{"id":57235,"date":"2023-05-29T12:08:26","date_gmt":"2023-05-29T11:08:26","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=57235"},"modified":"2023-05-29T13:26:26","modified_gmt":"2023-05-29T12:26:26","slug":"using-the-dhl-action-templates","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/integrations\/using-the-dhl-action-templates\/","title":{"rendered":"Using the DHL Action Templates"},"content":{"rendered":"
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You can use the Prebuilt Action Templates<\/strong> from your DHL integration to auto-create dialog tasks and test them using the Talk to Bot<\/strong> option.<\/p>\n

Steps to create a dialog task using the DHL action templates:<\/p>\n

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  1. Go to Build > Conversation Skills > Dialog Tasks<\/strong>.<\/li>\n
  2. Click Create a Dialog Task<\/strong>.
    \n\"\"<\/a><\/li>\n
  3. On the Dialog Task pop-up, under the Integration, select the DHL option to view the action templates.<\/li>\n
  4. Select any of the dialog task templates and click Proceed<\/strong>. For example, select the Track Shipment<\/strong> item.
    \n    \"\"<\/a><\/li>\n
  5. If you have not configured any integration for your virtual assistant, you will see the Explore Integrations<\/strong> option. Once you click this option, you will be redirected to the Actions page to configure an integration for your VA. For more information, see Actions Overview<\/a>.
    \n    \"\"<\/a><\/li>\n<\/ol>\n

    DHL Actions<\/span><\/h2>\n

    The following DHL actions are supported:<\/p>\n\n\n\n\n\n
    Supported Tasks<\/b><\/td>\nDescription<\/b><\/td>\nMethod<\/b><\/td>\n<\/tr>\n
    Track Shipment<\/span><\/td>\nTracks the shipment using the DHL tracking ID.<\/span><\/td>\nGET<\/span><\/td>\n<\/tr>\n
    Find locations<\/span><\/td>\nRetrieves locations using the country code and postal code from the DHL system.<\/span><\/td>\nGET<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Track Shipment<\/span><\/h3>\n

    Steps to track the shipment using the DHL tracking ID:<\/p>\n

      \n
    1. Refer to the Installing the DHL Action templates <\/a>section to install this template.<\/li>\n
    2. The Track Shipment<\/strong> dialog task is added with the following components:
      \n      \"\"<\/a><\/p>\n