{"id":40789,"date":"2022-04-15T05:41:29","date_gmt":"2022-04-15T04:41:29","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=40789"},"modified":"2022-04-15T05:42:03","modified_gmt":"2022-04-15T04:42:03","slug":"voice-call-properties","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/voice-call-properties\/?lang=ko","title":{"rendered":"\uc74c\uc131 \ud1b5\ud654 \uc18d\uc131"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>\uac00\uc0c1 \ube44\uc11c\uc640 \uc74c\uc131 \uc0c1\ud638 \uc791\uc6a9\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc989, \uc0ac\uc6a9\uc790\ub294 \uac00\uc0c1 \ube44\uc11c\uc640 \ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \uc704\ud574 <a href=\"https:\/\/multisite.korebots.com\/uncategorised-ko-2\/ivr-integration\/?lang=ko\" target=\"_blank\" rel=\"noopener noreferrer\">IVR<\/a>, <a href=\"https:\/\/multisite.korebots.com\/uncategorised-ko-2\/adding-the-twilio-voice-channel\/?lang=ko\" target=\"_blank\" rel=\"noopener noreferrer\">Twilio<\/a>, <a href=\"https:\/\/multisite.korebots.com\/uncategorised-ko-2\/adding-the-ivr-audiocodes-channel\/?lang=ko\" target=\"_blank\" rel=\"noopener noreferrer\">IVR-AudioCodes<\/a> \ub4f1\uacfc \uac19\uc740 \uc74c\uc131 \ucc44\ub110 \uc911 \ud558\ub098\ub97c \uc0ac\uc6a9\ud568\uc73c\ub85c \uc124\uc815\ud558\uace0 \ud574\ub2f9 \ucc44\ub110\uc5d0 \ubd07\uc744 \uac8c\uc2dc\ud574\uc57c \ud569\ub2c8\ub2e4. \uc704\uc5d0\uc11c \uc5b8\uae09\ud55c \ucc44\ub110\uc5d0\uc11c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uac04\uc18c\ud654\ud558\ub3c4\ub85d \uc124\uc815\ud560 \uc218 \uc788\ub294 \uba87 \uac00\uc9c0 \uc74c\uc131 \uc18d\uc131\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc124\uc815\uc740 \uc5ec\ub7ec \uc218\uc900\uc5d0\uc11c \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<ul>\n<li>\ubd07 \uc218\uc900 &#8211; \ucc44\ub110 \ud65c\uc131\ud654 \uc2dc\uc810;<\/li>\n<li>\uad6c\uc131 \uc694\uc18c \uc218\uc900 &#8211; \ubd07 \uc218\uc900\uc5d0\uc11c \uc74c\uc131 \uc18d\uc131\uc744 \uc0ac\uc6a9\ud568\uc73c\ub85c \uc124\uc815\ud55c \ud6c4 \ub2e4\uc74c\uacfc \uac19\uc740 \ub2e4\uc591\ud55c \uad6c\uc131 \uc694\uc18c\uc758 \ub3d9\uc791\uc744 \uc815\uc758\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.\n<ul>\n<li>\uc5d4\ud2f0\ud2f0 \ub178\ub4dc<\/li>\n<li>\uba54\uc2dc\uc9c0 \ub178\ub4dc<\/li>\n<li>\ud655\uc778 \ub178\ub4dc<\/li>\n<li>\ud45c\uc900 \uc751\ub2f5<\/li>\n<li>\ud658\uc601 \uba54\uc2dc\uc9c0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\uc774 \ubb38\uc11c\uc5d0\uc11c\ub294 \uc74c\uc131 \ud1b5\ud654 \uc18d\uc131 \ubc0f \ub2e4\uc591\ud55c \ucc44\ub110\uc5d0\uc11c \uc774\ub7ec\ud55c \uc18d\uc131\uc774 \uc5b4\ub5bb\uac8c \ub2e4\ub978\uc9c0\ub97c \uc124\uba85\ud569\ub2c8\ub2e4.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i\">\ucc44\ub110 \uc124\uc815<\/span><\/h2>\n<table>\n<thead>\n<tr>\n<th>\ud544\ub4dc<\/th>\n<th>\uc124\uba85<\/th>\n<th>\ucc44\ub110\uc5d0 \uc801\uc6a9 \uac00\ub2a5<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>IVR \ub370\uc774\ud130 \ucd94\ucd9c \ud0a4<\/td>\n<td>\uc5d4\ud2f0\ud2f0 \ub178\ub4dc \ubc0f \ud655\uc778 \ub178\ub4dc\uc5d0 \ub300\ud574 \ucc44\uc6cc\uc9c4 \ub370\uc774\ud130\ub97c \ucd94\ucd9c\ud558\ub294 \uad6c\ubb38\uc744 \uc9c0\uc815\ud569\ub2c8\ub2e4. \ucc44\ub110 \uc218\uc900 \uc124\uc815\uc744 \ubb34\uc2dc\ud558\uace0 \ucd94\ucd9c \uaddc\uce59\uc744 \uc815\uc758\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uae30\ub2a5\uc740 \uc785\ub825 \uc720\ud615\uc5d0 \ub530\ub77c \ub2e4\ub978 \ud615\uc2dd\uc73c\ub85c \uc804\uc0ac \uacb0\uacfc\ub97c \uc81c\uacf5\ud558\ub294 ASR \uc5d4\uc9c4\uc5d0\uc11c \ud2b9\ud788 \uc720\uc6a9\ud569\ub2c8\ub2e4. \uc608: VXML\uc740 \ud558\ub098\uc758 \ud0a4\uc5d0 \uc788\ub294 \uc2e0\uc6a9 \uce74\ub4dc\uc758 \ub2e8\uc5b4 \ud615\uc2dd\uacfc \ub2e4\ub978 \ud0a4\uc758 \uc22b\uc790 \ud615\uc2dd\uc744 \ud3ec\ud568\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/td>\n<td>IVR<\/td>\n<\/tr>\n<tr>\n<td>\ub300\ud654 \uc885\ub8cc \ub3d9\uc791(\ubc84\uc804 7.1 \uc774\ud6c4)<\/td>\n<td>\uc774 \uc18d\uc131\uc740 \ub300\ud654\uac00 \uc885\ub8cc\ub420 \ub54c \ubd07 \ub3d9\uc791\uc744 \uc815\uc758\ud558\ub294 \ub370 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc635\uc158\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n<ul>\n<li>\ub300\ud654 \uc885\ub8cc \ub3d9\uc791\uc744 \ud2b8\ub9ac\uac70\ud558\uace0 \uc2dc\uc791\ud560 \uc791\uc5c5, \uc2a4\ud06c\ub9bd\ud2b8 \ub610\ub294 \uba54\uc2dc\uc9c0\ub97c \uc124\uc815\ud569\ub2c8\ub2e4. <a href=\"https:\/\/multisite.korebots.com\/uncategorised-ko-2\/event-based-bot-actions\/?lang=ko#End_of_Conversation\" target=\"_blank\" rel=\"noopener noreferrer\">\uc790\uc138\ud55c \ub0b4\uc6a9\uc740 \uc5ec\uae30\ub97c \ucc38\uc870\ud558\uc138\uc694<\/a>.<\/li>\n<li>\ud1b5\ud654\ub97c \uc885\ub8cc\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<\/td>\n<td>IVR, Twilio, IVR-AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\ud1b5\ud654 \uc885\ub8cc \ucc98\ub9ac\uae30<\/td>\n<td>\ud638\ucd9c\uc774 \uc624\ub958\ub85c \uc885\ub8cc\ub420 \ub54c \ud638\ucd9c \uc885\ub8cc \ucc98\ub9ac\uae30\ub85c \uc0ac\uc6a9\ud558\ub824\ub294 \ub300\ud654 \uc791\uc5c5\uc758 \uc774\ub984\uc744 \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/td>\n<td>IVR, Twilio, IVR-AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\ud1b5\ud654 \uc81c\uc5b4 \ub9e4\uac1c \ubcc0\uc218<\/td>\n<td><b>\ub9e4\uac1c \ubcc0\uc218 \ucd94\uac00<\/b>\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4. \ud638\ucd9c \ub3d9\uc791\uc744 \uc815\uc758\ud558\ub294 \ub370 \uc0ac\uc6a9\ud560 \uc18d\uc131 \uc774\ub984\uacfc \uac12\uc744 \uc785\ub825\ud569\ub2c8\ub2e4.<\/p>\n<div class=\"alert alert-info\"><b>\ucc38\uace0<\/b>: IVR \uc2dc\uc2a4\ud15c\uc758 \ubaa8\ub4e0 \ud638\ucd9c \ud750\ub984\uacfc AudioCodes \ucc44\ub110\uc758 \uc138\uc158 \ub9e4\uac1c \ubcc0\uc218\uc5d0 \ub300\ud574 VXML \ud30c\uc77c\uc5d0 \uc788\ub294 \uc774\ub7ec\ud55c \uc18d\uc131\uacfc \uac12\uc744 \uc0ac\uc6a9\ud574\uc57c \ud569\ub2c8\ub2e4.<\/div>\n<\/td>\n<td>IVR, IVR-AudioCodes<\/td>\n<\/tr>\n<tr>\n<td colspan=\"3\">ASR \uc2e0\ub8b0\ub3c4 \uc784\uacc4\uac12<\/td>\n<\/tr>\n<tr>\n<td>\uc784\uacc4\uac12 \ud0a4<\/td>\n<td>\uc774\uac83\uc740 ASR \uc2e0\ub8b0\ub3c4 \uc218\uc900\uc774 \uc800\uc7a5\ub418\ub294 \ubcc0\uc218\uc785\ub2c8\ub2e4. \uc774 \ud544\ub4dc\ub294 \ubbf8\ub9ac \ucc44\uc6cc\uc838 \uc788\uc2b5\ub2c8\ub2e4. VXML\uc758 \ub0b4\ubd80 \uc6d0\ub9ac\ub97c \ubaa8\ub974\ub294 \uacbd\uc6b0 \ubcc0\uacbd\ud558\uc9c0 \ub9c8\uc138\uc694.<\/td>\n<td>IVR<\/td>\n<\/tr>\n<tr>\n<td>ASR \uc784\uacc4\uac12 \uc2e0\ub8b0\ub3c4 \uc815\uc758<\/td>\n<td>IVR \uc2dc\uc2a4\ud15c\uc774 \uc81c\uc5b4\uad8c\uc744 \ubd07\uc5d0\uac8c \ub118\uaca8\uc8fc\ub294 \uc2dc\uae30\ub97c \uc815\uc758\ud558\ub294 0~1.0 \uc0ac\uc774\uc758 \ubc94\uc704\uc785\ub2c8\ub2e4.<\/td>\n<td>IVR<\/td>\n<\/tr>\n<tr>\n<td>\ud0c0\uc784\uc544\uc6c3 \ud504\ub86c\ud504\ud2b8<\/td>\n<td>\uc0ac\uc6a9\uc790\uac00 \ud0c0\uc784\uc544\uc6c3 \uae30\uac04 \ub0b4\uc5d0 \uc785\ub825\uc744 \uc81c\uacf5\ud558\uc9c0 \uc54a\uc744 \ub54c \ud45c\uc2dc\ud560 \uae30\ubcf8 \ud504\ub86c\ud504\ud2b8 \ud14d\uc2a4\ud2b8\ub97c \uc785\ub825\ud569\ub2c8\ub2e4. \ub178\ub4dc\uc5d0 \ud0c0\uc784\uc544\uc6c3 \ud504\ub86c\ud504\ud2b8\ub97c \uc9c0\uc815\ud558\uc9c0 \uc54a\uc73c\uba74 \uc774 \ud504\ub86c\ud504\ud2b8\uac00 \ub300\uc2e0 \ud45c\uc2dc\ub429\ub2c8\ub2e4.<\/td>\n<td>IVR, Twilio, IVR-AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\ubb38\ubc95<\/td>\n<td>\uc0ac\uc6a9\uc790\uc758 \ubc1c\ud654\ub97c \uac10\uc9c0\ud558\ub294 \ub370 \uc0ac\uc6a9\ud574\uc57c \ud558\ub294 \ubb38\ubc95\uc744 \uc815\uc758\ud569\ub2c8\ub2e4<\/p>\n<ul>\n<li>\uc785\ub825 \uc720\ud615\uc740 \uc74c\uc131 \ub610\ub294 DTMF\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4<\/li>\n<li>\ubb38\ubc95 \ucd9c\ucc98\ub294 \uc0ac\uc6a9\uc790 \uc815\uc758 \ub610\ub294 \ub9c1\ud06c\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4\n<ul>\n<li>\uc0ac\uc6a9\uc790 \uc815\uc758\uc778 \uacbd\uc6b0 \ud14d\uc2a4\ud2b8 \uc0c1\uc790\uc5d0 VXML \ubb38\ubc95\uc744 \uc791\uc131\ud569\ub2c8\ub2e4.<\/li>\n<li>\ub9c1\ud06c\uc778 \uacbd\uc6b0 \ubb38\ubc95\uc758 URL\uc744 \uc785\ub825\ud569\ub2c8\ub2e4. \uc774\uc0c1\uc801\uc73c\ub85c\ub294 \uc2e4\ud589 \uc911 \ud638\ucd9c\uc744 \uc2e4\ud589\ud558\ub294 \ub3d9\uc548 \ub9ac\uc18c\uc2a4\uc5d0 \uc811\uadfc\ud560 \uc218 \uc788\ub3c4\ub85d URL\uc774 IVR \uc2dc\uc2a4\ud15c\uc5d0 \uc811\uadfc\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"#Configuring_Grammar\">\ubb38\ubc95 \uad6c\ubb38\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \uc124\uc815\uc740 \uc544\ub798\ub97c \ucc38\uc870\ud558\uc138\uc694<\/a>. <b>\ucc38\uace0<\/b>: \uc804\uc0ac \uc5d4\uc9c4\uc758 \uc18c\uc2a4 \uc9c0\uc815\uacfc \ud568\uaed8 <b>\uc804\uc0ac \ud65c\uc131\ud654<\/b> \uc635\uc158\uc774 \ubd07\uc5d0\uc11c \uc0ac\uc6a9\ud568\uc73c\ub85c \uc124\uc815\ub41c \uacbd\uc6b0 \ubb38\ubc95 \uc815\uc758\ub294 \ud544\uc218\uac00 \uc544\ub2d9\ub2c8\ub2e4.<\/td>\n<td>IVR<\/td>\n<\/tr>\n<tr>\n<td>\uc77c\uce58 \ud504\ub86c\ud504\ud2b8 \uc5c6\uc74c<\/td>\n<td>\uc815\uc758\ub41c \ubb38\ubc95\uc5d0 \uc0ac\uc6a9\uc790 \uc785\ub825\uc774 \uc5c6\uc744 \ub54c \ud45c\uc2dc\ud560 \uae30\ubcf8 \ud504\ub86c\ud504\ud2b8 \ud14d\uc2a4\ud2b8\ub97c \uc785\ub825\ud569\ub2c8\ub2e4. \ub178\ub4dc\uc5d0 <em>\uc77c\uce58 \ud504\ub86c\ud504\ud2b8 \uc5c6\uc74c<\/em>\uc744 \uc9c0\uc815\ud558\uc9c0 \uc54a\uc73c\uba74 \uc774 \ud504\ub86c\ud504\ud2b8\uac00 \ub300\uc2e0 \ud45c\uc2dc\ub429\ub2c8\ub2e4.<\/td>\n<td>IVR<\/td>\n<\/tr>\n<tr>\n<td>\uae09\uc2b5<\/td>\n<td>\ud504\ub86c\ud504\ud2b8\uac00 \uc9c4\ud589 \uc911\uc778 \ub3d9\uc548 \uc0ac\uc6a9\uc790 \uc785\ub825\uc744 \ud5c8\uc6a9\ud560\uc9c0 \uc5ec\ubd80\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4. \uc544\ub2c8\uc694\ub97c \uc120\ud0dd\ud55c \uacbd\uc6b0 IVR\uc774 \ud504\ub86c\ud504\ud2b8\ub97c \uc644\ub8cc\ud560 \ub54c\uae4c\uc9c0 \uc0ac\uc6a9\uc790\uac00 \uc785\ub825\uc744 \uc81c\uacf5\ud560 \uc218 \uc5c6\uc2b5\ub2c8\ub2e4.<\/td>\n<td>IVR, Twilio, IVR-AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\ud0c0\uc784\uc544\uc6c3<\/td>\n<td>\ub4dc\ub86d\ub2e4\uc6b4 \ubaa9\ub85d\uc5d0\uc11c \uc0ac\uc6a9\uc790 \uc785\ub825\uc744 \uc218\uc2e0\ud560 \ucd5c\ub300 \ub300\uae30 \uc2dc\uac04\uc744 1\ucd08\uc5d0\uc11c \ucd5c\ub300 60\ucd08\uae4c\uc9c0 \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/td>\n<td>IVR, Twilio, IVR-AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\uc7ac\uc2dc\ub3c4 \ud69f\uc218<\/td>\n<td>\ud5c8\uc6a9\ud560 \ucd5c\ub300 \uc7ac\uc2dc\ub3c4 \ud69f\uc218\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4. \uc7ac\uc2dc\ub3c4 \ud69f\uc218\ub294 1\ud68c\uc5d0\uc11c \ucd5c\ub300 10\ud68c\uae4c\uc9c0 \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/td>\n<td>IVR, Twilio, IVR-AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\ub85c\uadf8<\/td>\n<td>\ub300\ud654 \ub85c\uadf8\ub97c IVR \uc2dc\uc2a4\ud15c\uc73c\ub85c \ubcf4\ub0b4\ub824\uba74 <b>\uc608<\/b>\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/td>\n<td>IVR<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2><span class=\"ez-toc-section\" id=\"i-2\">\ub300\ud654 \ub178\ub4dc \uc124\uc815<\/span><\/h2>\n<p>\ub178\ub4dc\uc758 \uc74c\uc131 \ud638\ucd9c \uc18d\uc131 \ud328\ub110\uc5d0\uc11c \ub178\ub4dc\ubcc4 \ud504\ub86c\ud504\ud2b8 \ubc0f \ubb38\ubc95, \ud0c0\uc784\uc544\uc6c3\uacfc \uc7ac\uc2dc\ub3c4\uc640 \uac19\uc740 \ud638\ucd9c \ud750\ub984 \ub3d9\uc791\uc5d0 \ub300\ud55c \ub9e4\uac1c \ubcc0\uc218\ub97c \uc785\ub825\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc74c\uc131 \ud1b5\ud654 \uc18d\uc131\uc740 \ub2e4\uc74c \ub178\ub4dc\uc640 \uba54\uc2dc\uc9c0 \uc720\ud615\uc5d0\ub9cc \uc801\uc6a9\ub429\ub2c8\ub2e4.<\/p>\n<ul>\n<li>\uc5d4\ud2f0\ud2f0 \ub178\ub4dc<\/li>\n<li>\uba54\uc2dc\uc9c0 \ub178\ub4dc<\/li>\n<li>\ud655\uc778 \ub178\ub4dc<\/li>\n<li>\ud45c\uc900 \uc751\ub2f5<\/li>\n<li>\ud658\uc601 \uba54\uc2dc\uc9c0<\/li>\n<\/ul>\n<div class=\"alert alert-info\"><b>\ucc38\uace0<\/b>: \uc77c\ubd80 \uc608\uc678\ub97c \uc81c\uc678\ud558\uace0 \ub300\ubd80\ubd84\uc758 \uc124\uc815\uc740 \ubaa8\ub4e0 \ubaa8\ub4dc\uc5d0\uc11c \ub3d9\uc77c\ud569\ub2c8\ub2e4.<\/div>\n<div><\/div>\n<p><strong>\uc74c\uc131 \ud638\ucd9c \uc124\uc815 \ud544\ub4dc \ucc38\uc870<\/strong> \ub2e4\uc74c \uc139\uc158\uc5d0\uc11c\ub294 \uc124\uba85, \ub178\ub4dc \uc801\uc6a9 \uac00\ub2a5\uc131, \uae30\ubcf8\uac12 \ubc0f \uae30\ud0c0 \uc8fc\uc694 \uc815\ubcf4\ub97c \ud3ec\ud568\ud558\uc5ec \uac01 IVR \uc124\uc815\uc744 \uc790\uc138\ud788 \uc124\uba85\ud569\ub2c8\ub2e4. <strong>\ud504\ub86c\ud504\ud2b8\uc5d0 \ub300\ud55c \ucc38\uace0:&nbsp;<\/strong><\/p>\n<ul>\n<li>\ub2e4\uc74c \ud615\uc2dd \uc911 \ud558\ub098\ub85c \ud504\ub86c\ud504\ud2b8\ub97c \uc785\ub825\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc77c\ubc18 \ud14d\uc2a4\ud2b8, \uc2a4\ud06c\ub9bd\ud2b8, \uc74c\uc131 \ud30c\uc77c\uc758 \ud30c\uc77c \uc704\uce58. JavaScript\ub97c \uc815\uc758\ud558\uac70\ub098 \uc74c\uc131 \ud30c\uc77c\uc744 \ucca8\ubd80\ud558\ub824\uba74 \ud504\ub86c\ud504\ud2b8 \ud14d\uc2a4\ud2b8 \ubc15\uc2a4 \uc55e\uc758 \uc544\uc774\ucf58\uc744 \ud074\ub9ad\ud558\uace0 \ubaa8\ub4dc\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4. \uae30\ubcf8\uc801\uc73c\ub85c \ud14d\uc2a4\ud2b8 \ubaa8\ub4dc\ub85c \uc124\uc815\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\ub2e4\ub978 \uc720\ud615\uc758 \ud504\ub86c\ud504\ud2b8 \uba54\uc2dc\uc9c0\ub97c \ud558\ub098 \uc774\uc0c1 \uc785\ub825\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ub04c\uc5b4\uc11c \ub193\uae30\ub97c \ud1b5\ud574 \uc2dc\ud000\uc2a4 \uc21c\uc11c\ub97c \uc815\uc758\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/li>\n<li>\ud504\ub86c\ud504\ud2b8\uac00 \uc21c\uc11c\ub300\ub85c \ud45c\uc2dc\ub418\uae30 \ub54c\ubb38\uc5d0 \ubc18\ubcf5\uc744 \ud53c\ud558\uba74\uc11c \ud504\ub86c\ud504\ud2b8\ub97c \ud55c \ubc88 \uc774\uc0c1 \uc7ac\uc0dd\ud574\uc57c \ud558\ub294 \uc2dc\ub098\ub9ac\uc624\uc5d0\uc11c \ub2e4\uc911 \ud504\ub86c\ud504\ud2b8\uac00 \uc720\uc6a9\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<table>\n<thead>\n<tr>\n<th>\ud544\ub4dc<\/th>\n<th>\uc124\uba85<\/th>\n<th>\ub178\ub4dc\uc5d0 \uc801\uc6a9 \uac00\ub2a5<\/th>\n<th>\ucc44\ub110\uc5d0 \uc801\uc6a9 \uac00\ub2a5<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\ucd08\uae30 \ud504\ub86c\ud504\ud2b8<\/td>\n<td>IVR\uc774 \ub178\ub4dc\ub97c \uccab \ubc88\uc9f8\ub85c \uc2e4\ud589\ud560 \ub54c \uc7ac\uc0dd\ub418\ub294 \ud504\ub86c\ud504\ud2b8\uc785\ub2c8\ub2e4. \ub178\ub4dc\uc758 \ud504\ub86c\ud504\ud2b8\ub97c \uc785\ub825\ud558\uc9c0 \uc54a\uc73c\uba74 \ub178\ub4dc\uc758 \uae30\ubcf8 \uc0ac\uc6a9\uc790 \ud504\ub86c\ud504\ud2b8\uac00 \uae30\ubcf8\uc73c\ub85c \uc7ac\uc0dd\ub429\ub2c8\ub2e4. \ud45c\uc900 \uc751\ub2f5 \ubc0f \ud658\uc601 \uba54\uc2dc\uc9c0\uc758 \ud504\ub86c\ud504\ud2b8\ub97c \uc785\ub825\ud558\uc9c0 \uc54a\uc73c\uba74 \uae30\ubcf8 \ud45c\uc900 \uc751\ub2f5\uacfc \ud658\uc601 \uba54\uc2dc\uc9c0\ub294 \uae30\ubcf8\uc801\uc73c\ub85c \uc7ac\uc0dd\ub429\ub2c8\ub2e4.<\/td>\n<td>\uc5d4\ud2f0\ud2f0,\ud655\uc778,\uba54\uc2dc\uc9c0 \ub178\ub4dc,\ud45c\uc900 \uc751\ub2f5 \ubc0f \ud658\uc601 \uba54\uc2dc\uc9c0<\/td>\n<td>IVR, Twilio, AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\ud0c0\uc784\uc544\uc6c3 \ud504\ub86c\ud504\ud2b8<\/td>\n<td>\uc0ac\uc6a9\uc790\uac00 \uc9c0\uc815\ub41c \uc2dc\uac04 \ub0b4\uc5d0 \uc785\ub825\uc744 \uc81c\uacf5\ud558\uc9c0 \uc54a\uc744 \ub54c IVR \ucc44\ub110\uc5d0\uc11c \uc7ac\uc0dd\ub418\ub294 \ud504\ub86c\ud504\ud2b8\uc785\ub2c8\ub2e4. \ub178\ub4dc\uc758 \ud504\ub86c\ud504\ud2b8\ub97c \uc785\ub825\ud558\uc9c0 \uc54a\uc73c\uba74 \ub178\ub4dc\uc758 \uae30\ubcf8 \uc624\ub958 \ud504\ub86c\ud504\ud2b8\uac00 \uc7ac\uc0dd\ub429\ub2c8\ub2e4. \ud45c\uc900 \uc751\ub2f5 \ubc0f \ud658\uc601\uc5d0\ub294 \uc77c\uce58 \uc5c6\uc74c \ud504\ub86c\ud504\ud2b8\ub97c \uc815\uc758\ud558\uc9c0 \uc54a\uc740 \uacbd\uc6b0 \uc7ac\uc0dd\ud560 \uae30\ubcf8 \ud0c0\uc784\uc544\uc6c3 \ud504\ub86c\ud504\ud2b8\uac00 \uc788\uc2b5\ub2c8\ub2e4.<\/td>\n<td>\uc5d4\ud2f0\ud2f0, \ud655\uc778, \ud45c\uc900 \uc751\ub2f5 \ubc0f \ud658\uc601 \uba54\uc2dc\uc9c0<\/td>\n<td>IVR, Twilio, AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\uc77c\uce58 \uc5c6\uc74c \ud504\ub86c\ud504\ud2b8<\/td>\n<td>\uc815\uc758\ub41c \ubb38\ubc95\uc758 \uc5b4\ub5a4 \uac12\uacfc \uc77c\uce58\ud558\ub294 \uc0ac\uc6a9\uc790 \uc785\ub825\uc774 \uc5c6\uc744 \ub54c IVR \ucc44\ub110\uc5d0\uc11c \uc7ac\uc0dd\ub418\ub294 \ud504\ub86c\ud504\ud2b8\uc785\ub2c8\ub2e4. \uc5ec\uae30 \ud504\ub86c\ud504\ud2b8\ub97c \uc785\ub825\ud558\uc9c0 \uc54a\uac70\ub098 \uc5d4\ud2f0\ud2f0 \ub610\ub294 \ud655\uc778 \ub178\ub4dc\uc5d0 <b>\ubb38\ubc95 \uc5c6\uc74c<\/b>\uc635\uc158\uc744 \uc120\ud0dd\ud558\uc9c0 \uc54a\uc740 \uacbd\uc6b0 \ub178\ub4dc\uc758 \uae30\ubcf8 \uc624\ub958 \ud504\ub86c\ud504\ud2b8\uac00 \uc7ac\uc0dd\ub429\ub2c8\ub2e4. \ud45c\uc900 \uc751\ub2f5 \ubc0f \ud658\uc601\uc5d0\ub294 \uc785\ub825\ud558\uc9c0 \uc54a\uc740 \uacbd\uc6b0 \uc7ac\uc0dd\ud560 \uae30\ubcf8 \uc77c\uce58 \uc5c6\uc74c \ud504\ub86c\ud504\ud2b8\uac00 \uc788\uc2b5\ub2c8\ub2e4.<\/td>\n<td>\uc5d4\ud2f0\ud2f0, \ud655\uc778, \ud45c\uc900 \uc751\ub2f5 \ubc0f \ud658\uc601 \uba54\uc2dc\uc9c0<\/td>\n<td>IVR<\/td>\n<\/tr>\n<tr>\n<td>\uc624\ub958 \ud504\ub86c\ud504\ud2b8<\/td>\n<td>\uc0ac\uc6a9\uc790 \uc785\ub825\uc774 \uc720\ud6a8\ud558\uc9c0 \uc54a\uc740 \uc5d4\ud2f0\ud2f0 \uc720\ud615\uc77c \ub54c IVR \ucc44\ub110\uc5d0\uc11c \uc7ac\uc0dd\ub418\ub294 \ud504\ub86c\ud504\ud2b8\uc785\ub2c8\ub2e4. \uc5ec\uae30\uc11c \uc785\ub825\ud558\uc9c0 \uc54a\uc73c\uba74 \ub178\ub4dc\uc758 \uae30\ubcf8 \uc624\ub958 \ud504\ub86c\ud504\ud2b8\uac00 \uc7ac\uc0dd\ub429\ub2c8\ub2e4.<\/td>\n<td>\uc5d4\ud2f0\ud2f0,\ud655\uc778;<\/td>\n<td>IVR, Twilio, AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\ubb38\ubc95<\/td>\n<td>\uc0ac\uc6a9\uc790\uc758 \ubc1c\ud654\ub97c \uac10\uc9c0\ud558\ub294 \ub370 \uc0ac\uc6a9\ud574\uc57c \ud558\ub294 \ubb38\ubc95\uc744 \uc815\uc758\ud569\ub2c8\ub2e4<\/p>\n<ul>\n<li>\uc785\ub825 \uc720\ud615\uc740 \uc74c\uc131 \ub610\ub294 DTMF\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4<\/li>\n<li>\ubb38\ubc95 \ucd9c\ucc98\ub294 \uc0ac\uc6a9\uc790 \uc815\uc758 \ub610\ub294 \ub9c1\ud06c\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4\n<ul>\n<li>\uc0ac\uc6a9\uc790 \uc815\uc758\uc778 \uacbd\uc6b0 \ud14d\uc2a4\ud2b8 \uc0c1\uc790\uc5d0 VXML \ubb38\ubc95\uc744 \uc791\uc131\ud569\ub2c8\ub2e4.<\/li>\n<li>\ub9c1\ud06c\uc778 \uacbd\uc6b0 \ubb38\ubc95\uc758 URL\uc744 \uc785\ub825\ud569\ub2c8\ub2e4. \uc774\uc0c1\uc801\uc73c\ub85c\ub294 \uc2e4\ud589 \uc911 \ud638\ucd9c\uc744 \uc2e4\ud589\ud558\ub294 \ub3d9\uc548 \ub9ac\uc18c\uc2a4\uc5d0 \uc811\uadfc\ud560 \uc218 \uc788\ub3c4\ub85d URL\uc774 IVR \uc2dc\uc2a4\ud15c\uc5d0 \uc811\uadfc\ud560 \uc218 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a href=\"#Configuring_Grammar\">\ubb38\ubc95 \uad6c\ubb38\uc5d0 \ub300\ud55c \uc790\uc138\ud55c \uc124\uc815\uc740 \uc544\ub798\ub97c \ucc38\uc870\ud558\uc138\uc694<\/a>. <b>\ucc38\uace0<\/b>: \uc804\uc0ac \uc5d4\uc9c4\uc758 \uc18c\uc2a4 \uc9c0\uc815\uacfc \ud568\uaed8 <b>\uc804\uc0ac \ud65c\uc131\ud654<\/b> \uc635\uc158\uc774 \ubd07\uc5d0\uc11c \uc0ac\uc6a9\ud568\uc73c\ub85c \uc124\uc815\ub41c \uacbd\uc6b0 \ubb38\ubc95 \uc815\uc758\ub294 \ud544\uc218\uac00 \uc544\ub2d9\ub2c8\ub2e4.<\/td>\n<td>\ud655\uc778, \ud45c\uc900 \uc751\ub2f5 \ubc0f \ud658\uc601 \uba54\uc2dc\uc9c0<\/td>\n<td>IVR, Twilio<\/td>\n<\/tr>\n<tr>\n<td colspan=\"4\"><strong>\uace0\uae09 \uc81c\uc5b4<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"4\">\uc774\ub7ec\ud55c \uc18d\uc131\uc740 \ubd07 IVR \uc124\uc815 \ud398\uc774\uc9c0\uc5d0 \uc124\uc815\ub41c \uc18d\uc131\uc744 \uc7ac\uc815\uc758\ud569\ub2c8\ub2e4.<\/td>\n<\/tr>\n<tr>\n<td>\ud0c0\uc784\uc544\uc6c3<\/td>\n<td>\ub4dc\ub86d\ub2e4\uc6b4 \ubaa9\ub85d\uc5d0\uc11c \uc0ac\uc6a9\uc790 \uc785\ub825\uc744 \uc218\uc2e0\ud560 \ucd5c\ub300 \ub300\uae30 \uc2dc\uac04\uc744 1\ucd08\uc5d0\uc11c \ucd5c\ub300 60\ucd08\uae4c\uc9c0 \uc120\ud0dd\ud569\ub2c8\ub2e4. \uae30\ubcf8\uac12\uc740 \ubd07 IVR \uc124\uc815 \ud398\uc774\uc9c0\uc5d0\uc11c \uc815\uc758\ub41c \uac12\uacfc \ub3d9\uc77c\ud569\ub2c8\ub2e4.<\/td>\n<td>\ud574\ub2f9 \uc5c6\uc74c<\/td>\n<td>IVR, Twilio, AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\uc7ac\uc2dc\ub3c4 \ud69f\uc218<\/td>\n<td>\ud5c8\uc6a9\ud560 \ucd5c\ub300 \uc7ac\uc2dc\ub3c4 \ud69f\uc218\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4. \uc7ac\uc2dc\ub3c4 \ud69f\uc218\ub294 1\ud68c\uc5d0\uc11c \ucd5c\ub300 10\ud68c\uae4c\uc9c0 \uc120\ud0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\ubcf8\uac12\uc740 \ubd07 IVR \uc124\uc815 \ud398\uc774\uc9c0\uc5d0\uc11c \uc815\uc758\ub41c \uac12\uacfc \ub3d9\uc77c\ud569\ub2c8\ub2e4.<\/td>\n<td>\ud574\ub2f9 \uc5c6\uc74c<\/td>\n<td>IVR, Twilio, AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\uc7ac\uc2dc\ub3c4 \ucd08\uacfc \uc2dc \ub3d9\uc791(<span style=\"text-decoration: underline\">\uc5d4\ud2f0\ud2f0 \ub178\ub4dc<\/span>\uc5d0\ub9cc \uc801\uc6a9)<\/td>\n<td>\ud0c0\uc784\uc544\uc6c3 \ub610\ub294 \uc7ac\uc2dc\ub3c4 \ud69f\uc218\uac00 \uc9c0\uc815\ub41c \uc81c\ud55c\uc744 \ucd08\uacfc\ud560 \ub54c\uc758 \ub3d9\uc791\uc744 \uc815\uc758\ud569\ub2c8\ub2e4. \uc635\uc158\uc740 \ub2e4\uc74c\uacfc \uac19\uc2b5\ub2c8\ub2e4.<\/p>\n<ul>\n<li>\ud1b5\ud654 \uc885\ub8cc \ucc98\ub9ac\uae30 \ud638\ucd9c<\/li>\n<li>\ub300\ud654 \uc2dc\uc791: \ubd07 \uc791\uc5c5 \ubaa9\ub85d\uc5d0\uc11c \ub300\ud654 \uc791\uc5c5\uc744 \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/li>\n<li>\ud604\uc7ac \uc791\uc5c5\uc758 \ud2b9\uc815 \ub178\ub4dc\ub85c \uc774\ub3d9: \ud604\uc7ac \ub300\ud654 \uc791\uc5c5\uc758 \ub178\ub4dc \ubaa9\ub85d\uc5d0\uc11c \ub178\ub4dc\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/li>\n<\/ul>\n<p>\ubc84\uc804 7.3 \uc774\ud6c4\uc5d0\ub294 \uc774 \uae30\ub2a5\uc774 \uac1c\uc120\ub418\uc5b4 \uc5d4\ud2f0\ud2f0 \uc624\ub958 \ud69f\uc218\ub97c \ucd08\uacfc\ud55c \uacbd\uc6b0 \uc804\uc0ac\uac00 \uc0ac\uc6a9\ud568\uc73c\ub85c \uc124\uc815\ub418\uc5c8\uc744 \ub54c \ud50c\ub7ab\ud3fc\uc740 \uc7ac\uc2dc\ub3c4 \ucd08\uacfc\uc2dc \ub3d9\uc791\uc744 \ud2b8\ub9ac\uac70\ud569\ub2c8\ub2e4.<\/td>\n<td>\ud574\ub2f9 \uc5c6\uc74c<\/td>\n<td>IVR, Twilio, AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\uae09\uc2b5<\/td>\n<td>\ud504\ub86c\ud504\ud2b8\uac00 \uc9c4\ud589 \uc911\uc778 \ub3d9\uc548 \uc0ac\uc6a9\uc790 \uc785\ub825\uc744 \ud5c8\uc6a9\ud560\uc9c0 \uc5ec\ubd80\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4. \uc544\ub2c8\uc694\ub97c \uc120\ud0dd\ud558\uba74 \ud504\ub86c\ud504\ud2b8\uac00 \uc644\ub8cc\ub420 \ub54c\uae4c\uc9c0 \uc0ac\uc6a9\uc790 \uc785\ub825\uc744 \uace0\ub824\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uae30\ubcf8\uac12\uc740 <b>\uc544\ub2c8\uc694<\/b>\uc785\ub2c8\ub2e4.<\/td>\n<td>\ud574\ub2f9 \uc5c6\uc74c<\/td>\n<td>IVR, Twilio, AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\ud1b5\ud654 \uc81c\uc5b4 \ub9e4\uac1c \ubcc0\uc218<\/td>\n<td><b>\uc18d\uc131 \ucd94\uac00\ub97c \ud074\ub9ad\ud569\ub2c8\ub2e4. <\/b>IVR \uc2dc\uc2a4\ud15c\uc5d0\uc11c VXML \uc815\uc758\ub97c \uc815\uc758\ud558\ub294 \ub370 \uc0ac\uc6a9\ud560 \uc18d\uc131 \uc774\ub984 \ubc0f \uac12\uacfc AudioCodes \ucc44\ub110\uc758 \uc138\uc158 \ub9e4\uac1c \ubcc0\uc218\ub97c \uc785\ub825\ud569\ub2c8\ub2e4. \ub178\ub4dc \ub610\ub294 \ud45c\uc900 \uc751\ub2f5\uc5d0 \ub300\ud574 \uc815\uc758\ub41c \uc774\ub7ec\ud55c \uac12\uc740 \ubd07 IVR\/AudioCodes \uc124\uc815 \ud398\uc774\uc9c0\uc5d0 w\uc5b4\uc758\ub41c \uc804\uc5ed \ud1b5\ud654 \uc81c\uc5b4 \ub9e4\uac1c \ubcc0\uc218\ub97c \uc7ac\uc815\uc758\ud569\ub2c8\ub2e4.<\/td>\n<td>\ud574\ub2f9 \uc5c6\uc74c<\/td>\n<td>IVR, AudioCodes<\/td>\n<\/tr>\n<tr>\n<td>\ub85c\uadf8<\/td>\n<td>\ub300\ud654 \ub85c\uadf8\ub97c IVR \uc2dc\uc2a4\ud15c\uc73c\ub85c \ubcf4\ub0b4\ub824\uba74 <b>\uc608<\/b>\ub97c \uc120\ud0dd\ud569\ub2c8\ub2e4. \uae30\ubcf8\uac12\uc740 <b>\uc544\ub2c8\uc694<\/b>\uc785\ub2c8\ub2e4.<\/td>\n<td>\ud574\ub2f9 \uc5c6\uc74c<\/td>\n<td>IVR<\/td>\n<\/tr>\n<tr>\n<td>\ub179\uc74c \uc911<\/td>\n<td>\uc2dc\uc791\ud560 \ub179\uc74c \uc0c1\ud0dc\ub97c \uc815\uc758\ud569\ub2c8\ub2e4. \uae30\ubcf8\uac12\uc740 <b>\uc815\uc9c0<\/b>\uc785\ub2c8\ub2e4.<\/td>\n<td>\ud574\ub2f9 \uc5c6\uc74c<\/td>\n<td>IVR<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h2 id=\"config-grammar\"><span class=\"ez-toc-section\" id=\"i-3\">\ubb38\ubc95 \uc124\uc815\ud558\uae30<\/span><\/h2>\n<p>IVR \uc2dc\uc2a4\ud15c\uc5d0 \ucd5c\uc18c\ud55c \ud558\ub098\uc758 \uc74c\uc131 \ubb38\ubc95\uc744 \uc815\uc758\ud574\uc57c \ud569\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uace0\ub824\ud560 \uae30\ubcf8 \ubb38\ubc95\uc774 \uc5c6\uc2b5\ub2c8\ub2e4. \uc774 \uc139\uc158\uc5d0\uc11c\ub294 IVR \uc2dc\uc2a4\ud15c\uc5d0\uc11c \ubd07\uc774 \uc791\ub3d9\ud558\ub3c4\ub85d \ubb38\ubc95 \uc2dc\uc2a4\ud15c\uc744 \uc124\uc815\ud558\ub294 \ub370 \ud544\uc694\ud55c \ub2e8\uacc4\ub97c \uc548\ub0b4\ud569\ub2c8\ub2e4. \uc77c\ubc18\uc801\uc73c\ub85c IVR \uc0ac\uc6a9 \uac00\ub2a5 \ubd07\uc758 \uacbd\uc6b0 \uc0ac\uc6a9\uc790\uc758 \uc74c\uc131 \ubc1c\ud654\ub294 \ubd07\uc73c\ub85c \uc804\ud658\ub418\uae30 \uc804\uc5d0 IVR \uc2dc\uc2a4\ud15c\uc5d0\uc11c \ubb38\ubc95 \uad6c\ubb38\uc73c\ub85c \uac80\uc0ac\ub418\uace0 \uad6c\ubb38 \ubd84\uc11d\ub429\ub2c8\ub2e4. Kore.ai\ub294 \ub2e4\uc74c \ubb38\ubc95 \uc2dc\uc2a4\ud15c\uc744 \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n<ul>\n<li>Nuance<\/li>\n<li>Voximal<\/li>\n<li>UniMRCP<\/li>\n<\/ul>\n<p>\uac01 \uc2dc\uc2a4\ud15c\uc5d0\ub294 \uace0\uc720\ud55c \uc124\uc815\uc774 \ud544\uc694\ud569\ub2c8\ub2e4.<\/p>\n<h4>Nuance<\/h4>\n<p>Nuance \uc74c\uc131 \uc778\uc2dd \uc2dc\uc2a4\ud15c\uc758 \ubb38\ubc95 \uad6c\ubb38 \uaddc\uce59\uc744 \uc0ac\uc6a9\ud558\ub824\uba74 \ud574\ub2f9 \uc790\uaca9\uc99d\uc744 \ucde8\ub4dd\ud574\uc57c \ud569\ub2c8\ub2e4. Nuance\uc5d0 \ub4f1\ub85d\ud558\uace0 \ub77c\uc774\uc120\uc2a4\ub97c \ubc1b\uc73c\uba74 \ub450 \uac1c\uc758 \ud30c\uc77c(<strong>dlm.zip<\/strong> \ubc0f <strong>nle.zip<\/strong>)\uc5d0 \uc811\uadfc \uad8c\ud55c\uc774 \ubd80\uc5ec\ub429\ub2c8\ub2e4. \ubd07\uc774 \ud574\ub2f9 VXML\uc5d0 \ub300\ud55c \uacbd\ub85c\uc5d0 \uc561\uc138\uc2a4\ud560 \uc218 \uc788\ub294\uc9c0 \ud655\uc778\ud569\ub2c8\ub2e4. <strong>\uc124\uc815<\/strong>:<\/p>\n<ol>\n<li><strong>\uc804\uc0ac \ud65c\uc131\ud654<\/strong>\ub97c&nbsp;<em>\uc544\ub2c8\uc694<\/em>\ub85c \uc124\uc815\ud569\ub2c8\ub2e4<\/li>\n<li><strong>\ubb38\ubc95<\/strong> \uc139\uc158:\n<ul>\n<li>\uc694\uad6c \uc0ac\ud56d\uc5d0 \ub530\ub77c <strong>\uc74c\uc131<\/strong> \ub610\ub294 <strong>DTMF <\/strong> \uc635\uc158\uc744 \uc120\ud0dd\ud569\ub2c8\ub2e4.<\/li>\n<li>Vxml\uc744 \uc815\uc758\ud558\ub294 \ud14d\uc2a4\ud2b8 \uc0c1\uc790\uc5d0 dlm.zip \ud30c\uc77c\uc758 vxml \uacbd\ub85c\ub97c \uc785\ub825\ud569\ub2c8\ub2e4. URL\uc740 \ub2e4\uc74c\uacfc \uac19\uc740 \ud615\uc2dd\uc774\uc5b4\uc57c \ud569\ub2c8\ub2e4. <code>http:\/\/nuance.kore.ai\/downloads\/kore_dlm.zip?nlptype=krypton&amp;dlm_weight=0.2&amp;lang=en-US<\/code><\/li>\n<li>\uc124\uc815\uc5d0 \ub530\ub77c \uc704\uc758 \uacbd\ub85c\ub97c \ubcc0\uacbd\ud569\ub2c8\ub2e4<\/li>\n<li>\uc5b8\uc5b4 \ucf54\ub4dc &quot;<em>lang=en-US<\/em>&quot;\ub294 \uc124\uc815\uc5d0 \ub530\ub985\ub2c8\ub2e4.<\/li>\n<\/ul>\n<\/li>\n<li><strong>\ubb38\ubc95 \ucd94\uac00<\/strong>\ub85c <code>nle.zip<\/code>\uc5d0 \ub300\ud55c \ub2e4\ub978 \uacbd\ub85c\ub97c \ucd94\uac00\ud569\ub2c8\ub2e4. \uc704\uc5d0\uc11c \uc5b8\uae09\ud55c \ub2e8\uacc4\ub97c \ub530\ub985\ub2c8\ub2e4.<\/li>\n<li>\uc124\uc815\uc744 <strong>\uc800\uc7a5<\/strong>\ud569\ub2c8\ub2e4.<\/li>\n<\/ol>\n<h4>Voximal\/UniMRCP<\/h4>\n<p>Voximal \ub610\ub294 UniMRCP\uc758 \ubb38\ubc95 \uad6c\ubb38 \uaddc\uce59\uc744 \uc0ac\uc6a9\ud558\ub824\uba74 \uc804\uc0ac \uc6d0\ubcf8\uc744 \uc9c0\uc815\ud574\uc57c \ud569\ub2c8\ub2e4. <strong>\uc124\uc815<\/strong>:<\/p>\n<ol>\n<li><strong>\uc804\uc0ac \ud65c\uc131\ud654<\/strong>\ub97c&nbsp;<em>\uc608<\/em>\ub85c \uc124\uc815\ud569\ub2c8\ub2e4<\/li>\n<li><strong>\uc804\uc0ac \uc5d4\uc9c4 \uc6d0\ubcf8<\/strong> \ud14d\uc2a4\ud2b8 \uc0c1\uc790\uc5d0\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \ud45c\uc2dc\ub429\ub2c8\ub2e4.\n<ul>\n<li>Voximal\uc758 \uacbd\uc6b0 <em>&quot;builtin:grammar\/text&quot;<\/em>\ub97c \uc785\ub825\ud569\ub2c8\ub2e4<\/li>\n<li>UniMRCP\uc758 \uacbd\uc6b0 <em>&quot;builtin:grammar\/transcribe&quot;<\/em>\ub97c \uc785\ub825\ud569\ub2c8\ub2e4<\/li>\n<\/ul>\n<\/li>\n<li><strong>\ubb38\ubc95<\/strong> \uc139\uc158\uc744 \ube44\uc6cc\ub458 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc704\uc758 \uc804\uc0ac \uc18c\uc2a4 uri\ub294 \uc74c\uc131\uc758 \uad6c\ubb38\uacfc \ubb38\ubc95 \uac80\uc0ac\ub97c \ucc98\ub9ac\ud569\ub2c8\ub2e4.<\/li>\n<li>\uc124\uc815\uc744 <strong>\uc800\uc7a5<\/strong>\ud569\ub2c8\ub2e4.<\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"\uac00\uc0c1 \ube44\uc11c\uc640 \uc74c\uc131 \uc0c1\ud638 \uc791\uc6a9\uc744 \uc0ac\uc6a9\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc989, \uc0ac\uc6a9\uc790\ub294 \uac00\uc0c1 \ube44\uc11c\uc640 \ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub97c \uc704\ud574 IVR, Twilio, IVR-AudioCodes \ub4f1\uacfc \uac19\uc740 \uc74c\uc131 \ucc44\ub110 \uc911 \ud558\ub098\ub97c \uc0ac\uc6a9\ud568\uc73c\ub85c \uc124\uc815\ud558\uace0 \ud574\ub2f9 \ucc44\ub110\uc5d0 \ubd07\uc744 \uac8c\uc2dc\ud574\uc57c \ud569\ub2c8\ub2e4. \uc704\uc5d0\uc11c \uc5b8\uae09\ud55c \ucc44\ub110\uc5d0\uc11c \uc0ac\uc6a9\uc790 \uacbd\ud5d8\uc744 \uac04\uc18c\ud654\ud558\ub3c4\ub85d \uc124\uc815\ud560 \uc218 \uc788\ub294 \uba87 \uac00\uc9c0 \uc74c\uc131 \uc18d\uc131\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc124\uc815\uc740 \uc5ec\ub7ec \uc218\uc900\uc5d0\uc11c \uc218\ud589\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \ubd07...","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-40789","post","type-post","status-publish","format-standard","hentry","category-dialog-task"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/40789","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=40789"}],"version-history":[{"count":1,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/40789\/revisions"}],"predecessor-version":[{"id":40790,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/40789\/revisions\/40790"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=40789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=40789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=40789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}