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Develop – Standard Bot

Standard Bots are the most common type of bots. With these bots, you can create dialog, alert, action, information, and knowledge task, as well as flows that map one task to another. This topic describes the basic settings required to create a new Standard Bot. Create a Standard Bot Log…

What’s New – Redirected

This section contains release information for the Kore.ai Experience Optimization Platform v9.1 released on Oct 30th, 2021. See Major Previous Releases Virtual Assistants The following are the new features and enhancements for managing Virtual Assistants. Multilingual Virtual Assistants Virtual assistants that engage the customers in their preferred language are very…

Define a Shopping Cart Layout with Actions Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, a list of search items with abstracts and then a link to a detailed list of those search items. This topic describes how…

Define a Card Layout with Group By Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, a message with a picture, abstract, and a link to a full article or report. This topic describes how to define a card…

Define a Card Layout with Actions Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, a message with a picture, abstract, and a link to a full article or report. This topic describes how to define a card…

Defining a Weather Info Report

While you can configure a standard Kore.ai alert to provide an alert message to a user with, for example, a weather report for the day, or daily tide report. But what if the user wants a 3-day or 10-day forecast? That's a lot of data to push into a single…

Defining a Card Layout Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, an message with a picture, abstract, and a link to a full article or report. This topic describes how to define a card…

Defining a Fixed-Column Table Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, an message with a picture, abstract, and a link to a full article or report. This topic describes how to define a table…

Defining a Table Report

With some tasks, you may want to add a link to a message sent to a user that contains data too large for a message, for example, an message with a picture, abstract, and a link to a full article or report. This topic describes how to define a table…

Tone Analysis

The XO Platform Natural Language Processing (NLP) interpreter can parse user utterances for specific words and phrases, and then provide an average tone score based on the connotation, word placement, and any added modifiers. You can use the score to help assess the user input and direct the flow of…
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