td>\u9078\u629e\u3057\u305f\u671f\u9593\u306b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u8ee2\u9001\u3055\u308c\u305f\u4f1a\u8a71\uff08\u671f\u9593\u304c24\u6642\u9593\u306b\u9078\u629e\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306f1\u6642\u9593\u3054\u3068\u3001\u305d\u306e\u4ed6\u306e\u9593\u9694\u3067\u306f\u6bce\u65e5\u3068\u306a\u308a\u307e\u3059\uff09\u3002<\/td>\n<td>\u9078\u629e\u3057\u305f\u671f\u9593\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u30c9\u30ed\u30c3\u30d7\u30aa\u30d5\u3057\u305f\u4f1a\u8a71\uff08\u671f\u9593\u304c24\u6642\u9593\u306b\u9078\u629e\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306f1\u6642\u9593\u3054\u3068\u3001\u305d\u306e\u4ed6\u306e\u9593\u9694\u3067\u306f\u6bce\u65e5\u3068\u306a\u308a\u307e\u3059\uff09\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u30a4\u30f3\u30b5\u30a4\u30c8<\/td>\n<td>\n<p>\u6b21\u306e\u30d0\u30b1\u30c3\u30c8\u306b\u5bfe\u3059\u308b\u4f1a\u8a71\u306e\u5272\u5408\u3067\u3059\u3002<\/p>\n<ul>\n<li>\u30e1\u30c3\u30bb\u30fc\u30b8-\u30bb\u30c3\u30b7\u30e7\u30f3\u4e2d\u306b\u30e6\u30fc\u30b6\u30fc\u3068Bot\u306e\u9593\u3067\u4ea4\u63db\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u6570<\/li>\n<li>\u671f\u9593-\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u958b\u59cb\u304b\u3089\u7d42\u4e86\u307e\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u304cBot\u3067\u8cbb\u3084\u3057\u305f\u6642\u9593<\/li>\n<li>\u30bf\u30b9\u30af-\u30bb\u30c3\u30b7\u30e7\u30f3\u3067\u6b63\u5e38\u306b\u5b8c\u4e86\u3057\u305f\u30bf\u30b9\u30af\u306e\u6570<\/li>\n<\/ul>\n<\/td>\n<td>\u30bb\u30c3\u30b7\u30e7\u30f3\u5185\u3067\u306e\u3059\u3079\u3066\u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u4f1a\u8a71\u8a18\u9332\u3067\u3059\u3002\u671f\u9593\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u6570\u3001\u30bf\u30b9\u30af\u306e\u7bc4\u56f2\u306f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/td>\n<td>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u8ee2\u9001\u524d\u306e\u30bb\u30c3\u30b7\u30e7\u30f3\u5185\u3067\u306e\u3059\u3079\u3066\u306e\u4f1a\u8a71\u8a18\u9332\u3067\u3059\u3002\u671f\u9593\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u6570\u3001\u30bf\u30b9\u30af\u306e\u7bc4\u56f2\u306f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/td>\n<td>\u30c9\u30ed\u30c3\u30d7\u30aa\u30d5\u524d\u306e\u30bb\u30c3\u30b7\u30e7\u30f3\u5185\u3067\u306e\u3059\u3079\u3066\u306e\u4f1a\u8a71\u8a18\u9332\u3067\u3059\u3002\u671f\u9593\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u6570\u3001\u30bf\u30b9\u30af\u306e\u7bc4\u56f2\u306f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u4f1a\u8a71\u30d5\u30ed\u30fc<\/td>\n<td>\u30bf\u30b9\u30af\u306e\u30b7\u30fc\u30b1\u30f3\u30b9\u3068\u30ab\u30a6\u30f3\u30c8\u3067\u3059\u3002<\/td>\n<td>\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u4f1a\u8a71\u3067\u5b9f\u884c\u3055\u308c\u305f\u4e0a\u4f4d\u306e\u4f1a\u8a71\u30d5\u30ed\u30fc\u3067\u3059\u3002\u30d5\u30ed\u30fc\u3054\u3068\u306b\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u3068\u95a2\u9023\u3059\u308b\u8a73\u7d30\u4e8b\u9805\u304c\u8868\u793a\u3055\u308c\u3001\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u5168\u4f53\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/td>\n<td>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u8ee2\u9001\u3067\u5b9f\u884c\u3055\u308c\u305f\u4e0a\u4f4d\u306e\u4f1a\u8a71\u30d5\u30ed\u30fc\u3067\u3059\u3002<span style=\"font-family: inherit;font-size: inherit\">\u30d5\u30ed\u30fc\u3054\u3068\u306b\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u3068\u95a2\u9023\u3059\u308b\u8a73\u7d30\u4e8b\u9805\u304c\u8868\u793a\u3055\u308c\u3001\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u5168\u4f53\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/span><\/td>\n<td>\u30e6\u30fc\u30b6\u30fc\u304c\u30c9\u30ed\u30c3\u30d7\u30aa\u30d5\u3057\u305f\u4e0a\u4f4d\u306e\u4f1a\u8a71\u30d5\u30ed\u30fc\u3067\u3059\u3002\u30d5\u30ed\u30fc\u3054\u3068\u306b\u30d5\u30ed\u30fc\u306e\u5b9f\u884c\u3068\u95a2\u9023\u3059\u308b\u8a73\u7d30\u4e8b\u9805\u304c\u8868\u793a\u3055\u308c\u3001\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u5168\u4f53\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u30bf\u30b9\u30af<\/td>\n<td>\u30bf\u30b9\u30af\u306e\u540d\u524d\u3068\u30ab\u30a6\u30f3\u30c8\u3067\u3059\u3002<\/td>\n<td>\u8a72\u5f53\u306a\u3057<\/td>\n<td>\u5931\u6557\u3057\u305f\u30bf\u30b9\u30af\u306e\u7dcf\u6570\u3067\u3059\u3002\u30bf\u30b9\u30af\u3054\u3068\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u540d\u3001\u5931\u6557\u30dd\u30a4\u30f3\u30c8\u3001\u5931\u6557\u7406\u7531\u3001\u65e5\u6642\u3001\u30c1\u30e3\u30cd\u30eb\u306a\u3069\u306e\u8ffd\u52a0\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u3001\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u5168\u4f53\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/td>\n<td>\u5931\u6557\u3057\u305f\u30bf\u30b9\u30af\u306e\u7dcf\u6570\u3067\u3059\u3002\u30bf\u30b9\u30af\u3054\u3068\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u540d\u3001\u5931\u6557\u30dd\u30a4\u30f3\u30c8\u3001\u5931\u6557\u7406\u7531\u3001\u65e5\u6642\u3001\u30c1\u30e3\u30cd\u30eb\u306a\u3069\u306e\u8ffd\u52a0\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u3001\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u5168\u4f53\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/td>\n<\/tr>\n<tr>\n<td>\u30a4\u30f3\u30c6\u30f3\u30c8<\/td>\n<td>\u985e\u4f3c\u306e\u30a4\u30f3\u30c6\u30f3\u30c8\u3084\u767a\u8a71\u306e\u30af\u30e9\u30b9\u30bf\u30fc\u3068\u30ab\u30a6\u30f3\u30c8\u3067\u3059\u3002<\/td>\n<td>\u8a72\u5f53\u306a\u3057<\/td>\n<td>\u3053\u306e\u767a\u8a71\u304c\u7279\u5b9a\u3055\u308c\u306a\u304b\u3063\u305f\u56de\u6570\u306e\u5408\u8a08\u3067\u3059\u3002\u767a\u8a71\u3054\u3068\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u540d\u3001\u767a\u8a71\u3001\u65e5\u6642\u3001\u30c1\u30e3\u30cd\u30eb\u306a\u3069\u306e\u8ffd\u52a0\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u3001\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u5168\u4f53\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/td>\n<td>\u3053\u306e\u767a\u8a71\u304c\u7279\u5b9a\u3055\u308c\u306a\u304b\u3063\u305f\u56de\u6570\u306e\u5408\u8a08\u3067\u3059\u3002\u767a\u8a71\u3054\u3068\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u540d\u3001\u767a\u8a71\u3001\u65e5\u6642\u3001\u30c1\u30e3\u30cd\u30eb\u306a\u3069\u306e\u8ffd\u52a0\u60c5\u5831\u304c\u8868\u793a\u3055\u308c\u3001\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u5168\u4f53\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i-3\">\u30d5\u30a3\u30eb\u30bf\u30fc\u57fa\u6e96<\/span><\/h2>\n<p><b>\u30d5\u30a3\u30eb\u30bf\u30fc<\/b>\u306f\u5fc5\u8981\u306a\u6e2c\u5b9a\u3092\u8868\u793a\u3059\u308b\u305f\u3081\u306b\u9069\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>\u671f\u9593<\/strong>\u3092\u9078\u629e\u3057\u307e\u3059\u3002\n<ul>\n<li><strong>7\u65e5<\/strong>-\u904e\u53bb7\u65e5\u9593\u306b\u96c6\u8a08\u3055\u308c\u305f\u30c7\u30fc\u30bf\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/li>\n<li><strong>24\u6642\u9593<\/strong>-\u76f4\u524d\u306e24\u6642\u9593\u306b\u96c6\u8a08\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306e\u307f\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u3053\u308c\u304c\u30c7\u30d5\u30a9\u30eb\u30c8\u8a2d\u5b9a\u3068\u306a\u308a\u307e\u3059\u3002<\/li>\n<li><strong>\u30ab\u30b9\u30bf\u30e0<\/strong>-\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u7279\u5b9a\u306e\u65e5\u4ed8\u671f\u9593\u3092\u5b9a\u7fa9\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3067\u304d\u308b\u30ab\u30b9\u30bf\u30e0\u65e5\u4ed8\u7bc4\u56f2\u30c0\u30a4\u30a2\u30ed\u30b0\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u5de6\u5074\u304b\u3089\u958b\u59cb\u65e5\u3092\u9078\u629e\u307e\u305f\u306f\u5165\u529b\u3057\u3001\u53f3\u5074\u3067\u7d42\u4e86\u30c7\u30fc\u30bf\u3092\u9078\u629e\u307e\u305f\u306f\u5165\u529b\u3057\u3066\u30a2\u30af\u30c6\u30a3\u30d3\u30c6\u30a3\u30c7\u30fc\u30bf\u3092\u8868\u793a\u3057\u307e\u3059\u3002\u73fe\u5728\u306e\u65e5\u4ed8\u306e\u6700\u592790\u65e5\u524d\u307e\u3067\u9078\u629e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<li><strong>\u30d5\u30a3\u30eb\u30bf\u30fc<\/strong>\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u4ee5\u4e0b\u3092\u9078\u629e\u3057\u307e\u3059\u3002\n<ul>\n<li><strong>\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3\u30bf\u30a4\u30d7<\/strong>\u306f\u3001\u6b21\u306e\u3044\u305a\u308c\u304b\u307e\u305f\u306f\u4e21\u65b9\uff08\u30c7\u30d5\u30a9\u30eb\u30c8\u8a2d\u5b9a\uff09\u306b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\n<ul>\n<li><em>\u5bfe\u8a71\u578b<\/em>-\u30e6\u30fc\u30b6\u30fc\u3068Bot\u306e\u9593\u306e\u901a\u5e38\u306e\u4f1a\u8a71\u3067\u3059\u3002<\/li>\n<li><em>\u975e\u5bfe\u8a71\u578b<\/em>-Bot\u30e1\u30c3\u30bb\u30fc\u30b8\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306a\u3057\u3067\u63d0\u793a\u3055\u308c\u308b\u30bb\u30c3\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/li>\n<\/ul>\n<p>\uff08\u30d0\u30fc\u30b8\u30e7\u30f38.0\u3067\u5c0e\u5165\uff09\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"\/docs\/bots\/bot-settings\/bot-sessions\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4f1a\u8a71\u30bb\u30c3\u30b7\u30e7\u30f3\u30bf\u30a4\u30d7<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/li>\n<li>\u6307\u5b9a<strong>\u30c1\u30e3\u30cd\u30eb<\/strong>\u3092\u901a\u3057\u3066<\/li>\n<li>\u30e1\u30c3\u30bb\u30fc\u30b8\u3001\u30e6\u30fc\u30b6\u30fc\u3001\u30bb\u30c3\u30b7\u30e7\u30f3\u30ec\u30d9\u30eb\u3067\u8ffd\u52a0\u3055\u308c\u305f<strong>\u30e1\u30bf\u30bf\u30b0<\/strong>\u306b\u57fa\u3065\u3044\u3066<em>AND<\/em>\u6761\u4ef6\u304c\u9069\u7528\u3055\u308c\u308b\u8907\u6570\u306e\u30bf\u30b0\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026092218\/dashboard-filter.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24806\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026092218\/dashboard-filter.png\" alt=\"\" width=\"697\" height=\"757\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026092218\/dashboard-filter.png 697w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10\/wp-content\/uploads\/sites\/30\/20201026092218\/dashboard-filter-276x300.png 276w\" sizes=\"auto, (max-width: 697px) 100vw, 697px\" \/><\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"Tag-based\">Tag-based<\/span><\/h3>\n<p>You can filter the dashboard using meta tags added at a message, user, or session level. Multiple tags can be selected under the filter criteria, an \u2018<em>and<\/em>&#8216; condition will be applied across multiple fields selected for filtering.<\/p>\n<p>The following table gives the widget-wise applicability of meta tags on the dashboard.<\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Widget Type<\/b><\/td>\n<td><b>Session Tags<\/b><\/td>\n<td><b>User Tags<\/b><\/td>\n<td><b>Message Tags<\/b><\/td>\n<\/tr>\n<tr>\n<td>Realtime Widgets<\/td>\n<td>Not Applicable<\/td>\n<td>Not Applicable<\/td>\n<td>Not Applicable<\/td>\n<\/tr>\n<tr>\n<td>Successful Tasks<\/td>\n<td>Applicable<\/td>\n<td>Applicable<\/td>\n<td>Not Applicable<\/td>\n<\/tr>\n<tr>\n<td>Alerts Sent<\/td>\n<td>Applicable<\/td>\n<td>Applicable<\/td>\n<td>Not Applicable<\/td>\n<\/tr>\n<tr>\n<td>Sessions<\/td>\n<td>Applicable<\/td>\n<td>Applicable<\/td>\n<td>Not Applicable<\/td>\n<\/tr>\n<tr>\n<td>Messages &amp; Conversation Sessions<\/td>\n<td>Applicable<\/td>\n<td>Applicable<\/td>\n<td>Applicable for Chats<\/td>\n<\/tr>\n<tr>\n<td>Successful Tasks<\/td>\n<td>Applicable<\/td>\n<td>Applicable<\/td>\n<td>Not Applicable<\/td>\n<\/tr>\n<tr>\n<td>Intent Recognized vs. Failed<\/td>\n<td>Applicable<\/td>\n<td>Applicable<\/td>\n<td>Not Applicable<\/td>\n<\/tr>\n<tr>\n<td>Top Tasks<\/td>\n<td>Applicable<\/td>\n<td>Applicable<\/td>\n<td>Not Applicable<\/td>\n<\/tr>\n<tr>\n<td>Top Channels<\/td>\n<td>Applicable<\/td>\n<td>Applicable<\/td>\n<td>Not Applicable<\/td>\n<\/tr>\n<tr>\n<td>Agent Transfer<\/td>\n<td>Applicable<\/td>\n<td>Applicable<\/td>\n<td>Not Applicable<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div 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class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Kore.ai\u306eBot\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304b\u3089\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u6e2c\u5b9a\u3068\u4f1a\u8a71\u30d5\u30ed\u30fc\u3092\u53d6\u5f97\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002 Bot Summary\u306f\u3001Bot\u306e\u8a2d\u5b9a\u3068\u6a5f\u80fd\u306e\u5168\u8c8c\u3092\u4fef\u77b0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u8a73\u3057\u304f\u306f\u3053\u3061\u3089\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002 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