{"id":39390,"date":"2022-03-31T07:28:19","date_gmt":"2022-03-31T06:28:19","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=39390"},"modified":"2022-04-07T02:32:08","modified_gmt":"2022-04-07T01:32:08","slug":"working-with-tone-processing","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/working-with-tone-processing\/?lang=ja","title":{"rendered":"\u30c8\u30fc\u30f3\u5206\u6790"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>\u30dc\u30c3\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\uff08NLP\uff09\u30a4\u30f3\u30bf\u30fc\u30d7\u30ea\u30bf\u30fc\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u767a\u8a71\u306e\u7279\u5b9a\u306e\u5358\u8a9e\u3084\u30d5\u30ec\u30fc\u30ba\u3092\u89e3\u6790\u3057\u3001\u610f\u5473\u3001\u5358\u8a9e\u306e\u914d\u7f6e\u3001\u304a\u3088\u3073\u8ffd\u52a0\u3055\u308c\u305f\u4fee\u98fe\u5b50\u306b\u57fa\u3065\u3044\u3066\u5e73\u5747\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002\u30b9\u30b3\u30a2\u3092\u4f7f\u7528\u3057\u3066\u30e6\u30fc\u30b6\u30fc\u5165\u529b\u306e\u8a55\u4fa1\u3092\u52a9\u3051\u3001\u30dc\u30c3\u30c8\u3068\u30e6\u30fc\u30b6\u30fc\u9593\u306e\u4f1a\u8a71\u306e\u6d41\u308c\u306e\u65b9\u5411\u3092\u3064\u304b\u3080\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u304c\u30e6\u30fc\u30b6\u30fc\u304c\u6012\u3063\u3066\u3044\u308b\u3001\u307e\u305f\u306f\u60b2\u3057\u3044\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u30dc\u30c3\u30c8\u306e\u4f1a\u8a71\u3092\u30e9\u30a4\u30d6\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u79fb\u884c\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30c0\u30a4\u30a2\u30ed\u30b0\u30bf\u30b9\u30af\u3067\u306f<code>Context<\/code>\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u304b\u3089\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u304b\u3001<strong>\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9<\/strong>\u306e<a href=\"\/?p=21209\">\u30bb\u30f3\u30c1\u30e1\u30f3\u30c8\u7ba1\u7406<\/a>\u30aa\u30d7\u30b7\u30e7\u30f3\u304b\u3089\u30c8\u30ea\u30ac\u30fc\u3055\u308c\u308b\u30a4\u30d9\u30f3\u30c8\u3092\u69cb\u6210\u3067\u304d\u307e\u3059\u3002<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"i\">\u30c8\u30fc\u30f3\u30bf\u30a4\u30d7<\/span><\/h3>\n<p>Kore.ai\u30dc\u30c3\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u30e6\u30fc\u30b6\u30fc\u5165\u529b\u3092\u8a55\u4fa1\u3057\u3066\u3001\u6b21\u306e6\u3064\u306e\u8003\u3048\u3089\u308c\u308b\u611f\u60c5\u3092\u898b\u3064\u3051\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u6012\u308a<\/li>\n<li>\u5acc\u60aa\u611f<\/li>\n<li>\u6050\u6016<\/li>\n<li>\u60b2\u3057\u307f<\/li>\n<li>\u559c\u3073<\/li>\n<li>\u30dd\u30b8\u30c6\u30a3\u30d6\u2015\u767a\u8a71\u306e\u4e00\u822c\u7684\u306a\u524d\u5411\u304d\u3055\u3092\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u308b\u7279\u5225\u306a\u30c8\u30fc\u30f3\u3002<\/li>\n<\/ul>\n<p>\u30dc\u30c3\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u30c8\u30fc\u30f3\u30a2\u30eb\u30b4\u30ea\u30ba\u30e0\u306f\u611f\u60c5\u3092\u76f8\u4e92\u306b\u6392\u4ed6\u7684\u306b\u3057\u306a\u3044\u3053\u3068\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u767a\u8a71\u30c8\u30fc\u30f3\u306e\u5fae\u5999\u306a\u6982\u8981\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u5165\u529b\u306b\u3088\u3063\u3066\u306f\u3001\u6050\u6016\u306b\u3064\u3044\u3066\u306f\u9ad8\u3044\u30b9\u30b3\u30a2\u304c\u51fa\u3066\u3001\u60b2\u3057\u307f\u306b\u3064\u3044\u3066\u306f\u7a4f\u3084\u304b\u306a\u30b9\u30b3\u30a2\u304c\u51fa\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5225\u306e\u5165\u529b\u306f\u60b2\u3057\u307f\u306b\u5bfe\u3057\u3066\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u30b9\u30b3\u30a2\u3092\u6301\u3061\u306a\u304c\u3089\u3001\u559c\u3073\u306b\u5bfe\u3057\u3066\u975e\u5e38\u306b\u9ad8\u3044\u30b9\u30b3\u30a2\u3092\u3082\u305f\u3089\u3059\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002v8.1\u4ee5\u964d\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u30e6\u30fc\u30b6\u30fc\u306e\u767a\u8a71\u306e\u611f\u60c5\u3092\u8b58\u5225\u3057\u3001\u305d\u308c\u306b\u5fdc\u3058\u3066\u30c8\u30fc\u30f3\u3092\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"i-2\">\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3092\u30b9\u30b3\u30a2\u3059\u308b<\/span><\/h3>\n<p>\u30dc\u30c3\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001-3\u304b\u3089+3\u306e\u30b9\u30b1\u30fc\u30eb\u7bc4\u56f2\u3067\u30c8\u30fc\u30f3\u611f\u60c5\u3092\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u3057\u307e\u3059\u3002\u3053\u3053\u3067\u3001<strong>\u6b63\u306e\u5024\u306f\u524d\u5411\u304d\u306a\u30c8\u30fc\u30f3\u306e\u611f\u60c5<\/strong>\u3092\u8868\u3057\u3001\u8ca0\u306e\u5024\u306f<strong>\u6291\u5236\u3055\u308c\u305f\u30c8\u30fc\u30f3\u306e\u611f\u60c5<\/strong>\u3092\u8868\u3057\u307e\u3059\u3002\u6b63\u306e\u5024\u306e\u5834\u5408\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u306f\u660e\u793a\u7684\u306b\u4f1d\u9054\u3055\u308c\u307e\u3059\u304c\u3001\u8ca0\u306e\u5024\u306f\u660e\u793a\u7684\u306b\u5426\u5b9a\u3055\u308c\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u30e6\u30fc\u30b6\u30fc\u306e\u767a\u8a71\u3067\u306f\u3001<em>\u3053\u306e\u30cb\u30e5\u30fc\u30b9\u304c\u5b09\u3057\u3044<\/em>\u5834\u5408\u306f\u559c\u3073\u306b\u5bfe\u3057\u3066\u6b63\u306e\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u3092\u8fd4\u3057\u307e\u3059\u304c\u3001<em><\/em><em>\u3053\u306e\u30cb\u30e5\u30fc\u30b9\u304c\u4e0d\u6e80<\/em><em><\/em>\u306e\u5834\u5408\u306f\u559c\u3073\u306b\u5bfe\u3057\u3066\u8ca0\u306e\u30b9\u30b3\u30a2\u3092\u8fd4\u3057\u307e\u3059\u3002\u6b21\u306e\u30b9\u30b1\u30fc\u30eb\u306f\u30b9\u30b3\u30a2\u3068\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u306e\u30dd\u30b8\u30c6\u30a3\u30d6\u306a\u8868\u73fe\u3001\u307e\u305f\u306f\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u306e\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u6291\u5236\u306e\u30ec\u30d9\u30eb\u3068\u306e\u95a2\u4fc2\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<ul>\n<li><strong>+3<\/strong>\u2015\u30e6\u30fc\u30b6\u30fc\u306f\u78ba\u304b\u306b\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3092\u8868\u73fe\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><strong>+2<\/strong>\u2015\u30e6\u30fc\u30b6\u30fc\u306f\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3092\u8868\u73fe\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><strong>+1<\/strong>\u2015\u30e6\u30fc\u30b6\u30fc\u591a\u5206\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3092\u8868\u73fe\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><strong>0<\/strong>\u2015\u30e6\u30fc\u30b6\u30fc\u30c8\u30fc\u30f3\u306e\u611f\u60c5\u306f\u4e2d\u7acb\u3067\u3059\u3002<\/li>\n<li><strong>-1<\/strong>\u2015\u30e6\u30fc\u30b6\u30fc\u591a\u5206\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3092\u6291\u5236\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><strong>-2<\/strong>\u2015\u30e6\u30fc\u30b6\u30fc\u306f\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3092\u6291\u5236\u3057\u307e\u3057\u305f\u3002<\/li>\n<li><strong>-3<\/strong>\u2015\u30e6\u30fc\u30b6\u30fc\u306f\u78ba\u304b\u306b\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3092\u6291\u5236\u3057\u307e\u3057\u305f\u3002<\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"i-3\">\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u306b\u3064\u3044\u3066<\/span><\/h3>\n<p>\u5168\u4f53\u7684\u306a\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u306f\u30d9\u30fc\u30b9\u30c8\u30fc\u30f3\u5024\u3068\u30c8\u30fc\u30f3\u4fee\u98fe\u5b50\u306e\u95a2\u6570\u3068\u3057\u3066\u8a08\u7b97\u3055\u308c\u307e\u3059\u3002\u4fee\u98fe\u5b50\u306f\u4e00\u822c\u306b\u3001\u57fa\u672c\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u3092\u5897\u6e1b\u3059\u308b\u305f\u3081\u306b\u3001\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u306e\u5358\u8a9e\u3092\u88dc\u8db3\u3059\u308b\u526f\u8a5e\u307e\u305f\u306f\u5f62\u5bb9\u8a5e\u3067\u3059\u3002\u305f\u3068\u3048\u3070<em><\/em><em>\u975e\u5e38\u306b<\/em><em>\u5931\u671b\u3057\u3066\u3044\u308b<\/em>\u30e6\u30fc\u30b6\u30fc\u306e\u767a\u8a71\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u767a\u8a71\u304c<em>\u5931\u671b\u3057\u3066\u3044\u308b<\/em>\u5834\u5408\u3088\u308a\u3082\u3001\u6012\u308a\u306e\u30c8\u30fc\u30f3\u306e\u611f\u60c5\u306b\u5bfe\u3057\u3066\u9ad8\u3044\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u3092\u8fd4\u3057\u307e\u3059\u3002\u9006\u306b\u3001<em><\/em><em>\u5931\u671b\u3057\u3066<\/em><em>\u3044\u306a\u3044<\/em>\u3068\u3044\u3046\u30e6\u30fc\u30b6\u30fc\u306e\u767a\u8a71\u306f\u3001\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3068\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u3092\u5426\u5b9a\u7684\u306b\u3057\u307e\u3059\u3002\u30d9\u30fc\u30b9\u30c8\u30fc\u30f3\u3068\u4fee\u98fe\u5b50\u306e\u5024\u306f\u3001\u5404\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u306e\u6700\u7d42\u7684\u306a\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u3092\u8a08\u7b97\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3055\u308c\u307e\u3059\u3002\u30c8\u30fc\u30f3\u30a2\u30ca\u30e9\u30a4\u30b6\u306f\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u30bf\u30a4\u30d7\u306b\u57fa\u3065\u3044\u3066\u3059\u3079\u3066\u306e\u30d9\u30fc\u30b9\u30c8\u30fc\u30f3\u3092\u30b3\u30f3\u30d1\u30a4\u30eb\u3057\u3001\u73fe\u5728\u306e\u30c0\u30a4\u30a2\u30ed\u30b0\u30bf\u30b9\u30af\u30ce\u30fc\u30c9\u306e\u5404\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u30bf\u30a4\u30d7\u306e\u5e73\u5747\u30b9\u30b3\u30a2\u3068\u6700\u5f8c\u306e\u30ea\u30bb\u30c3\u30c8\u4ee5\u964d\u306e\u30c8\u30fc\u30f3\u5408\u8a08\u30b9\u30b3\u30a2\u3092\u8a08\u7b97\u3057\u307e\u3059\u3002\u30c8\u30fc\u30f3\u306e\u7d50\u679c\u306f\u3001\u6b21\u306e\u3088\u3046\u306b<code>Context<\/code>\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u5909\u6570\u3068\u3057\u3066\u8fd4\u3055\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li><code>message_tone<\/code> \u2015\u30c0\u30a4\u30a2\u30ed\u30b0\u30bf\u30b9\u30af\u306e\u73fe\u5728\u306e\u30ce\u30fc\u30c9\u3067\u8a8d\u8b58\u3055\u308c\u305f\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3068\u30b9\u30b3\u30a2\u306e\u914d\u5217\u3002<\/li>\n<li><code>dialog_tone<\/code> \u2015\u30c0\u30a4\u30a2\u30ed\u30b0\u30bf\u30b9\u30af\u30bb\u30c3\u30b7\u30e7\u30f3\u5168\u4f53\u3067\u8a8d\u8b58\u3055\u308c\u305f\u5e73\u5747\u7684\u306a\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3068\u30b9\u30b3\u30a2\u306e\u914d\u5217\u3002\u3053\u306e\u5024\u306f\u3001\u5404\u30c0\u30a4\u30a2\u30ed\u30b0\u30bb\u30c3\u30b7\u30e7\u30f3\u306e\u7d42\u4e86\u6642\u306b\u30ea\u30bb\u30c3\u30c8\u3055\u308c\u307e\u3059\u3002<\/li>\n<\/ul>\n<p><span class=\"crayon-s\">\u5404\u5909\u6570\u306b\u306f\u8a8d\u8b58\u3055\u308c\u305f\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u3054\u3068\u306b\u30ad\u30fc\u3068\u5024\u306e\u30da\u30a2\u304c\u5165\u529b\u3055\u308c\u307e\u3059\u3002\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u304c\u691c\u51fa\u3055\u308c\u306a\u3044\u5834\u5408\u3001\u30ad\u30fc\u3068\u5024\u306e\u30da\u30a2\u306f\u8fd4\u3055\u308c\u307e\u305b\u3093\u3002\u305f\u3060\u3057\u30c8\u30fc\u30f3\u304c\u30cb\u30e5\u30fc\u30c8\u30e9\u30eb\u3068\u3057\u3066\u8a8d\u8b58\u3055\u308c\u308b\u3068\u3001NLP\u30a8\u30f3\u30b8\u30f3\u306f\u30c8\u30fc\u30f3\u30b9\u30b3\u30a20\u3092\u8fd4\u3057\u307e\u3059\u3002<code>Context<\/code>\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u306e\u30c8\u30fc\u30f3\u5909\u6570\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3068\u304d\u306f\u3001\u6b63\u3001\u8ca0\u3001\u30bc\u30ed\u3001\u304a\u3088\u3073\u672a\u5b9a\u7fa9\u306e\u7d50\u679c\u3092\u51e6\u7406\u3067\u304d\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h3><span class=\"ez-toc-section\" id=\"i-4\">\u4f8b\uff1a<\/span><\/h3>\n<pre class=\"lang:default decode:true \">message_tone\r\n   0\r\n      tone_name : positive\r\n      level : 2\r\n   1\r\n      tone_name : disgust\r\n      level : -2\r\n   2\r\n      tone_name : angry\r\n      level : -2\r\ndialog_tone\r\n   0\r\n      tone_name : angry\r\n      level : -3\r\n   1\r\n      tone_name : sad\r\n      level : -3\r\n   2\r\n      tone_name : positive\r\n      level : 3\r\n   3\r\n      tone_name : joy\r\n      level : 3<\/pre>\n<p>\u611f\u60c5\u306e\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u304c\u95a2\u9023\u4ed8\u3051\u3089\u308c\u305f\u30c6\u30b9\u30c8\u6587\u306e\u4f8b\u3092\u6b21\u306b\u793a\u3057\u307e\u3059\u3002<i>\u3053\u308c\u306f\u826f\u3044\u8003\u3048\u3067\u306f\u306a\u3044\u3068\u601d\u3044\u307e\u3059\u3057\u3001\u7279\u306b\u3042\u306a\u305f\u306e\u614b\u5ea6\u306e\u305b\u3044\u3067\u3001\u305d\u308c\u304c\u3069\u3046\u3057\u3066\u51fa\u3066\u304d\u305f\u304b\u7d0d\u5f97\u3057\u3066\u3044\u307e\u305b\u3093\u3002<\/i><\/p>\n<pre class=\"lang:default decode:true \">dialog_tone\r\n   0\r\n      tone_name : joy\r\n      count : 1\r\n      level : 0.67\r\n   1\r\n      tone_name : sad\r\n      count : 1\r\n      level : 0.5\r\n   2\r\n      tone_name : angry\r\n      count : 1\r\n      level : 0.5<\/pre>\n<p><i>\u3053\u308c\u306f\u7d20\u6674\u3089\u3057\u3044\u30a2\u30a4\u30c7\u30a2\u3067\u3059\uff01\u79c1\u306f\u3059\u3067\u306b\u3068\u3066\u3082\u8208\u596e\u3057\u3066\u3044\u307e\u3059\u3002<\/i><\/p>\n<pre class=\"lang:default decode:true\">dialog_tone\r\n   0\r\n      tone_name : joy\r\n      count : 1\r\n      level : 3\r\n   1\r\n      tone_name : sad\r\n      count : 1\r\n      level : 2.8\r\n   2\r\n      tone_name : angry\r\n      count : 1\r\n      level : -3\r\n}<\/pre>\n<p><i>\u3053\u308c\u306f\u9762\u767d\u304f\u3066\u3055\u308a\u3052\u306a\u304f\u3088\u304f\u66f8\u304b\u308c\u305f\u672c\u3067\u3001\u3088\u304f\u8aad\u307f\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u305d\u308c\u306f<strong>\u7269\u8a9e<\/strong>\u3092\u7d42\u308f\u3089\u305b\u305a\u306b\u9014\u4e2d\u3067\u653e\u7f6e\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u5c11\u3057\u30a4\u30e9\u30a4\u30e9\u3057\u307e\u3059\u3002<\/i><\/p>\n<pre class=\"lang:default decode:true \">dialog_tone\r\n   0\r\n      tone_name : joy\r\n      count : 1\r\n      level : 1.5\r\n   1\r\n      tone_name : sad\r\n      count : 1\r\n      level : -1.5\r\n   2\r\n      tone_name : angry\r\n      count : 1\r\n      level : -1<\/pre>\n<p>\u6761\u4ef6\u4ed8\u304d\u9077\u79fb\u30b9\u30c6\u30fc\u30c8\u30e1\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30c0\u30a4\u30a2\u30ed\u30b0\u30bf\u30b9\u30af\u306e\u30d5\u30ed\u30fc\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b\u3001\u30c8\u30fc\u30f3\u30b9\u30b3\u30a2\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3066\u4f7f\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001<\/p>\n<pre class=\"lang:default decode:true\">if context.message_tone.angry &gt; 2.0\r\n    then goTo liveAgent<\/pre>\n<p>\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a href=\"\/docs\/bots\/bot-builder-tool\/dialog-task\/context-object\/\">\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u30aa\u30d6\u30b8\u30a7\u30af\u30c8<\/a>\u3092\u53c2\u7167\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>[vc_raw_html]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[\/vc_raw_html]<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div 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