{"id":33950,"date":"2022-02-28T07:27:14","date_gmt":"2022-02-28T07:27:14","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=33950"},"modified":"2023-03-28T15:12:00","modified_gmt":"2023-03-28T14:12:00","slug":"plans-overview","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-settings\/plan-usage\/plans-overview\/","title":{"rendered":"Plan & Usage Overview"},"content":{"rendered":"
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This article provides information on how virtual assistants are billed, how to track their usage, and the usage limits or quotas applied for various features. Before we go into the details, let us quickly understand the following key terms and concepts.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n

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Accounts or Workspaces<\/span><\/h2>\n

A Workspace or Account refers to a group of users who typically belong to an organization or work on projects. When you sign up, the platform automatically creates a Workspace and a User identity for you. In some scenarios, the platform creates only a user identity and associates you with an existing Workspace. To learn how workspaces are created for different usage scenarios, see Accessing the Platform<\/a>.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n

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Workspace Owner<\/span><\/h2>\n

The workspace or account owner is the user who has created the workspace. Workspace Owner has access to the Administration Console and the Manage Workspace feature. This user can invite additional users to the workspace, manage their roles, and view the plan and usage details of the virtual assistants in the workspace.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n

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Virtual Assistant Owner<\/span><\/h2>\n

The user who creates a virtual assistant becomes its owner by default. The owner can invite other users to the virtual assistant for collaboration. The owner can transfer the ownership to another user of the workspace. Workspace Owner can also change the ownership from the Administration Console. A user can create more than one virtual assistant and be the owner of all of them.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n

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Collaborators<\/span><\/h2>\n

Workspace Owner or Bot Owner can invite others users to a virtual assistant for collaboration. The collaborators\/co-developer\/shared developers have limited access to the virtual assistant based on their assigned roles. A user can be a collaborator for some bots and also be an owner for some other bots.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n

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Workspace Types<\/span><\/h2>\n

Every workspace of the Kore.ai XO Platform is categorized as a Standard or Enterprise workspace. The licenses, usage, and limits of the Virtual Assistants developed using the Kore.ai XO Platform are governed by Kore.ai\u2019s terms and conditions associated with your workspace.<\/p>\n

Standard Workspace<\/span><\/h3>\n

Every workspace gets classified as a Standard Workspace when created. All the virtual assistants published in the Standard Workspace are auto-assigned with the Standard Usage Plan.<\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n\t

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