Virtual Assistants

Get Extractions History – KG

To get the KG extractions’ history as a list.   Method GET Endpoint https://{{host}}/api/public/stream/{{streamId}}/qna/history?language=en Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. API Scope Bot Builder: Manage Knowledge Graph Admin Console: Manage Knowledge Graph   Path Parameters Parameter Description Mandate host The environment URL. For…

Extraction from file or URL – KG

To extract the Knowledge Graph from the imported file or URL. Method POST Endpoint https://{{host}}/api/public/bot/{{botId}}/qna/import?language=en Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. API Scope Bot Builder: Manage Knowledge Graph Admin Console: Manage Knowledge Graph Path Parameters Parameter Required Description host Required The environment URL.…

User Engagement Trend API

To provide the number of users who have interacted with the bot in a given period across different time intervals. To use this API, the app needs the Bot Scope. POST https://{{host}}/api/public/bot/{{BotID}}/userEngagementTrend?aggregation_type={{type}}&start_date={{from}}&end_date={{to}}&channels={{channel}} Path Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai BotID Required Bot ID or Stream…

How to Add Data into Data Tables from Digital Forms

In this How-To, we will explore a scenario in a Banking Bot, where the user can create an additional account. We will see how data collected from the Digital Forms can be used to create the account in a Data Table. For details on what Digital Forms are and how…

Adding Data into Data Tables from UI Forms

In this How-To, we will explore a scenario in a Banking Bot, where the user can create an additional account. We will see how data collected from the UI Forms can be used to create the account in a Data Table. For details on what UI Forms are and how…

Updating Data in Data Tables

In this How-To, we will explore a scenario in a Banking Bot, where the account-related data for a customer is stored in a Data Table. We will see how the data can be updated by a request from the user. For details on what Data Tables are and how it…

Adding Data to Data Tables

In this How-To, we will explore a scenario in a Banking Bot, where the account-related data for a customer is stored in a Data Table. We will see how the required information gathered from the user can be stored. For details on what Data Tables are and how it is…

Adding the Google Assistant channel

Important: The Google Assistant Conversational Actions will be sunsetted on June 13, 2023. For details, see Conversational Actions sunset. Requirements Google Assistant as a channel should ideally be enabled for VAs that are specifically built to work on voice-based channels. Ensure to review the following before you enable Google Assistant…

Data Insert (Bulk) API

Used to insert bulk data into Data Table. Method POST Endpoint https://{{host}}/api/public/tables/{{tableName}}/bulk Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. App Access Write access to the Data Table from the Data Definition in DaaS. For more information, see app assignment for accessing the data in…

Configuring Digital Forms

In this How-To, we will explore a scenario in a Banking Bot, where the user can create an additional account. We will see how Digital Forms can be used to gather all the required information from the user and create the account. For details on what Digital Forms are and…
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