{"id":41794,"date":"2022-04-27T02:52:31","date_gmt":"2022-04-27T01:52:31","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=41794"},"modified":"2022-04-27T02:52:54","modified_gmt":"2022-04-27T01:52:54","slug":"importing-the-bot-ontology-from-csv-or-json","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/knowledge-task\/importing-the-bot-ontology-from-csv-or-json\/?lang=ko","title":{"rendered":"\ubd07 \uc628\ud1a8\ub85c\uc9c0 \uac00\uc838\uc624\uae30 \ubc0f \ub0b4\ubcf4\ub0b4\uae30"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>\uc9c0\uc2dd \uadf8\ub798\ud504\ub294 CSV \ub610\ub294 JSON \ud30c\uc77c\ub85c \uc791\uc131\ud574 \ubd07\uc5d0 \uc5c5\ub85c\ub4dc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub9c8\ucc2c\uac00\uc9c0\ub85c \uae30\uc874 \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c CSV \ub610\ub294 JSON\uc73c\ub85c \ub0b4\ubcf4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \ub0b4\ubcf4\ub0b4\uba74 \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\uc5d0\uc11c \ud3b8\uc9d1\ud558\uac70\ub098 \ub2e4\ub978 \ubd07\uc73c\ub85c \uac00\uc838\uc62c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucd5c\ub300 20k\uc758 \ub178\ub4dc\uc5d0 \ubd84\uc0b0\ub41c \ucd5c\ub300 50k\uac1c\uc5d0 \ub2ec\ud558\ub294 FAQ\uc758 \ud50c\ub7ab\ud3fc \uc81c\ud55c\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uc218\ub97c \ucd08\uacfc\ud558\ub294 \ud30c\uc77c \uac00\uc838\uc624\uae30\ub294 \uac70\ubd80\ub429\ub2c8\ub2e4.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i\">\uc9c0\uc2dd \uadf8\ub798\ud504 \uac00\uc838\uc624\uae30<\/span><\/h2>\n<ol>\n<li>KG\ub97c \uac00\uc838\uc624\uae30 \uc6d0\ud558\ub294\ubd07\uc744 \uc5f4\uace0 <strong>\ube4c\ub4dc<\/strong> \ud0ed\uc744 \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/li>\n<li>\uc67c\ucabd \ucc3d\uc5d0\uc11c <strong>\ub300\ud654\ud615 \uc2a4\ud0ac<\/strong>&gt; <strong>\uc9c0\uc2dd \uadf8\ub798\ud504<\/strong>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uac00\uc838\uc624\uae30<\/strong> \uc635\uc158\uc740 \uac01 \uc9c0\uc2dd \uadf8\ub798\ud504\uc5d0\uc11c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27652\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport.png\" alt=\"\" width=\"1339\" height=\"287\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport.png 1339w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport-300x64.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport-1024x219.png 1024w\" sizes=\"auto, (max-width: 1339px) 100vw, 1339px\" \/><\/a><\/li>\n<li><b>\uac00\uc838\uc624\uae30<\/b>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li>\uac00\uc838\uc624\uae30 \ub300\ud654 \uc0c1\uc790\uc5d0\uc11c \ub2e4\uc74c \uc911 \ud558\ub098\ub97c \uc2e4\ud589\ud569\ub2c8\ub2e4.\n<ul>\n<li>\uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \ucc98\uc74c\ubd80\ud130 \ub9cc\ub4e4\uae30 \uc2dc\uc791\ud558\ub294 \uacbd\uc6b0 <b>\uc9c4\ud589<\/b>\uc744 \ud074\ub9ad\ud569\ub2c8\ub2e4. (\ub610\ub294)<\/li>\n<li>\uae30\uc874 \uc9c0\uc2dd \uadf8\ub798\ud504\uac00 \uc788\ub2e4\uba74 \ud574\ub2f9 \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c CSV \ub610\ub294 JSON \ud30c\uc77c\ub85c \ubc31\uc5c5\ud55c \ub2e4\uc74c <strong>\uc9c4\ud589<\/strong>\ud569\ub2c8\ub2e4.\n<div class=\"alert alert-info\"><b>\ucc38\uace0 \uc0ac\ud56d<\/b>: \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \uac00\uc838\uc624\uba74 \uc5c5\ub370\uc774\ud2b8\ub418\uc9c0 \uc54a\uace0 \uae30\uc874\uc758 \uc804\uccb4 \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \ub300\uccb4\ud569\ub2c8\ub2e4.<\/div>\n<\/li>\n<\/ul>\n<\/li>\n<li>\uac00\uc838\uc624\uae30 \ucc3d\uc5d0\uc11c \ud30c\uc77c\uc744 \ub04c\uc5b4\uc11c \ub193\uac70\ub098 <b>\ucc3e\uc544\ubcf4\uae30<\/b>\ub97c \ud074\ub9ad\ud558\uc5ec \ud30c\uc77c\uc744 \ucc3e\uc2b5\ub2c8\ub2e4.<\/li>\n<li><b>\ub2e4\uc74c<\/b>\uc744 \ud074\ub9ad\ud558\uc5ec \uac00\uc838\uc624\uae30\ub97c \uc2dc\uc791\ud569\ub2c8\ub2e4.<\/li>\n<li>\uac00\uc838\uc624\uae30\ub97c \uc644\ub8cc\ud558\uba74 \ub300\ud654 \uc0c1\uc790\uc5d0 \uc131\uacf5 \uba54\uc2dc\uc9c0\uac00 \ud45c\uc2dc\ub429\ub2c8\ub2e4. <strong>\uc644\ub8cc<\/strong>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li>\uacc4\uce35\uc774 \uc9c0\uc2dd \uadf8\ub798\ud504\uc5d0 \ud45c\uc2dc\ub418\uba70 \ub3d9\uc77c\ud558\uac8c \ud3b8\uc9d1\ud558\uace0 \ud559\uc2b5\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"i-2\">\uc9c0\uc2dd \uadf8\ub798\ud504 \ub0b4\ubcf4\ub0b4\uae30<\/span><\/h2>\n<p>\uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \ub0b4\ubcf4\ub0b4\ub824\uba74 \ub2e4\uc74c \ub2e8\uacc4\ub97c \ub530\ub974\uc2ed\uc2dc\uc624.<\/p>\n<ol>\n<li>\uc67c\ucabd \ucc3d\uc5d0\uc11c <strong>\ub300\ud654\ud615 \uc2a4\ud0ac -&gt;<\/strong>\u00a0<strong>\uc9c0\uc2dd \uadf8\ub798\ud504<\/strong>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\ub0b4\ubcf4\ub0b4\uae30<\/strong> \uc635\uc158\uc740 \uac01 \uc9c0\uc2dd \uadf8\ub798\ud504\uc5d0\uc11c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. <a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27652\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport.png\" alt=\"\" width=\"1339\" height=\"287\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport.png 1339w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport-300x64.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20210615121726\/KG_ImportExport-1024x219.png 1024w\" sizes=\"auto, (max-width: 1339px) 100vw, 1339px\" \/><\/a><\/li>\n<li>\uc120\ud638\ud558\ub294 \ud615\uc2dd\uc5d0 \ub530\ub77c <strong>JSON \ub0b4\ubcf4\ub0b4\uae30<\/strong> \ub610\ub294 <strong>CSV \ub0b4\ubcf4\ub0b4\uae30<\/strong>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li>\uc9c0\uc2dd \uadf8\ub798\ud504 \ud30c\uc77c\uc774 \ucef4\ud4e8\ud130\uc5d0 \ub2e4\uc6b4\ub85c\ub4dc\ub429\ub2c8\ub2e4.<\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i-3\">\uc9c0\uc2dd \uadf8\ub798\ud504 \uc0dd\uc131<\/span><\/h2>\n<p>\ud50c\ub7ab\ud3fc UI\uc5d0\uc11c \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \uc0dd\uc131\ud558\ub294 \ub300\uc2e0, \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\ub098 JSON \ud30c\uc77c\uacfc \uac19\uc774 \uc120\ud638\ud558\ub294 \ud3b8\uc9d1\uae30\uc5d0\uc11c \uc791\uc5c5\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ud50c\ub7ab\ud3fc\uc740 \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\ub098 JSON\uc5d0 \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \uc0dd\uc131\ud558\uace0 \uc774\ub97c \uc0ac\uc6a9\ud558\uc5ec \ubd07\uc73c\ub85c \uac00\uc838\uc62c \uc218 \uc788\ub294 \uc635\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4. \uac00\uc838\uc624\ub824\uba74 \ub2e4\uc74c \ub2e8\uacc4\ub97c \ub530\ub974\uc138\uc694.<\/p>\n<ol>\n<li><strong>\uc0d8\ud50c CSV \ub610\ub294 JSON \ud30c\uc77c<\/strong>\uc744 \ub2e4\uc6b4\ub85c\ub4dc\ud569\ub2c8\ub2e4. \ube44\uc5b4 \uc788\ub294 \uc9c0\uc2dd \uadf8\ub798\ud504\uc5d0\uc11c\ub3c4 \uc774\ub7ec\ud55c \uc0d8\ud50c \ud30c\uc77c\uc744 \ub2e4\uc6b4\ub85c\ub4dc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\uc9c8\ubb38, \uc751\ub2f5, \ub3d9\uc758\uc5b4 \ub4f1\uc5d0 \ud574\ub2f9\ud558\ub294 \ud589\uc744 \ucd94\uac00\ud558\uc5ec \ud30c\uc77c\uc744 \ud3b8\uc9d1\ud569\ub2c8\ub2e4<\/li>\n<li>\ud30c\uc77c\uc744 \ubd07\uc73c\ub85c \uac00\uc838\uc635\ub2c8\ub2e4.<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"CSV\">CSV \ud30c\uc77c\uc5d0\uc11c<\/span><\/h3>\n<p>\uadc0\ud558\ub294 \ubd07\uc5d0\uc11c \ub2e4\uc6b4\ub85c\ub4dc\ud560 \uc218 \uc788\ub294 \uc608\uc81c \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\ub97c \uc0ac\uc6a9\ud558\uc5ec \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \uc0dd\uc131\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\uc2dd \uadf8\ub798\ud504\uac00 \uc790\uc8fc \ubcc0\uacbd\ub420 \uac83\uc73c\ub85c \uc608\uc0c1\ub418\ub294 \uacbd\uc6b0 \uc560\ud50c\ub9ac\ucf00\uc774\uc158 UI\uc5d0 \ube44\ud574 \ub300\ub7c9 \uc5c5\ub370\uc774\ud2b8\ub97c \ub354 \uc27d\uac8c \uc218\ud589\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\uc5d0\uc11c \uc0dd\uc131\ud558\ub294 \uac83\uc774 \uc88b\uc2b5\ub2c8\ub2e4. \uc544\ub798 \uc9c0\uce68\uc5d0 \ub530\ub77c \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\uc5d0\uc11c \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \uc791\uc131\ud569\ub2c8\ub2e4.<\/p>\n<h4>\uc0d8\ud50c CSV \ud30c\uc77c \ub2e4\uc6b4\ub85c\ub4dc<\/h4>\n<ol>\n<li>\uc67c\ucabd \ucc3d\uc5d0\uc11c <strong>\ubd07 \uc791\uc5c5<\/strong>&gt; <strong>\uc9c0\uc2dd \uadf8\ub798\ud504<\/strong>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uac00\uc838\uc624\uae30<\/strong> \uc635\uc158\uc740 \uac01 \uc9c0\uc2dd \uadf8\ub798\ud504\uc5d0\uc11c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\uacc4\uc18d \uc9c4\ud589\ud558\ub824\uba74 \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c <b>\ubc31\uc5c5<\/b>\ud558\ub77c\ub294 \uba54\uc2dc\uc9c0\uac00 \ud45c\uc2dc\ub429\ub2c8\ub2e4. \ubc31\uc5c5\ud558\ub824\ub294 \ud30c\uc77c\uc758 CSV \ub610\ub294 JSON \ud615\uc2dd\uc744 \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/li>\n<li>\ubc31\uc5c5 \ud6c4 <b>\uc9c4\ud589<\/b>\uc744 \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li>\ud574\ub2f9 \ub300\ud654 \uc0c1\uc790\uc5d0\uc11c <b>\uc0d8\ud50c CSV<\/b>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4. CSV \ud30c\uc77c\uc774 \ub85c\uceec \ucef4\ud4e8\ud130\uc5d0 \ub2e4\uc6b4\ub85c\ub4dc\ub429\ub2c8\ub2e4. <a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/35\/KC-import2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21560\" src=\"\/wp-content\/uploads\/sites\/35\/KC-import2.png\" alt=\"\" width=\"550\" height=\"421\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20221201094138\/KC-import2.png 550w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20221201094138\/KC-import2-300x230.png 300w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/a><\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h4 id=\"csv_rel73\">Build the Knowledge Graph in a CSV<\/h4>\n<p>The format for the CSV file includes details regarding alternate answers, extended responses, and advanced responses.<\/p>\n<ul>\n<li>The following types of entries are supported:\n<ul>\n<li><strong>Faq<\/strong> &#8211; The leaf level nodes with questions and answers.<\/li>\n<li><strong>Node<\/strong> &#8211; For node\/tags, traits, preconditions, and output context.<\/li>\n<li><strong>Synonyms<\/strong><\/li>\n<li><strong>KG Params<\/strong><\/li>\n<li><strong>Traits<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>Each of the above categories needs to be preceded by the appropriate header.<\/li>\n<li>The header helps identify the new vs old versions of the JSON file by the platform.<\/li>\n<\/ul>\n<p>The following is the detailed information for each section and the content expected for each.<\/p>\n<p><strong>FAQ<\/strong><\/p>\n<p>This contains the actual questions and answers along with the alternate questions, answers, and extended answers.<\/p>\n<p><a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23041\" src=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON.png\" alt=\"\" width=\"1331\" height=\"167\" \/><\/a><\/p>\n<p>Following are the column-wise details that can be given:<\/p>\n<ul>\n<li>Faq &#8211; Mandatory entry in the header, must be left blank in the following rows.<\/li>\n<li>Que ID &#8211; The Question ID is auto-generated by the platform. This field uniquely identifies the FAQs and it should not be added or edited manually.\u00a0 Leave this field blank if you are adding a new FAQ. Do not alter the value of this field if you are updating an existing FAQ. Do not manually add any data in this field.<\/li>\n<li>Path &#8211; To which the FAQ belongs\n<ul>\n<li>Mandatory node names must be prefixed with ** and organizer nodes with !!<\/li>\n<\/ul>\n<\/li>\n<li>Primary Question &#8211; The actual question user might ask: When left blank, the entry in the <em>Answer<\/em> column is considered as the alternative answer to the previous primary question.<\/li>\n<li>Alternate Question &#8211; Optional: Alternate question to the primary question if there are multiple alternate questions, they must be given in multiple rows.<\/li>\n<li>Tags &#8211; For each question or alternate question.<\/li>\n<li>Answer &#8211; Answer to the question serves as an alternate answer when the primary question field is left blank. Answer format can be:\n<ul>\n<li>Plain text<\/li>\n<li>Script with SYS_SCRIPT prefix i.e. <code>SYS_SCRIPT &lt;answer in javascript format&gt;<\/code><\/li>\n<li>Channel-specific formatted response when prefixed with SYS_CHANNEL_&lt;channel-name&gt;, the answer can be simple or in script format:\n<ul>\n<li><code>SYS_CHANNEL_&lt;channel-name&gt; SYS_TEXT &lt;answer&gt;<\/code><\/li>\n<li><code>SYS_CHANNEL_&lt;channel-name&gt; SYS_SCRIPT &lt;answer in javascript format&gt;<\/code><\/li>\n<\/ul>\n<\/li>\n<li>Trigger a dialog then prefix with SYS_INTENT i.e. <code>SYS_INTENT &lt;dialog ref id&gt;<\/code><\/li>\n<\/ul>\n<\/li>\n<li>Extended Answer-1: Optional to be used in case the response is lengthy.<\/li>\n<li>Extended Answer-2: Optional to be used in case the response is lengthy.<\/li>\n<li>ReferenceId &#8211; reference to any external content used as a source for this FAQ<\/li>\n<li>Display Name &#8211; The name that would be used for presenting the FAQ to the end-users in case of ambiguity.<\/li>\n<\/ul>\n<p><strong>Nodes<\/strong><\/p>\n<p>This section includes settings for both nodes and tags.<\/p>\n<p><a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON-node.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23042\" src=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON-node.png\" alt=\"\" width=\"1057\" height=\"62\" \/><\/a><\/p>\n<ul>\n<li>Node &#8211; Mandatory entry in the header must be blank in the following rows.<\/li>\n<li>Que ID &#8211; The Question ID is auto-generated by the platform. This field uniquely identifies the FAQs and it should not be added or edited manually.\u00a0 Leave this field blank if you are adding a new FAQ. Do not alter the value of this field if you are updating an existing FAQ. Do not manually add any data in this field.<\/li>\n<li>Nodepath &#8211; Path for reaching the node\/tag.<\/li>\n<li>Tag &#8211; Mandatory for tag settings, leave blank for node.<\/li>\n<li>Precondition &#8211; For qualifying this node\/tag.<\/li>\n<li>outputcontext &#8211; Context to be populated by this node\/tag.<\/li>\n<li>Traits &#8211; for this node\/tag.<\/li>\n<\/ul>\n<p><strong>Synonyms<\/strong><\/p>\n<p>Use this section to enter the synonyms as key-value pairs.<\/p>\n<p><a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON-synonym.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23043\" src=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON-synonym.png\" alt=\"\" width=\"555\" height=\"52\" \/><\/a><\/p>\n<ul>\n<li>Synonyms &#8211; Mandatory entry in the header, must be blank in the following rows.<\/li>\n<li>Phrase &#8211; for which the synonym needs to be entered.<\/li>\n<li>Synonyms &#8211; Comma-separated values.<\/li>\n<\/ul>\n<p>Use of bot synonyms in KG term identification can be enabled using the following:<\/p>\n<ul>\n<li>confidenceConfigs &#8211; Mandatory entry in the header, must be blank in the following rows.<\/li>\n<li>parameter &#8211; <em>useBotSynonyms<\/em> in this case<\/li>\n<li>value &#8211; true or false<\/li>\n<\/ul>\n<p><strong>KG Params<\/strong><\/p>\n<p><a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON-params.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23044\" src=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON-params.png\" alt=\"\" width=\"553\" height=\"31\" \/><\/a><\/p>\n<ul>\n<li>KG Params &#8211; mandatory entry in the header, must be blank in the following rows.<\/li>\n<li>lang &#8211; Bot language code. For example, en for English.<\/li>\n<li>stopwords &#8211; Comma-separated values.<\/li>\n<\/ul>\n<p><strong>Traits<\/strong><\/p>\n<p>Trait related information can be specified as follows:<\/p>\n<p><a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON-trait.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-23045\" src=\"\/wp-content\/uploads\/sites\/35\/FAQ-JSON-trait.png\" alt=\"\" width=\"1227\" height=\"207\" \/><\/a><\/p>\n<ul>\n<li>Traits &#8211; Mandatory entry in the header, must be blank in the following rows.<\/li>\n<li>lang &#8211; Bot language code. For example, en for English.<\/li>\n<li>GroupName &#8211; Trait group name.<\/li>\n<li>matchStrategy &#8211; Pattern or probability (for ML-based).<\/li>\n<li>scoreThreshold &#8211; Threshold value (between 0 and 1) when the matchStrategy above is set to ML-based.<\/li>\n<li>TraitName &#8211; The name of the trait.<\/li>\n<li>Training data &#8211; Utterances for the trait.<\/li>\n<\/ul>\n<p>For Taxonomy Based KG, the following fields can be included if there are one or more faqs linked to another faq in the KG. :<\/p>\n<ul>\n<li>faqLinkedTo &#8211; The faqLinkedto field identifies the source FAQ to which another FAQ is linked to. The faqLinkedTo field must contain a single, valid &#8216;Que ID&#8217; of the source FAQ. &#8216;Que Id&#8217; should be a valid identity generated by the platform. Do not give a reference to an FAQ that is already linked to another FAQ..<\/li>\n<li>faqLinkedBy &#8211; The faqLinkedBy field contains the list of &#8216;Que Ids&#8217; of the FAQs that are linked to a particular FAQ. &#8216;Que Id&#8217; should be a valid identity generated by the platform.<\/li>\n<li>isSoftDeleted &#8211; The isSoftDeleted field is used to identify the FAQs that are deleted but it has one or more FAQs linked to it.<\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"JSON\">JSON \ud30c\uc77c<\/span><\/h3>\n<p>Kore.ai\ub97c \uc0ac\uc6a9\ud558\uba74 \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c JSON\uc73c\ub85c \uc0dd\uc131\ud558\uace0 \uc5c5\ub85c\ub4dc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubd07\uc5d0\uc11c \uc0d8\ud50c JSON\uc744 \ub2e4\uc6b4\ub85c\ub4dc\ud558\uc5ec \uad6c\uc870\ub97c \uc774\ud574\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc544\ub798 \uc9c0\uce68\uc5d0 \ub530\ub77c JSON\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \uc791\uc131\ud569\ub2c8\ub2e4.<\/p>\n<h4>JSON \uc0d8\ud50c \ub2e4\uc6b4\ub85c\ub4dc<\/h4>\n<ol>\n<li>\uc67c\ucabd \ucc3d\uc5d0\uc11c <strong>\ub300\ud654\ud615 \uc2a4\ud0ac &#8211;<\/strong>&gt; <strong>\uc9c0\uc2dd \uadf8\ub798\ud504<\/strong>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li><strong>\uac00\uc838\uc624\uae30<\/strong> \uc635\uc158\uc740 \uac01 \uc9c0\uc2dd \uadf8\ub798\ud504\uc5d0\uc11c \ucc3e\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\uacc4\uc18d \uc9c4\ud589\ud558\ub824\uba74 \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c <b>\ubc31\uc5c5<\/b>\ud558\ub77c\ub294 \uba54\uc2dc\uc9c0\uac00 \ud45c\uc2dc\ub429\ub2c8\ub2e4. \ubc31\uc5c5\ud558\ub824\ub294 \ud30c\uc77c\uc758 CSV \ub610\ub294 JSON \ud615\uc2dd\uc744 \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/li>\n<li>\ubc31\uc5c5 \ud6c4 <b>\uc9c4\ud589<\/b>\uc744 \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/li>\n<li>\ud574\ub2f9 \ub300\ud654 \uc0c1\uc790\uc5d0\uc11c <b>\uc0d8\ud50c JSON<\/b>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4. JSON \ud30c\uc77c\uc774 \ub85c\uceec \ucef4\ud4e8\ud130\uc5d0 \ub2e4\uc6b4\ub85c\ub4dc\ub429\ub2c8\ub2e4. <a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/35\/KC-import2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-21560\" src=\"\/wp-content\/uploads\/sites\/35\/KC-import2.png\" alt=\"\" width=\"550\" height=\"421\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20221201094138\/KC-import2.png 550w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20221201094138\/KC-import2-300x230.png 300w\" sizes=\"auto, (max-width: 550px) 100vw, 550px\" \/><\/a><\/li>\n<\/ol>\n<h4>JSON \ucc38\uc870<\/h4>\n<p><a ref=\"magnificPopup\" href=\"\/wp-content\/uploads\/sites\/35\/FAQ-Json.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12167 size-full\" src=\"\/wp-content\/uploads\/sites\/35\/FAQ-Json.jpg\" alt=\"\" width=\"1031\" height=\"864\" \/><\/a><\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong>\uc18d\uc131 \uc774\ub984<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>\uc720\ud615<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>\uc124\uba85<\/strong><\/td>\n<\/tr>\n<tr>\n<td>FAQ<\/td>\n<td>\ubc30\uc5f4<\/td>\n<td>\ub2e4\uc74c\uacfc \uac19\uc774 \uad6c\uc131\ub429\ub2c8\ub2e4.<\/p>\n<ul>\n<li>\uc9c8\ubb38<\/li>\n<li>\ub2f5\ubcc0<\/li>\n<li>\uacbd\ub85c\uc758 \uccab \ubc88\uc9f8 \uc218\uc900 \ub178\ub4dc\uae4c\uc9c0\uc758 \ub9ac\ud504\uc640 \uc0c1\uc704 \uc6a9\uc5b4<\/li>\n<li>\ub300\uccb4 \uc9c8\ubb38<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\uc9c8\ubb38<\/td>\n<td>\ubb38\uc790\uc5f4<\/td>\n<td>\uae30\ubcf8 \uc9c8\ubb38\uc740 FAQ \ubc30\uc5f4\uc5d0 \ud3ec\ud568\ub418\uc5b4 \uc788\uc74c.<\/td>\n<\/tr>\n<tr>\n<td>\ub2f5\ubcc0<\/td>\n<td>\ubb38\uc790\uc5f4<\/td>\n<td>\ubd07 \uc751\ub2f5\uc740 FAQ \ubc30\uc5f4\uc5d0 \ud3ec\ud568\ub418\uc5b4 \uc788\uc74c.<\/td>\n<\/tr>\n<tr>\n<td>\uc6a9\uc5b4<\/td>\n<td>\ubc30\uc5f4<\/td>\n<td>\uc9c8\ubb38\uc774 \ucd94\uac00\ub41c \ub9ac\ud504 \ub178\ub4dc\uc640 \uccab \ubc88\uc9f8 \uc218\uc900 \ub178\ub4dc\uae4c\uc9c0\uc758 \ubd80\ubaa8 \ub178\ub4dc\uac00 \ud3ec\ud568\ub429\ub2c8\ub2e4.<\/td>\n<\/tr>\n<tr>\n<td>refId<\/td>\n<td>\ubb38\uc790\uc5f4<\/td>\n<td>\uc774 FAQ\uc758 \uc6d0\ubcf8\uc73c\ub85c \uc0ac\uc6a9\ub418\ub294 \uc678\ubd80 \ucf58\ud150\uce20\uc758 \uc120\ud0dd\uc801 \ucc38\uc870<\/td>\n<\/tr>\n<tr>\n<td>\ub300\uccb4 \uc9c8\ubb38<\/td>\n<td>\ubc30\uc5f4<\/td>\n<td>\ub300\uccb4 \uc9c8\ubb38\uacfc \uc6a9\uc5b4\ub85c \uad6c\uc131\ub429\ub2c8\ub2e4. \ub9ac\ud504\uc5d0\uc11c \uccab \ubc88\uc9f8 \uc218\uc900 \ub178\ub4dc\uae4c\uc9c0\uc758 \uc6a9\uc5b4\ub97c \ud3ec\ud568\ud569\ub2c8\ub2e4.<\/td>\n<\/tr>\n<tr>\n<td>\ub3d9\uc758\uc5b4<\/td>\n<td>\uac1c\uccb4<\/td>\n<td>\uc6a9\uc5b4 \ubc0f \ud574\ub2f9 \ub3d9\uc758\uc5b4\uc758 \ubc30\uc5f4\ub85c \uad6c\uc131\ub429\ub2c8\ub2e4.<\/td>\n<\/tr>\n<tr>\n<td>Unmappedpath<\/td>\n<td>\ubc30\uc5f4<\/td>\n<td>\uc9c8\ubb38\uc774 \uc5c6\ub294 \ub178\ub4dc \ubc30\uc5f4\uacfc \uccab \ubc88\uc9f8 \uc218\uc900 \ub178\ub4dc\uae4c\uc9c0\uc758 \ubaa8\ub4e0 \uc0c1\uc704 \ubd80\ubaa8 \ub178\ub4dc\ub85c \uad6c\uc131\ub429\ub2c8\ub2e4.<\/td>\n<\/tr>\n<tr>\n<td>\ud2b9\uc131<\/td>\n<td>\uac1c\uccb4<\/td>\n<td>\ud2b9\uc131 \uc774\ub984\uc744 \ud0a4\ub85c \uad6c\uc131\ud558\uace0 \ubc1c\ud654 \ubc30\uc5f4\uc744 \uac12\uc73c\ub85c \uad6c\uc131\ud569\ub2c8\ub2e4.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\ubd84\ub958\ubc95 \uae30\ubc18 KG\uc758 \uacbd\uc6b0 KG\uc758 \ub2e4\ub978 FAQ\uc5d0 \uc5f0\uacb0\ub41c FAQ\uac00 \ud558\ub098 \uc774\uc0c1 \uc788\ub294 \uacbd\uc6b0 \ub2e4\uc74c \ud544\ub4dc\ub97c \ud3ec\ud568\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. :<\/p>\n<ul>\n<li>faqLinkedTo &#8211; \uc6d0\ubcf8 FAQ\ub97c \uc2dd\ubcc4\ud569\ub2c8\ub2e4.<\/li>\n<li>faqLinkedBy &#8211; \uc5f0\uacb0\ub41c FAQ\ub97c \uc2dd\ubcc4\ud569\ub2c8\ub2e4.<\/li>\n<li>isSoftDeleted &#8211; FAQ\ub97c \uc2dd\ubcc4\ud558\uae30 \uc704\ud574 \uc0ad\uc81c\ub418\uc5c8\uc9c0\ub9cc \uc77c\ubd80 \uc5f0\uacb0\ub41c FAQ\uac00 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>[vc_raw_html]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[\/vc_raw_html]<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"\uc9c0\uc2dd \uadf8\ub798\ud504\ub294 CSV \ub610\ub294 JSON \ud30c\uc77c\ub85c \uc791\uc131\ud574 \ubd07\uc5d0 \uc5c5\ub85c\ub4dc\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub9c8\ucc2c\uac00\uc9c0\ub85c \uae30\uc874 \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c CSV \ub610\ub294 JSON\uc73c\ub85c \ub0b4\ubcf4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc9c0\uc2dd \uadf8\ub798\ud504\ub97c \ub0b4\ubcf4\ub0b4\uba74 \uc2a4\ud504\ub808\ub4dc\uc2dc\ud2b8\uc5d0\uc11c \ud3b8\uc9d1\ud558\uac70\ub098 \ub2e4\ub978 \ubd07\uc73c\ub85c \uac00\uc838\uc62c \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ucd5c\ub300 20k\uc758 \ub178\ub4dc\uc5d0 \ubd84\uc0b0\ub41c \ucd5c\ub300 50k\uac1c\uc5d0 \ub2ec\ud558\ub294 FAQ\uc758 \ud50c\ub7ab\ud3fc \uc81c\ud55c\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uc218\ub97c \ucd08\uacfc\ud558\ub294 \ud30c\uc77c \uac00\uc838\uc624\uae30\ub294 \uac70\ubd80\ub429\ub2c8\ub2e4. \uc9c0\uc2dd \uadf8\ub798\ud504 \uac00\uc838\uc624\uae30 KG\ub97c \uac00\uc838\uc624\uae30 \uc6d0\ud558\ub294\ubd07\uc744 \uc5f4\uace0...","protected":false},"author":22,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[],"class_list":["post-41794","post","type-post","status-publish","format-standard","hentry","category-knowledge-task"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/41794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=41794"}],"version-history":[{"count":1,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/41794\/revisions"}],"predecessor-version":[{"id":41798,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/41794\/revisions\/41798"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=41794"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=41794"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=41794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}