Virtual Assistants

Export Batch Test Suite API

To export the test cases of a given Batch Test Suite and get a link to download the file once the export is completed.   Method POST Endpoint https://{host}/api/public/bot/{botId}/testsuite/{testSuiteName}/export Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. API Scope Bot Builder: Batch Tests Management Admin…

Get Batch Test Suites API

To get the list of Batch Test Suites available for a bot.   Method GET Endpoint https://{host}/api/public/bot/{botId}/testsuite?skip={skip}&limit={limit} Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. API Scope Bot Builder: Batch Tests Management Admin Console: Batch Tests Management   Path Parameters Parameter Description Mandate host The…

Batch Test Execution Status API

To get the status of the Batch Test Execution request against a unique ‘Request Id’ and provide the download link for the results file after the test execution is complete. Please refer to the Batch Test Execution API to learn more. Method GET Endpoint https://{host}/api/public/bot/{botId}/testsuite/{testSuiteName}/{testRunId}/status Content Type application/json Authorization auth:…

Batch Test Execution API

To execute Batch Test Suites and get results. This API only initiates the test process. Please look at the Batch Test Execution Status API for results of the batch test.   Method POST Endpoint https://{{host}}/api/public/bot/{{BotID}}/testsuite/{testSuiteName}/run Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. API Scope…

Collections

Collections enable you to store multiple value sets for Environment Variables so that you can select the appropriate variable set while promoting the bot definition to a different environment without manual intervention. Note: This feature was enabled in v8.1 of the platform and is available only for the on-prem installation.…

Install a Sample Bot API

To install a sample bot.   Method POST Endpoint https://{{host}}/api/public/samplebots/{{botId}}/add Content Type application/json Authorization auth: {{JWT}} AccountId: {{accountId}} userId: {{userId}} bot-language : en See How to generate the JWT Token. API Scope Bot Builder: Not Applicable Admin Console: Bot Definition > Bot Create   Path Parameters Parameter Description Mandate host…

Channel Enablement API

To initiate enable a channel for a virtual assistant. Method POST Endpoint https://{{host}}/api/public/channels   Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. API Scope Bot Builder: Not Applicable Admin Console: Channel Management   Query Parameters Parameter Description Mandate host The environment URL. For example, https://bots.kore.ai…

Update NLP Configurations

To update the NLP thresholds and configurations   Method POST Endpoint https://{{host}}/api/public/bot/{{BotID}}/configurations?language={{languageCode}}&groupName={{groupName}} Content Type application/json Authorization auth: {{JWT}} See How to generate the JWT Token. API Scope Bot Builder: NLP Configurations Admin Console: Test > NLP Configurations & Train   Query Parameters Parameter Description Mandate host The environment URL. For…

Update NLP Configurations

To update the NLP thresholds and configurations To use this API, app needs the Bot Builder API scope of NLP Configurations. OR the Admin API Scope of NLP Configurations under Test and Train. POST https://{{host}}/api/public/bot/{{BotID}}/configurations?language={{languageCode}}&groupName={{groupName}} Query Parameters Parameter Required/Optional Description host Required Environment URL, for example, https://bots.kore.ai BotID Required Bot ID or…

Kore-Unblu Integration

Overview Unblu is a conversational platform that allows agents and advisors in your organization to collaborate with your customers and website visitors. It enables collaboration through online channels like live chat, secure text messaging, and video chat to achieve a better customer experience. Transferring a chat to a human agent…
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