{"id":47212,"date":"2022-10-03T10:25:03","date_gmt":"2022-10-03T09:25:03","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-3\/?p=47212"},"modified":"2024-05-20T12:44:18","modified_gmt":"2024-05-20T11:44:18","slug":"managing-translation-services","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-3\/docs\/bots\/advanced-topics\/multi-lingual\/managing-translation-services\/","title":{"rendered":"Managing Translation Services"},"content":{"rendered":"
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The Kore.ai XO Platform offers multiple ways to train your virtual assistant for language understanding. One of the ways is to use translation services to translate the user input. In this approach, you can train the virtual assistant in a language (NLU Language) other than the interaction language. For example, you can enable Spanish as an interaction language but train the assistant using English language training data.<\/span><\/p>\n

Translation services can also be used for translating the bot responses if they are defined in a language other than the conversation language. The Platform allows you to define language-specific responses for each of the languages enabled for the assistant. However, you may choose to write responses in a language other than the enabled language.<\/span><\/p>\n

The Platform provides out-of-the-box support for Microsoft Translator and Google Translation APIs. You can also use the Custom Translation Engine feature to integrate with any other translation services or your in-house translation services.<\/span><\/p>\n

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Configuring Microsoft Translator Service<\/span><\/span><\/h1>\n

To enable automatic translation using Microsoft Translation Services, please follow the steps below:<\/span><\/p>\n

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  1. Go to <\/span>Build > Configurations > Languages > Translation Configurations<\/strong>.<\/span><\/li>\n
  2. Select <\/span>Microsoft Translator<\/strong>.<\/span><\/li>\n
  3. Provide the <\/span>API Key <\/strong>of your Microsoft Translator API service.<\/span> Learn More.<\/span><\/a><\/li>\n
  4. Click <\/span>Save<\/strong> to complete the setup.<\/span><\/li>\n<\/ol>\n

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    Configuring Google Translation Service<\/span><\/span><\/h1>\n

    To enable automatic translation using Google Translation Services, please follow the steps below:\u00a0<\/span><\/p>\n

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    1. Go to <\/span>Build > Configurations > Languages > Translation Configurations<\/strong>.<\/span><\/li>\n
    2. Select <\/span>Google Translator<\/strong>.<\/span><\/li>\n
    3. Provide the <\/span>API Key<\/strong> (Eg: AIzaXXXXXXXXXXXXXXXXXXXEpeW4xa0) of your Google Translation API service in the Access Key<\/strong> field. <\/span>Learn More.<\/span><\/a>\n