{"id":48007,"date":"2022-10-04T16:56:13","date_gmt":"2022-10-04T15:56:13","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-2\/?p=48007"},"modified":"2024-07-01T10:38:22","modified_gmt":"2024-07-01T09:38:22","slug":"travel-va-configuring-digital-forms","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-2\/docs\/bots\/how-tos\/travel-planing-assistant\/travel-va-configuring-digital-forms\/","title":{"rendered":"Travel VA: Configuring Digital Forms"},"content":{"rendered":"

In this How-To, we will explore a scenario in a Travel Planning assistant, through which a user can book a flight. We will see how Digital Forms can be used to gather all the required information from the user, then make the booking based on that information.<\/span><\/p>\n

For details on what Digital Forms are and how they are implemented in the Kore.ai XO Platform, <\/span>refer here<\/span><\/a>.<\/span><\/p>\n

Problem Statement<\/span><\/span><\/h1>\n

Consider a Travel Planning Assistant helping a user book a flight. There are several information categories that the VA should collect from the user in order to complete this task. Rather than asking the user for each piece of information one by one, the VA can ask the user just once to complete a form that collects all the necessary data. Once the form is successfully submitted, the VA can pull the data and process the booking.<\/span><\/p>\n

Prerequisites<\/span><\/span><\/h1>\n

To go through these configurations, you need to know at least the basics of the following XO Platform features:<\/span><\/p>\n