{"id":27518,"date":"2021-06-02T11:43:48","date_gmt":"2021-06-02T10:43:48","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=27518"},"modified":"2023-03-20T11:08:06","modified_gmt":"2023-03-20T11:08:06","slug":"store","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-store\/store\/","title":{"rendered":"Store"},"content":{"rendered":"<p><span style=\"font-weight: 400\">The <\/span><strong>Store <\/strong><span style=\"font-weight: 400\">is an online collection of&nbsp; bots that run on the Kore.ai XO Platform. The purpose of the store is to enable you as a bot developer to explore the bot&rsquo;s capabilities and import them into your account.You must have a Kore.ai XO Platform account to use template bots (which are the only type of bot available in the store).<\/span><\/p>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Benefits\"><span style=\"font-weight: 400\">Benefits<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">The Store allows you to find predefined bot templates that you can use to develop your own Virtual Assistant faster. If a template fits your needs &#8211; for example it completes a task that is common in your business, you can save time and resources by not starting from scratch.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400\">In addition, developers can even get to know the Kore.ai XO Platform by looking at how a template is built. This can improve their knowledge of the Platform and potentially improve the outcome of their work.<\/span><\/p>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Access_the_Store\"><span style=\"font-weight: 400\">Access the Store<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">You can access the store as follows:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">By visiting <\/span><a href=\"https:\/\/bots.kore.ai\/botstore\/\"><span style=\"font-weight: 400\">https:\/\/bots.kore.ai\/botstore<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Via the Kore.ai XO Platform.<\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Visit_the_Store\"><span style=\"font-weight: 400\">Visit the Store<\/span><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Visit <\/span><a href=\"https:\/\/bots.kore.ai\/botstore\/\"><span style=\"font-weight: 400\">https:\/\/bots.kore.ai\/botstore\/<\/span><\/a><span style=\"font-weight: 400\"> to access the store.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You can view, explore, and use all the available template bots .<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The Virtual Assistant category contains templates that you can apply and then customize to design your own Virtual Assistant.<\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Access_via_the_Koreai_XO_Platform\"><span style=\"font-weight: 400\">Access via the Kore.ai XO Platform<\/span><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400\">\n<p><span style=\"font-weight: 400\">As a Kore.ai platform user, you can access the store from within your account.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Log into the Kore.ai XO Platform.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the landing page, click <\/span><strong>Marketplace <\/strong><span style=\"font-weight: 400\">at the top right.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230320095602\/marketplace.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-56153\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230320095602\/marketplace.png\" alt=\"\" width=\"649\" height=\"275\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230320095602\/marketplace.png 1920w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230320095602\/marketplace-300x127.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230320095602\/marketplace-1024x434.png 1024w\" sizes=\"auto, (max-width: 649px) 100vw, 649px\" \/><\/a><\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You can also access the Marketplace while creating a new assistant. Click <\/span><strong>New Bot<\/strong><span style=\"font-weight: 400\">, then click <\/span><strong>Explore Templates<\/strong><span style=\"font-weight: 400\">.<br \/><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230320095615\/template.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-56162\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230320095615\/template.png\" alt=\"\" width=\"651\" height=\"462\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230320095615\/template.png 998w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230320095615\/template-300x213.png 300w\" sizes=\"auto, (max-width: 651px) 100vw, 651px\" \/><\/a><\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Explore_Available_Assistants\"><span style=\"font-weight: 400\">Explore Available Assistants<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">Once you have accessed the bot store, follow the below steps to explore the various templates offered:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Filter\"><span style=\"font-weight: 400\">Filter<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400\">You can <\/span><strong>filter<\/strong><span style=\"font-weight: 400\"> the bots based on one or more of the following criteria (you can select multiples):<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><strong>Domains <\/strong><span style=\"font-weight: 400\">such as customer service, HR, Healthcare, Retail, Telecom, and more.<\/span><\/li>\n<li style=\"font-weight: 400\"><strong>Features <\/strong><span style=\"font-weight: 400\">like NLU concepts Digital Views, IVR integration, Omnichannel experience, and more.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><strong>Integrations <\/strong><span style=\"font-weight: 400\">like Salesforce, etc.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><strong>Channels <\/strong><span style=\"font-weight: 400\">for deployment like Email, Facebook Messenger, Twilio, etc.&nbsp;<\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Sort\"><span style=\"font-weight: 400\">Sort<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400\">You can <\/span><strong>sort<\/strong><span style=\"font-weight: 400\"> the template bots based on:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Number of downloads.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Recency.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Alphabetically.<\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Preview\"><span style=\"font-weight: 400\">Preview<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400\">Hover over a template bot to <\/span><strong>preview<\/strong><span style=\"font-weight: 400\"> its features like:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Name, icon, and summary of the bot.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Associated title and description, as well as buttons to <\/span><em><span style=\"font-weight: 400\">Use Template<\/span><\/em><span style=\"font-weight: 400\"> or <\/span><span style=\"font-weight: 400\">Know More<\/span><span style=\"font-weight: 400\">.<\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Learn_More\"><span style=\"font-weight: 400\">Learn More<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400\">On the preview display, click <\/span><strong>Know More <\/strong><span style=\"font-weight: 400\">for more details such as:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">A <\/span><strong>video<\/strong><span style=\"font-weight: 400\"> that explains the bot&rsquo;s features.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Two sections that provide:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400\"><strong>Overview<\/strong><span style=\"font-weight: 400\"> &ndash; This section gives a summary of the template bot and the available features .<\/span><\/li>\n<li style=\"font-weight: 400\"><strong>Technical Specifications<\/strong><span style=\"font-weight: 400\"> &ndash; This section gives a detailed overview of the technical aspects of the bot, including prerequisites, configuration , etc.<\/span><\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the right column, you can find:<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The <\/span><strong>number of times the bot was downloaded<\/strong><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The <\/span><strong><em>category<\/em><\/strong> <span style=\"font-weight: 400\">of the bot.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The list of <\/span><strong><em>channels<\/em><\/strong><em><span style=\"font-weight: 400\">,<\/span><\/em> <strong><em>languages<\/em><\/strong><em><span style=\"font-weight: 400\">,<\/span><\/em><span style=\"font-weight: 400\"> and <\/span><strong><em>integrations<\/em><\/strong> <span style=\"font-weight: 400\">(if any) supported.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">The <\/span><strong><em>Related Templates<\/em><\/strong> <span style=\"font-weight: 400\">section for bots similar to the selected template bot.<\/span><\/li>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085324\/bot-template-details.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085324\/bot-template-details.png\" alt=\"\" width=\"1134\" height=\"651\" class=\"alignnone size-full wp-image-44451\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085324\/bot-template-details.png 1134w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085324\/bot-template-details-300x172.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085324\/bot-template-details-1024x588.png 1024w\" sizes=\"auto, (max-width: 1134px) 100vw, 1134px\" \/><\/a>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Select_a_Template\"><span style=\"font-weight: 400\">Select a Template<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">After exploring the template you can click <\/span><strong>Use Template <\/strong><span style=\"font-weight: 400\">if you choose to do so it.<\/span><\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085148\/use-template.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085148\/use-template.png\" alt=\"\" width=\"419\" height=\"446\" class=\"alignnone size-full wp-image-44448\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085148\/use-template.png 419w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085148\/use-template-282x300.png 282w\" sizes=\"auto, (max-width: 419px) 100vw, 419px\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Use_a_Templates\"><span style=\"font-weight: 400\">Use a Templates<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400\">When using a bot template from the store, you are importing it into your account. Once you have explored and selected a template bot, follow the below steps to use it in your account:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"From_the_Store\"><span style=\"font-weight: 400\">From the Store:<\/span><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Visit the store, explore the template bots and click <\/span><strong>Use Template <\/strong><span style=\"font-weight: 400\">on the one you choose.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">You are prompted to log in to your account, if not logged in already.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">If you do not have a valid account, you can create it now.<\/span><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"From_the_Koreai_XO_Platform\"><span style=\"font-weight: 400\">From the Kore.ai XO Platform,<\/span><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Log in to the Kore.ai XO Platform.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the landing page click <\/span><strong>New Bot<\/strong><span style=\"font-weight: 400\">, then select <\/span><strong>Start from the Store<\/strong><span style=\"font-weight: 400\">.<\/span><span style=\"font-weight: 400\"><br \/><\/span><\/li>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085509\/va-landing-page-use-bot-template.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085509\/va-landing-page-use-bot-template.png\" alt=\"\" width=\"1922\" height=\"856\" class=\"alignnone size-full wp-image-44454\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085509\/va-landing-page-use-bot-template.png 1922w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085509\/va-landing-page-use-bot-template-300x134.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085509\/va-landing-page-use-bot-template-1024x456.png 1024w\" sizes=\"auto, (max-width: 1922px) 100vw, 1922px\" \/><\/a><\/p>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Explore the template bots and click <\/span><strong>Use Template <\/strong><span style=\"font-weight: 400\">against the selected templated bot.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Once selected, the Bot Template will be made available for you to work with.&nbsp;<\/span><\/li>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085531\/bot-template-added.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085531\/bot-template-added.png\" alt=\"\" width=\"1922\" height=\"856\" class=\"alignnone size-full wp-image-44457\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085531\/bot-template-added.png 1922w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085531\/bot-template-added-300x134.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220914085531\/bot-template-added-1024x456.png 1024w\" sizes=\"auto, (max-width: 1922px) 100vw, 1922px\" \/><\/a>\n<\/ol>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Store is an online collection of&nbsp; bots that run on the Kore.ai XO Platform. The purpose of the store is to enable you as a bot developer to explore the bot&rsquo;s capabilities and import them into your account.You must have a Kore.ai XO Platform account to use template bots (which are the only type&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[],"class_list":["post-27518","post","type-post","status-publish","format-standard","hentry","category-bot-store"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/27518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=27518"}],"version-history":[{"count":12,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/27518\/revisions"}],"predecessor-version":[{"id":61362,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/27518\/revisions\/61362"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=27518"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=27518"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=27518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}