{"id":43544,"date":"2022-07-26T07:58:55","date_gmt":"2022-07-26T06:58:55","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=43544"},"modified":"2023-04-19T09:25:27","modified_gmt":"2023-04-19T08:25:27","slug":"whats-new-in-this-process-apps","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/process-apps\/flow\/whats-new-in-this-process-apps\/","title":{"rendered":"What&#8217;s New in Process Assistants"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"ult-spacer spacer-6ae879abda346\" data-id=\"6ae879abda346\" data-height=\"30\" data-height-mobile=\"30\" data-height-tab=\"30\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p><span style=\"font-weight: 400;\">This section contains release information for the <\/span><b>Kore.ai Experience Optimization Platform v9.3 <\/b><span style=\"font-weight: 400;\">released on July 23rd, 2022.<\/span><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"Process_Assistants\"><strong>Process Assistants<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This update includes new features and enhancements to enable the operations and business users proactively monitor and improve the performance of the process assistants using actionable insights from the platform.\u00a0<\/span><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p><span style=\"font-weight: 400;\">The following are the new features and enhancements for managing Process Assistants:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Introduction_of_Portal_User_Role\"><span style=\"font-weight: 400;\">Introduction of Portal User Role <\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You can now invite a new user to a Process App with the &#8216;Portal User&#8217; role. Users with this role can only access the portal to create or manage process instances. <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/process-apps\/settings\/members-and-roles\/\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Add_Multiple_Alert_Recipients\"><span style=\"font-weight: 400;\">Add Multiple Alert Recipients <\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Process Assistants now support adding multiple recipients to the <b>Notify (To)<\/b> field in the Alerts section while drafting an instance failure notification message. <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/process-apps\/settings\/alerts\/\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Adding_Nodes_to_Process_Builder\"><span style=\"font-weight: 400;\">Adding Nodes to Process Builder <\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The Process Assistants now allow users to add a node between the process flow steps with a simple drag-and-drop action. <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/chatbot-overview\/using-the-dialog-builder-tool\/\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Process_Failure_Notification_Delivery\"><span style=\"font-weight: 400;\">Process Failure Notification Delivery<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Process Assistants can now deliver the failure notifications to an external application\/endpoint by defining an API request.\u00a0 <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/process-apps\/flow\/events\/notify\/\/events\/notify\/\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"This section contains release information for the Kore.ai Experience Optimization Platform v9.3 released on July 23rd, 2022. Process Assistants This update includes new features and enhancements to enable the operations and business users proactively monitor and improve the performance of the process assistants using actionable insights from the platform.\u00a0 The following are the new features...","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[154],"tags":[],"class_list":["post-43544","post","type-post","status-publish","format-standard","hentry","category-flow"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/43544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=43544"}],"version-history":[{"count":4,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/43544\/revisions"}],"predecessor-version":[{"id":56743,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/43544\/revisions\/56743"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=43544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=43544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=43544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}