Virtual Assistants

Tone Analysis

The XO Platform Natural Language Processing (NLP) interpreter can parse user utterances for specific words and phrases, and then provide an average tone score based on the connotation, word placement, and any added modifiers. You can use the score to help assess the user input and direct the flow of…

Using the BotKit SDK

The Kore.ai BotKit SDK is a set of libraries that enable interaction control between users and the assistants you build on Kore.ai XO Platform. When you build a dialog task using Dialog Editor in XO Platform, you can subscribe to message and webhook events by adding event handlers and controlling…

WebHook Node

You can use the WebHook node to subscribe to a message and to WebHook events that capture real-time data from real-time events and show them to the user. You can use the WebHook node for server-side validation, execute business logic, or make backend server API calls. Also, you can use…

Service Node

The Service Node is a component type in a dialog task that you can use to add an API service to make REST or SOAP requests to third-party web services. You can use this node when you have the parameters needed for the API request using an entity or other…

Script Node

The Script Node allows you to write JavaScript code in a dialog task.You can use the script node to perform the following actions: Manipulate user input parameters before executing an API call. Manipulate the parameters from an API response payload before continuing with the dialog. Display custom error messages to…

Entity Node

Virtual Assistants need to extract relevant information from the user utterance to fulfill the intent. Take a look at this sample utterance: Book me a flight from LA to NYC on Sunday. To act on this user intent, which is to book a flight ticket, the bot should extract the…

Using the Dialog Builder

The Dialog Builder is where you can create your Dialog Tasks, from end-to-end. This is an in-depth article on how to use this tool. Create a Dialog Task To create a dialog task, you must have already created an assistant to add a dialog task to. See Create Your First…

Setting Up Authorization using an API Key

An API key can act as both a unique identifier and a secret token for identification as well as authorization to provide a set of access rights on the associated API. Instead of prompting the end-user for both a username and password for access, the user is prompted only for…

Setting Up Authorization using OAuth v2

OAuth v2 is the new version of the open protocol to allow secure authorization via a standard method from web, mobile, and desktop applications. To use oAuth v2, you must first register an account with the web application as you will need the sign in credentials for that application to…

Setting Up Authorization using OAuth v1

OAuth v1 is an open protocol to allow secure authorization in a simple and standardized method from web, mobile, and desktop applications. To use OAuth v1, you must first register an account with the web application, as you will need the login credentials for that application to configure the settings…