{"id":44517,"date":"2022-09-14T13:50:13","date_gmt":"2022-09-14T12:50:13","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=44517"},"modified":"2023-02-09T13:48:15","modified_gmt":"2023-02-09T13:48:15","slug":"the-conversation-designer","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/bot-creation\/the-conversation-designer\/","title":{"rendered":"Conversation Designer Overview"},"content":{"rendered":"
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The Conversation Designer is a dialog task editor which allows you to design and build a conversation flow between a user and a Virtual Assistant.<\/p>\n

In the XO Platform, the Conversation Designer comes in two versions, each designed to fulfill a specific function:<\/p>\n

    \n
  1. An adapted version for prototyping with <\/strong>Mock Scenes<\/strong>, Conversation Designers or BAs can use Mock Scenes to design and visualize VA-User conversation prototypes.<\/span><\/li>\n
  2. A fully featured version for developing <\/strong>Dialog Tasks<\/strong>.<\/strong> Once a prototype is ready to be implemented, the entire team of Conversation Designers\/BAs and implementation engineers can switch to the fully featured version of the Conversation Designer to collaboratively create Dialog Tasks and develop a fully functional VA.As part of a Dialog Task, the Conversation Designer works in sync with the Dialog Builder.<\/span><\/li>\n<\/ol>\n

    Benefits<\/span><\/h2>\n
      \n
    • An integrated approach for conversation designers (or business analysts) and developers to collaboratively build a dialog.<\/span><\/li>\n
    • Ability to define a dialog in a <\/span>conversation view<\/span><\/em> \u2013 conversation designers or BAs can design the VA in this view as a series of VA Bot messages and User messages.<\/span><\/li>\n
    • Auto-generation of tasks in the <\/span>build view<\/span><\/em> \u2013 the developers can fine-tune the configurations and expand on top of the conversation flow to provide the necessary logic and fulfillment elements, leading to a fully functional Virtual Assistant.<\/span><\/li>\n
    • Improved usability and intuitiveness.<\/span><\/li>\n
    • Automatic sync between the views, meaning that changes to one view updates the other.<\/span><\/li>\n<\/ul>\n

      Major Features<\/span><\/span><\/h2>\n
        \n
      • Design conversations using a combination of natural language and business processes.<\/span><\/li>\n
      • Work with either chat widget or flowchart style, interlinked message nodes and paths to ensure that your assistant can handle a wide variety of conversation and logic flows.<\/span><\/li>\n
      • Collaborate using notes and comments.<\/span><\/li>\n
      • Manage advanced VA behavior depending on the user response.<\/span><\/li>\n
      • Work with both the Conversation Designer and Dialog Builder in parallel, to ensure a proper exchange in terms of both natural language and logic.<\/span><\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n
        <\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"The Conversation Designer is a dialog task editor which allows you to design and build a conversation flow between a user and a Virtual Assistant. In the XO Platform, the Conversation Designer comes in two versions, each designed to fulfill a specific function: An adapted version for prototyping with Mock Scenes, Conversation Designers or BAs...","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66],"tags":[],"class_list":["post-44517","post","type-post","status-publish","format-standard","hentry","category-bot-creation"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/44517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=44517"}],"version-history":[{"count":11,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/44517\/revisions"}],"predecessor-version":[{"id":54018,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/44517\/revisions\/54018"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=44517"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=44517"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=44517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}