Docs

Digital Forms

Virtual Assistants engage end-users primarily using a conversational interface that typically includes an exchange of a series of messages. But oftentimes, there is a need to gather information from the end-user to proceed further. Examples include providing delivery address while interacting with an eCommerce agent, details of an issue while…

Feature Deprecations/Discontinuations

This document lists all the deprecated features and their current status. Where applicable the suggested feature replacements are also given. Feature Status Discontinued from Deprecated from Suggested Alternative Smart Bots Deprecated upcoming releases Feb 20th, 2021 ver8.1 You may continue to use the Smart Bots that you have already created,…

Adding the Unblu Channel

Unblu is a Conversational Platform for Financial Services. To setup Unblu as a channel, you will need to create an External Integration bot in Unblu, create a ‘Named Area’ and map this Named Area to your Kore.ai assistant. Channel Integration Step 1: Create a Named Area Named Areas in Unblu…

Bot Versioning

Very often, as part of the development process, you may want to mark specific stages as versions. The reasons could be as varied as: Creating a version of the assistant before proceeding to subsequent changes; Preserving a fully tested version till the production release while continuing to work on enhancements;…

Data Table

Kore.ai takes care of your data needs, without having to depend on external services for it. Data offering lets you define Data Tables, Table Views, and manipulate them from your Virtual Assistant and Process Apps. Data Tables allow you to persist custom data and retrieve it whenever needed. These can…

Query Data (View) API

Used to get data from Table View. Method POST Endpoint https://{{host}}/api/public/views/{{viewName}}/query?sys_limit={{limit_value}}&sys_offset={{offset_value}} Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. App Access Read access to the Data Table from the Data Definition in DaaS. For more information, see app assignment for accessing the data in…

Query Data (Table) API

Used to get data from Data Table. Method POST Endpoint https://{{host}}/api/public/tables/{{tableName}}/query?sys_limit={{limit_value}}&sys_offset={{offset_value}} Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. App Access Read access to the Data Table from the Data Definition in DaaS. For more information, see app assignment for accessing the data in…

Data Delete API

Used to delete data from Data Table. Method DELETE Endpoint https://{{host}}/api/public/tables/{{tableName}} Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. App Access Read and Delete access to the Data Table from the Data Definition in DaaS. For more information, see app assignment for accessing the…

Data Update API

Used to update data into Data Table. Method PUT Endpoint https://{{host}}/api/public/tables/{{tableName}} Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. App Access Read and Write access to the Data Table from the Data Definition in DaaS. For more information, see app assignment for accessing the…

Data Insert API

Used to insert data into Data Table. Method POST Endpoint https://{{host}}/api/public/tables/{{tableName}} Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. App Access Write access to the Data Table from the Data Definition in DaaS. For more information, see app assignment for accessing the data in…