{"id":55333,"date":"2023-03-03T10:39:42","date_gmt":"2023-03-03T10:39:42","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=55333"},"modified":"2023-03-09T15:42:34","modified_gmt":"2023-03-09T15:42:34","slug":"configuring-the-freshservice-action","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/integrations\/configuring-the-freshservice-action\/","title":{"rendered":"Configuring the Freshservice ITSM Action"},"content":{"rendered":"<p>The XO Platform lets you easily connect the Freshservice integration to allow you to create, view, update, and delete tickets in the system to manage your IT services. Click the <a href=\"https:\/\/www.freshworks.com\/freshservice\/\">Freshservice<\/a> link to learn more. <\/p>\n<p>This document explains the <strong>Freshservice<\/strong> configuration steps to enable, authorize, configure, and install the pre-built templates.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Authorizations_Supported\">Authorizations Supported<\/span><\/h2>\n<p>The Kore.ai XO Platform supports basic authentication to allow Freshservice integration to exchange data. For more information, read the <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/authorization\/bot-authentication\/\">Bot Authorization Overview<\/a> article.<\/p>\n<p>The Kore.ai XO Platform supports the following authorization types for the Freshservice integration:<\/p>\n<ul>\n<li><strong>Pre-Authorize the Integration<\/strong> &#8211; To make the integration process smoother for developers and customers, you can pre-authorize it by providing the necessary authorization credentials to obtain the access token.\n<\/li>\n<li><strong>Allow Users to Authorize the Integration<\/strong> &#8211; This method requires the end user to provide credentials during the conversation for authorization. This authorization process involves requesting permission for Kore.ai&#8217;s Freshservice app to access an access token at runtime. To learn more about Freshservice account types, see <a href=\"https:\/\/community.freshworks.com\/product-updates?filters%5BproductArea%5D%5B0%5D=Freshservice\">Freshservice Documentation<\/a>. <\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Step_1_Enable_the_Freshservice_Action\">Step 1: Enable the Freshservice Action<\/span><\/h2>\n<p><strong>Prerequisites<\/strong>:<\/p>\n<p>Before enabling the Freshservice action, complete the following prerequisites:<\/p>\n<ul>\n<li>If you don\u2019t have Freshservice account credentials, create an account in Freshservice and note down login credentials. For more information, see <a href=\"https:\/\/www.freshworks.com\/freshservice\/product-updates\/\">Freshservice Documentation<\/a>.<\/li>\n<li>Copy the API Key and Domain name of your Freshservice account and keep them for future use to enable the integration.<\/li>\n<\/ul>\n<p>Steps to enable the Freshservice action:<\/p>\n<ol>\n<li>Go to <strong>Build > Integrations > Actions<\/strong>.<\/li>\n<li>Once you click the <strong>Actions<\/strong> menu, all integrations are shown in the <strong>Available<\/strong> region. Select the <strong>Freshservice<\/strong> action. <br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303104739\/freshservice_action.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1916\" height=\"710\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303104739\/freshservice_action.png\" alt=\"\" class=\"alignnone size-medium wp-image-55336\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303104739\/freshservice_action.png 1916w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303104739\/freshservice_action-300x111.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303104739\/freshservice_action-1024x379.png 1024w\" sizes=\"auto, (max-width: 1916px) 100vw, 1916px\" \/><\/a><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Pre-authorize_the_Integration\">Pre-authorize the Integration<\/span><\/h3>\n<p><strong>Basic Auth<\/strong><br \/>You can authorize the integration using your credentials. The developer authorization lets you authorize the integration with preconfigured Kore.ai\u2019s app with the <strong>Basic Auth<\/strong> option.<\/p>\n<p>Steps to authorize a Freshservice action using developer credentials:<\/p>\n<ol>\n<li>Go to <strong>Build > Integrations > Actions<\/strong> and select the <strong>Freshservice<\/strong> action.<\/li>\n<li>In the <strong>Configurations<\/strong> dialog, select the <strong>Authorization<\/strong> tab.<\/li>\n<li>Enter the following details:\n<ul>\n<li><strong>Authorization Type<\/strong> &#8211; Select the <strong>Pre-authorize the Integration<\/strong> option, and then select the <strong>Basic Auth<\/strong> option.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105019\/freshservice_action1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"789\" height=\"851\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105019\/freshservice_action1.png\" alt=\"\"  class=\"alignnone size-medium wp-image-55340\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105019\/freshservice_action1.png 789w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105019\/freshservice_action1-278x300.png 278w\" sizes=\"auto, (max-width: 789px) 100vw, 789px\" \/><\/a><\/li>\n<li><strong>User Sub Domain<\/strong> &#8211; The domain name of the Freshservice account.<\/li>\n<li><strong>API Key<\/strong> &#8211; The secret API key of your Freshservice account.<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>Enable<\/strong>. When you configure the action for the first time, the Integration Successful  pop-up is displayed.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1919\" height=\"668\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6.png\" alt=\"\"  class=\"alignnone size-medium wp-image-55343\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6.png 1919w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6-300x104.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6-1024x356.png 1024w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/a><br \/><strong>Note<\/strong>: The Freshservice action is moved from Available to Configured region.\n<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Allow_End_User_to_Authorize\">Allow End User to Authorize<\/span><\/h3>\n<p>You can authorize the integration at a user level with their login credentials. The user authorization process involves requesting permission for Kore.ai\u2019s Freshservice app to access an access token at runtime. You can also use the basic auth profile to let a user configure the integration at runtime.<\/p>\n<p>Steps to authorize a Freshservice action at a user level:<\/p>\n<ol>\n<li>Go to <strong>Build > Integrations > Actions<\/strong> and select the <strong>Freshservice<\/strong> action.<\/li>\n<li>In the Configurations dialog, select the <strong>Authorization<\/strong> tab.<\/li>\n<li>Enter the following details:\n<ul>\n<li><strong>Authorization Type<\/strong> &#8211; Select the <strong>Allow Users to Authorize the Integration<\/strong> option, and then select the <strong>Basic Auth<\/strong> option.\n<\/li>\n<li>Create your authorization profile to obtain an access token and use it to complete integration without using Kore.ai&#8217;s Freshservice app for authorization. To create a profile, click the <strong>Select Authorization<\/strong> drop-down and select the <strong>Create New<\/strong> option.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105523\/freshservice_action2.png\"><img loading=\"lazy\" decoding=\"async\" width=\"797\" height=\"850\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105523\/freshservice_action2.png\" alt=\"\" class=\"alignnone size-medium wp-image-55346\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105523\/freshservice_action2.png 797w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105523\/freshservice_action2-281x300.png 281w\" sizes=\"auto, (max-width: 797px) 100vw, 797px\" \/><\/a><\/li>\n<li>Select the type of authorization mechanism. For example, select the <strong>Basic Auth<\/strong> option. To create Basic Auth profiles, see <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/authorization\/bot-authentication\/\">Bot Authorization Overview<\/a>.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110617\/freshservice_action3.png\"><img loading=\"lazy\" decoding=\"async\" width=\"797\" height=\"914\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110617\/freshservice_action3.png\" alt=\"\" class=\"alignnone size-medium wp-image-55349\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110617\/freshservice_action3.png 797w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110617\/freshservice_action3-262x300.png 262w\" sizes=\"auto, (max-width: 797px) 100vw, 797px\" \/><\/a><\/li>\n<li>Enter the following authentication credentials for the Basic Auth mechanism:\n<ul>\n<li><em>Name<\/em> &#8211; Enter the name for the Basic Auth profile.<\/li>\n<li>Select <em>Yes; some tasks will have tenancy URLs, and the user must provide the URLs to authenticate successfully<\/em>.\n<\/li>\n<li><em>Base URL<\/em> &#8211; Enter the base tenant URL for the Freshservice instance.<\/li>\n<li><em>Authorization Check URL<\/em> &#8211; Enter the authorization check URL for your Freshservice instance.<\/li>\n<li><em>Description<\/em> &#8211; Enter the description of the basic authentication profile.<\/li>\n<li>Click <strong>Save Auth<\/strong> to save the authorization profile.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110801\/freshservice_action4.png\"><img loading=\"lazy\" decoding=\"async\" width=\"789\" height=\"911\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110801\/freshservice_action4.png\" alt=\"\" class=\"alignnone size-medium wp-image-55352\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110801\/freshservice_action4.png 789w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110801\/freshservice_action4-260x300.png 260w\" sizes=\"auto, (max-width: 789px) 100vw, 789px\" \/><\/a><\/li>\n<li>Select the new <strong>Authorization Profile<\/strong>, which you created to complete integration.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Click <strong>Enable<\/strong>. When you configure the action for the first time, the <strong>Integration Successful<\/strong> pop-up is displayed.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110935\/freshservice_action5.png\"><img loading=\"lazy\" decoding=\"async\" width=\"798\" height=\"855\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110935\/freshservice_action5.png\" alt=\"\"  class=\"alignnone size-medium wp-image-55355\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110935\/freshservice_action5.png 798w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303110935\/freshservice_action5-280x300.png 280w\" sizes=\"auto, (max-width: 798px) 100vw, 798px\" \/><\/a>\n<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Step_2_Install_the_Freshservice_Action_Templates\">Step 2: Install the Freshservice Action Templates<\/span><\/h2>\n<p>Once you have configured a Freshservice integration, you can explore and install action templates.<\/p>\n<p>Steps to install action templates:<\/p>\n<ol>\n<li>On the Integration Successful dialog, click the <strong>Explore Templates<\/strong> button to view the templates.<br \/>><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1919\" height=\"668\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6.png\" alt=\"\"  class=\"alignnone size-medium wp-image-55343\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6.png 1919w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6-300x104.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303105230\/freshservice_action6-1024x356.png 1024w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/a><\/li>\n<li>In the Integration Templates dialog, click the <strong>Install<\/strong> button to begin the installation.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303111715\/freshservice_action7.png\"><img loading=\"lazy\" decoding=\"async\" width=\"591\" height=\"724\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303111715\/freshservice_action7.png\" alt=\"\" class=\"alignnone size-medium wp-image-55359\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303111715\/freshservice_action7.png 591w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303111715\/freshservice_action7-245x300.png 245w\" sizes=\"auto, (max-width: 591px) 100vw, 591px\" \/><\/a><\/li>\n<li>Once the template is installed, click the <strong>Go to Dialog<\/strong> button to view the dialog task.<\/li>\n<li>Once all templates are installed, a dialog task for each template is auto-created.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303111941\/freshservice_action8-1.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1919\" height=\"741\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303111941\/freshservice_action8-1.png\" alt=\"\" class=\"alignnone size-medium wp-image-55365\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303111941\/freshservice_action8-1.png 1919w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303111941\/freshservice_action8-1-300x116.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303111941\/freshservice_action8-1-1024x395.png 1024w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/a><\/li>\n<li>Select the desired dialog task from the templates and click <strong>Proceed<\/strong>. For example, select the <strong>Create a Ticket<\/strong> task.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303112112\/freshservice_action9.png\"><img loading=\"lazy\" decoding=\"async\" width=\"799\" height=\"910\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303112112\/freshservice_action9.png\" alt=\"\" class=\"alignnone size-medium wp-image-55368\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303112112\/freshservice_action9.png 799w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303112112\/freshservice_action9-263x300.png 263w\" sizes=\"auto, (max-width: 799px) 100vw, 799px\" \/><\/a><\/li>\n<li>Once you click Proceed, the dialog task is auto-created, and the canvas opens with all required entity nodes, service nodes, and message scripts.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303112325\/create_fresh_ticket.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1733\" height=\"915\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303112325\/create_fresh_ticket.png\" alt=\"\"  class=\"alignnone size-medium wp-image-55371\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303112325\/create_fresh_ticket.png 1733w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303112325\/create_fresh_ticket-300x158.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230303112325\/create_fresh_ticket-1024x541.png 1024w\" sizes=\"auto, (max-width: 1733px) 100vw, 1733px\" \/><\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>The XO Platform lets you easily connect the Freshservice integration to allow you to create, view, update, and delete tickets in the system to manage your IT services. Click the Freshservice link to learn more. This document explains the Freshservice configuration steps to enable, authorize, configure, and install the pre-built templates. Authorizations Supported The Kore.ai&#8230;<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[201],"tags":[],"class_list":["post-55333","post","type-post","status-publish","format-standard","hentry","category-integrations"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/55333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=55333"}],"version-history":[{"count":12,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/55333\/revisions"}],"predecessor-version":[{"id":55800,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/55333\/revisions\/55800"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=55333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=55333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=55333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}