{"id":27072,"date":"2021-03-17T06:42:55","date_gmt":"2021-03-17T06:42:55","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=27072"},"modified":"2022-09-26T20:50:53","modified_gmt":"2022-09-26T19:50:53","slug":"alert-task-configuring-the-schedule","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/alert\/alert-task-configuring-the-schedule\/","title":{"rendered":"Alert Task \u2013 Configuring the Schedule"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><\/div><\/div><\/section><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\r\n\t\t<\/div>\r\n\t<\/div>\r\n\n<p><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/alert\/notification-tasks\/#Alert_Settings\"><span style=\"font-weight: 400\">As seen here<\/span><\/a><span style=\"font-weight: 400\">, alert tasks only reach out to a web service for data when the VA makes a request. For each task, you need to define when, and how often the web service is queried for data for an alert message. You can define the scheduling options presented to the end-user when the task is set up, as well as the default schedule for the task. This article explains how to do so.<\/span><\/p>\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Configuring_the_Schedule_for_a_Task\"><span style=\"font-weight: 400\">Configuring the Schedule for a Task<\/span><\/span><\/h1>\n<p><span style=\"font-weight: 400\">To get started with defining the schedule to run a task on, please follow the steps below:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Go to <\/span><strong>Build &gt; Conversation Skills &gt; Alert Tasks.<\/strong><\/li>\n<li style=\"font-weight: 400\"><strong>Create or select the task<\/strong><span style=\"font-weight: 400\"> you want to work with.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">On the <\/span><strong>Settings<\/strong><span style=\"font-weight: 400\"> tab, click the <\/span><strong>Expand<\/strong><span style=\"font-weight: 400\"> icon in the <\/span><strong>Schedule<\/strong><span style=\"font-weight: 400\"> section as shown in the following illustration. <\/span><\/li>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220926204925\/schedule.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220926204925\/schedule-1024x353.png\" alt=\"\" width=\"640\" height=\"221\" class=\"alignnone size-large wp-image-45573\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220926204925\/schedule-1024x353.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220926204925\/schedule-300x103.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220926204925\/schedule.png 1574w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a>\n<\/ul>\n<p><span style=\"font-weight: 400\">To configure the schedule for your task, you must define the <\/span><strong>Trigger Interval Options<\/strong><span style=\"font-weight: 400\">, and then the <\/span><strong>Default Trigger Interval.<\/strong><span style=\"font-weight: 400\"> The <\/span><strong>Default Trigger Interval<\/strong><span style=\"font-weight: 400\"> is the elapsed time between the last task request and the next automated task request.<\/span><\/p>\n<p><span style=\"font-weight: 400\">To set the options displayed to the end-user, in the <\/span><strong>Trigger Interval Options<\/strong><span style=\"font-weight: 400\"> section:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In the first field, select one or more of <\/span><strong>Daily<\/strong><span style=\"font-weight: 400\">, <\/span><strong>Weekday<\/strong><span style=\"font-weight: 400\">, <\/span><strong>Weekend<\/strong><span style=\"font-weight: 400\">, individual <\/span><strong>days of the week<\/strong><span style=\"font-weight: 400\"> or <\/span><strong>Select All<\/strong><span style=\"font-weight: 400\">, and then click <\/span><strong>OK<\/strong><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In the second field, select one or more of <\/span><strong>Every, At<\/strong><span style=\"font-weight: 400\">, or <\/span><strong>Select All<\/strong><span style=\"font-weight: 400\">, and then click <\/span><strong>OK<\/strong><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">In the third field, select one or more of the available 5-minute intervals or 30-minute time slots (based on whether the second field is Every or At), or <\/span><strong>Select All<\/strong><span style=\"font-weight: 400\">, and then click <\/span><strong>OK<\/strong><span style=\"font-weight: 400\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">In the following illustration, the <\/span><strong>Default Trigger Interval<\/strong><span style=\"font-weight: 400\"> settings of&nbsp; <\/span><strong>Daily At<\/strong><span style=\"font-weight: 400\"> &lt; <\/span><strong><em>any 30-minute interval <\/em><\/strong><span style=\"font-weight: 400\">&gt;.<\/span><\/p>\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>As seen here, alert tasks only reach out to a web service for data when the VA makes a request. For each task, you need to define when, and how often the web service is queried for data for an alert message. You can define the scheduling options presented to the end-user when the task&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[67],"tags":[],"class_list":["post-27072","post","type-post","status-publish","format-standard","hentry","category-alert"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/27072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=27072"}],"version-history":[{"count":4,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/27072\/revisions"}],"predecessor-version":[{"id":45577,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/27072\/revisions\/45577"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=27072"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=27072"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=27072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}