{"id":22295,"date":"2019-08-16T12:43:47","date_gmt":"2019-08-16T11:43:47","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=22295"},"modified":"2023-10-16T09:26:59","modified_gmt":"2023-10-16T08:26:59","slug":"working-with-the-confirmation-nodes","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-confirmation-nodes\/","title":{"rendered":"Confirmation Nodes"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p><span style=\"font-weight: 400;\">The <\/span><b>Confirmation Node<\/b><span style=\"font-weight: 400;\"> allows you to prompt the user for a <\/span><i><span style=\"font-weight: 400;\">Yes<\/span><\/i><span style=\"font-weight: 400;\"> or <\/span><i><span style=\"font-weight: 400;\">No<\/span><\/i><span style=\"font-weight: 400;\"> answer.\u00a0 It helps when you want to verify information or allow the user to make a choice.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, in the <\/span><i><span style=\"font-weight: 400;\">Book Flight Bot,<\/span><\/i><span style=\"font-weight: 400;\"> you can use a confirmation node to prompt the user to respond if they would like to know the weather forecast at the destination.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The confirmation node\u2019s conditional transitions go beyond the <\/span><i><span style=\"font-weight: 400;\">If-Else<\/span><\/i><span style=\"font-weight: 400;\"> expressions. The transition depends on user reply: assertion (yes) or negation (no). The <\/span><i><span style=\"font-weight: 400;\">Else <\/span><\/i><span style=\"font-weight: 400;\">condition comes into play if their answer isn\u2019t both<\/span>.<\/p>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Add_the_Node\"><span style=\"font-weight: 400;\">Add the Node<\/span><\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Setting up a confirmation node in a dialog task involves the following steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Open the dialog task to which you want to add the Confirmation node.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add a Confirmation node in the designated place. For steps related to adding nodes, <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/chatbot-overview\/using-the-dialog-builder-tool\/#Adding_Nodes\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By default, the Confirmation window is displayed in the <\/span><b>Component Properties<\/b><span style=\"font-weight: 400;\"> tab.<\/span><\/li>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921141257\/conf-node-added.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45105\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921141257\/conf-node-added-1024x456.png\" alt=\"\" width=\"640\" height=\"285\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921141257\/conf-node-added-1024x456.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921141257\/conf-node-added-300x134.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921141257\/conf-node-added.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><br \/>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Configure_the_Node\"><span style=\"font-weight: 400;\">Configure the Node<\/span><\/span><\/h1>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Component_Properties\"><span style=\"font-weight: 400;\">Component Properties<\/span><\/span><\/h2>\n<table style=\"background-color: #fffbea; width: 100%;\" width=\"100%\">\n<tbody>\n<tr>\n<td width=\"100%\"><strong><em>Notes<\/em><\/strong><em><span style=\"font-weight: 400;\">:\u00a0<\/span><\/em><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><em><span style=\"font-weight: 400;\"><i>The configurations you set up or edit in these sections reflect in all other dialog tasks that use this node<\/i>.\u00a0<\/span><\/em><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\"><em><span style=\"font-weight: 400;\"><i>This article works with the new dialog builder, you will find this feature in legacy builder at the same location i.e. <\/i><b><i>Confirmation node -&gt; Component Properties<\/i><\/b>.<\/span><\/em><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">To configure the component properties, follow the below steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">On the <b>Component Properties<\/b> tab, under the <b>General Settings<\/b> section, enter a <b>Name<\/b> and a <b>Display Name<\/b>.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under the <b>User Prompts<\/b> section, you can compose the confirmation request either as plain text or as a JavaScript message.center channel-specific messages for User Prompts using the <b>Manage<\/b> link. For more information, refer to the <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/prompt-editor\/\">Using the Prompt Editor<\/a> article. <\/span>\n<ol>\n<li style=\"font-weight: 400;\">To add more prompts , click <strong>Add a Prompt<\/strong> and repeat the above steps.<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enable the channel-specific standard formatting to <\/span><strong>Display Confirmation Options<\/strong><strong><br \/>\n<\/strong><span style=\"font-weight: 400;\">If this is not enabled, the yes\/no options will not be displayed to the end-user.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Platform detection of Yes\/No is based on the below keywords. The platform ensures that the yes\/no synonyms, including the internal ones, are processed at the same time and the earliest choice\u00a0 takes precedence. This means that something like <i>of course not<\/i> is considered as NO, and is not mapped\u00a0 to YES because <i>of course<\/i> could also be part of the YES synonym. Also, the yes\/no synonyms are concepts and patterns as well.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><strong><br \/>\nFor yes:<\/strong><strong><br \/>\n<\/strong><span style=\"color: #999999;\"><em><span style=\"font-weight: 400;\">&#8216;kay, &lt;I agree, &lt;I am&gt;, &lt;I am certain&gt;, &lt;I am listening&gt;, &lt;I am pleased to&gt;, &lt;I am sure&gt;, &lt;I can believe it&gt;, &lt;I can believe that&gt;, &lt;I can see that&gt;, &lt;I can try&gt;, &lt;I consent, &lt;I could not agree with you more, &lt;I did&gt;, &lt;I do&gt;, &lt;I give consent, &lt;I give my consent, &lt;I guess so, &lt;I have no objection, &lt;I think so, &lt;I totally agree, &lt;I understand&gt;, &lt;I will drink to that, &lt;O.K., &lt;OK, &lt;a&#8217;ight, &lt;a&#8217;right, &lt;absolutely, &lt;accept&gt;, &lt;accepted&gt;, &lt;ack, &lt;affirmative&gt;, &lt;agreed, &lt;ah yes, &lt;all right, &lt;alright, &lt;always&gt;, &lt;apparently&gt;, &lt;approved, &lt;ay, &lt;aye, &lt;be my guest, &lt;beyond a doubt&gt;, &lt;bring it on&gt;, &lt;but of course, &lt;by all means, &lt;can not argue with that, &lt;certainly&gt;, &lt;completely, &lt;confirmed, &lt;constantly&gt;, &lt;continue, &lt;correct&gt;, &lt;could be&gt;, &lt;could not have said it better, &lt;da, &lt;damn good, &lt;damn straight, &lt;definitely, &lt;delighted, &lt;do it&gt;, &lt;especially, &lt;evidently&gt;, &lt;exactly, &lt;extremely&gt;, &lt;fantastic&gt;, &lt;fine&gt;, &lt;for sure, &lt;fortune smiles on that, &lt;fully, &lt;generally, &lt;go ahead&gt;, &lt;go ahead with, &lt;he does&gt;, &lt;he is&gt;, &lt;hell yeah, &lt;highly likely&gt;, &lt;how true&gt;, &lt;i guess&gt;, &lt;in this case&gt;, &lt;indeed, &lt;indefinitely, &lt;indubitably&gt;, &lt;it does&gt;, &lt;it is&gt;, &lt;it is highly likely&gt;, &lt;it will be a pleasure to, &lt;it will be my pleasure to, &lt;it would be a pleasure, &lt;let us try&gt;, &lt;make it so&gt;, &lt;makes sense, &lt;most assuredly, &lt;most certainly, &lt;mostly&gt;, &lt;my pleasure&gt;, &lt;naturally&gt;, &lt;no doubt, &lt;no objections&gt;, &lt;no problem&gt;, &lt;nod, &lt;nods, &lt;o.k., &lt;of course, &lt;oh alright, &lt;oh okay, &lt;oh sure, &lt;ok, &lt;okey dokey, &lt;one hundred percent, &lt;only just&gt;, &lt;perfect&gt;, &lt;please do&gt;, &lt;positively, &lt;precisely, &lt;probably&gt;, &lt;right&gt;, &lt;right ,, &lt;right brah, &lt;right on, &lt;righto, &lt;righty-ho, &lt;she does&gt;, &lt;she is&gt;, &lt;shure, &lt;si, &lt;so will you, &lt;sounds wonderful, &lt;supposedly, &lt;sure, &lt;sure thing, &lt;surely, &lt;that is alright, &lt;that is correct, &lt;that is good, &lt;that is right, &lt;thats great , yes, &lt;thats great yes, &lt;they are&gt;, &lt;they do&gt;, &lt;thumbs up, &lt;totally, &lt;true&gt;, &lt;two thumbs up, &lt;uh-huh, &lt;undoubtedly, &lt;unquestionably, &lt;very well, &lt;very well indeed, &lt;we can try&gt;, &lt;we did&gt;, &lt;we do&gt;, &lt;we should try&gt;, &lt;well maybe you are right, &lt;well perhaps you are right, &lt;whatever&gt;, &lt;will do&gt;, &lt;with pleasure, &lt;without a doubt, &lt;wonderful&gt;, &lt;yah, &lt;yay, &lt;yea, &lt;yeah, &lt;yeah definitely, &lt;yeah sure, &lt;yeh, &lt;yep, &lt;yeppers, &lt;yes, &lt;yes please, &lt;yes really, &lt;yip, &lt;you are right, &lt;you bet&gt;, &lt;you could say that&gt;, &lt;you may, &lt;you may be right, &lt;you may have a point, &lt;yup, &lt;yuppers, I would say so, Y, d&#8217;accord, it_is_ok, its_ok, okay, okey, positive, right-o, touche, why_not, will_be_nice, ya, yes, yo, you_bet_you, ys<\/span><\/em><\/span><span style=\"font-weight: 400;\"><br \/>\n<strong><br \/>\nFor no:<br \/>\n<\/strong><\/span><em><em><span style=\"color: #999999;\">&lt;I am afraid I disagree with you, &lt;I am afraid I do not agree, &lt;I am afraid not, &lt;I am not sure I agree, &lt;I am not sure that I, &lt;I could not disagree more, &lt;I disagree, &lt;I do not&gt;, &lt;I do not agree, &lt;I do not believe it&gt;, &lt;I do not believe so, &lt;I do not believe you&gt;, &lt;I do not think so, &lt;I do not want to&gt;, &lt;I dont think so, &lt;I doubt it, &lt;I just do not get it, &lt;I refuse&gt;, &lt;I think not, &lt;I will not&gt;, &lt;I would not&gt;, &lt;but no, &lt;but of course not, &lt;by no means, &lt;come off it, &lt;did not&gt;, &lt;disagree, &lt;do not be absurd, &lt;do not be ridiculous, &lt;do not be silly, &lt;do not be stupid, &lt;does not seem likely&gt;, &lt;does not seem possible&gt;, &lt;doubtful, &lt;false&gt;, &lt;fat chance, &lt;fortune does not smile on that, &lt;get out&gt;, &lt;get real, &lt;hardly, &lt;he does not&gt;, &lt;he is not&gt;, &lt;hell no, &lt;horse hockey, &lt;if you say so, &lt;iie, &lt;impossible, &lt;improbable, &lt;inconceivable&gt;, &lt;it does not&gt;, &lt;it is not&gt;, &lt;it is not possible, &lt;it is unlikely&gt;, &lt;me thinks not, &lt;most certainly not, &lt;naaah, &lt;naah, &lt;nah, &lt;naw, &lt;nay, &lt;neah, &lt;negative, &lt;neither, &lt;neither of these, &lt;never, &lt;never&gt;, &lt;never mind&gt;, &lt;no, &lt;no&gt;, &lt;no !, &lt;no ,, &lt;no -, &lt;no ., &lt;no I am fine, &lt;no I am good, &lt;no I am ok, &lt;no can do, &lt;no chance&gt;, &lt;no thank you, &lt;no thanks, &lt;no way, &lt;no way&gt;, &lt;none, &lt;none of them, &lt;none of these, &lt;noo, &lt;nope, &lt;not a chance, &lt;not a prayer&gt;, &lt;not a snowball &#8216;s chance in hell, &lt;not any of them, &lt;not at all, &lt;not at all&gt;, &lt;not at the moment, &lt;not by a long shot, &lt;not by any means, &lt;not especially, &lt;not exactly, &lt;not in a million years, &lt;not likely&gt;, &lt;not many&gt;, &lt;not much&gt;, &lt;not on your life, &lt;not particularly, &lt;not really, &lt;not so much&gt;, &lt;not sure, &lt;not that I know of, &lt;not to my knowledge&gt;, &lt;not to speak of, &lt;not very often&gt;, &lt;nuts to you, &lt;of course not, &lt;oh come on, &lt;on the contrary&gt;, &lt;rubbish, &lt;seldom, &lt;she does not&gt;, &lt;she is not&gt;, &lt;strange, &lt;surely not, &lt;that is impossible, &lt;that is rubbish, &lt;that is unbelievable, &lt;there is no reason to think so, &lt;they are not&gt;, &lt;they do not&gt;, &lt;thinks not, &lt;uh-hu, &lt;uh-uh, &lt;uhuh, &lt;unbelievable, &lt;unfortunately not, &lt;unlikely, &lt;unlikely&gt;, &lt;we do not&gt;, &lt;yeah yeah, &lt;you are dead wrong, &lt;you are having me on, &lt;you are joking, &lt;you are kidding, &lt;you are not serious, &lt;you are winding me up, &lt;you can not be serious, &lt;you have got that wrong, &lt;you have got to be kidding, &lt;you must be joking, &lt;you must be kidding, N, do_not, instead, maybe_at_another_time, n, neither, no, not_OK, not_at_a_time, not_ever, not_now, nothing<\/span><\/em><\/em><br \/>\n<span style=\"font-weight: 400;\">In both cases, \u201c&lt;\u201d means the start of the sentence and \u201c&gt;\u201d means the end of the sentence.\u00a0 Many of these words are only treated as a <\/span><i><span style=\"font-weight: 400;\">yes<\/span><\/i><span style=\"font-weight: 400;\"> or <\/span><i><span style=\"font-weight: 400;\">no<\/span><\/i><span style=\"font-weight: 400;\"> if they appear at the start or the end of an utterance, not in the middle<\/span>.<\/li>\n<\/ol>\n<\/li>\n<li><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You can use <b>Rephrase Responses <\/b>to rewrite VA replies using AI based on conversation context and user emotions. For Confirmation nodes, this feature helps rephrase the responses entered under <i>User Prompts<\/i>. To see this feature in your node\u2019s Component Properties, enable the <a href=\"https:\/\/developer.kore.ai\/v10-1\/integrations\/configuring-the-openai-action\/\">OpenAI<\/a> or <a href=\"https:\/\/developer.kore.ai\/v10-1\/integrations\/configuring-the-azure-openai-action\/\">Azure-OpenAI<\/a> integration and the <b>Dynamic Prompt and Message Rephrasing <\/b>feature under <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/nlp\/llm-and-generative-ai\/#Enable_LLM_Features\">LLM and Generative AI<\/a>.\u00a0 By default, this feature is disabled for each node. Turn on the toggle to enable Rephrase Responses.<\/span><\/span><\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Configure the <b>number of previous user inputs<\/b> to define\u00a0 how many previous user messages should be sent to OpenAI as context based on which to rephrase the response sent through the node. You can choose between 0 and 5, where 0 means that no previous input is considered, while 5 means that the previous 5 responses are sent as context.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230403121254\/rephrase-response.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-56497\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230403121254\/rephrase-response.png\" alt=\"\" width=\"388\" height=\"269\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230403121254\/rephrase-response.png 388w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230403121254\/rephrase-response-300x208.png 300w\" sizes=\"auto, (max-width: 388px) 100vw, 388px\" \/><\/a><\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add context-specific <\/span><b>Synonyms<\/b><span style=\"font-weight: 400;\"> for <\/span><i><span style=\"font-weight: 400;\">Yes<\/span><\/i><span style=\"font-weight: 400;\"> and <\/span><i><span style=\"font-weight: 400;\">No<\/span><\/i><span style=\"font-weight: 400;\"> within the Confirmation node to suit the dialog\u2019s context. The Platform can identify the emojis in user utterance and consider them for confirmation\/rejection, for example, a thumbs-up emoji will be taken to mean confirmation from the user<\/span>.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142121\/confirmation-node-synonym.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45111\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142121\/confirmation-node-synonym.png\" alt=\"\" width=\"361\" height=\"601\" \/><\/a><br \/>\n<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><\/div><\/div><\/section><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"w-message color_yellow\"><div class=\"w-message-body\"><p><b>Note<\/b>: The Platform now supports additional Synonyms for Traditional Chinese language for Yes\/No confirmation. <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-confirmation-nodes\/#Additional_Synonyms_for_Traditional_Chinese_Language\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a>.<\/p><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><b>Variable Namespaces<\/b><span style=\"font-weight: 400;\"> section, associate the variable namespaces to execute this node and its transitions. This option is visible only when the <\/span><b>Variable Namespace<\/b><span style=\"font-weight: 400;\"> is enabled for the assistant you are working with. You can go with the task level settings or customize it for this node. For more information, refer to the <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-settings\/bot-management\/managing-namespace\/\"><span style=\"font-weight: 400;\">Managing Namespace<\/span><\/a><span style=\"font-weight: 400;\"> article<\/span>.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142028\/component-properties1.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45108\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142028\/component-properties1.gif\" alt=\"\" width=\"350\" height=\"552\" \/><\/a><\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Additional_Synonyms_for_Traditional_Chinese_Language\">Additional Synonyms for Traditional Chinese Language<\/span><\/h3>\n<p>For the <b>Traditional Chinese<\/b> language, the Platform provides the following additional synonyms for &#8220;<i>yes<\/i>&#8221; and &#8220;<i>no<\/i>&#8221; responses on the <b>Confirmation node<\/b>:<\/p>\n<p><b>Yes Confirmation<\/b><\/p>\n<p><code>\"\u4fc2\", \"\u4fc2\u5440\", \"\u8b1b\u5f97\u5571\", \"\u5571\", \"\u5187\u554f\u984c\"<\/code><\/p>\n<p><b>No Confirmation<\/b><\/p>\n<p><code>\"\u5514\u4fc2\", \"\u5187\", \"\u7121\", \"\u5514\u5f97\", \"\u5514\u53ef\u4ee5\", \"\u5514\u4f7f\", \"\u5514\u8981\", \"\u5514\u60f3\", \"\u5514\u5571\"<\/code><\/p>\n<p>These synonyms can be configured on the confirmation node under <b>Component Properties<\/b> &gt; <b>Synonyms<\/b> during the <b>Build<\/b> stage of a <b>Dialog Task<\/b>.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20221230072354\/chinese-yes-no-new.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-50264\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20221230072354\/chinese-yes-no-new.png\" alt=\"\" width=\"500\" height=\"400\" \/><\/a><\/p>\n<p>After detecting these additional synonyms, the <b>Confirmation<\/b> node extracts \u201c<i>yes<\/i>\u201d or \u201c<i>no<\/i>\u201d from the user utterance.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Instance_Properties\"><span style=\"font-weight: 400;\">Instance Properties<\/span><\/span><\/h2>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">On the <strong>Confirmation Component Properties<\/strong> window, click the <\/span><strong>Instance Properties<\/strong><span style=\"font-weight: 400;\"> tab.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under the <\/span><strong>Interruptions Behavior<\/strong><span style=\"font-weight: 400;\"> section, you can configure the interruptions behavior for this node.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<div class=\"alert alert-info\"><em>Note:<\/em> The settings in the <strong>Instance Properties<\/strong> tab are specific to the current task and do not reflect in other dialog tasks that use this node<\/div>\n<ol>\n<li style=\"font-weight: 400;\"><strong>Use the task level \u2018Interruptions Behavior\u2019 setting<\/strong><span style=\"font-weight: 400;\">: The VA refers to the Interruptions Behavior settings set at the dialog task level.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><b>Customize for this node option:<\/b> You can customize the <b>Interruptions Behavior<\/b> settings for this node by selecting this option and configuring it. For more information refer to the <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-intelligence\/interruption-handling-context-switching-intents\/\">Interruption Handling and Context Switching<\/a> article.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under the<b> Precedence <\/b>section, when the user\u2019s input for an entity consists of a valid value for the entity and another intent, you can control the experience by choosing between <i>Intent over Entity<\/i> or <i>Entity over Intent<\/i> options. For example, if a <i>Flight Booking<\/i> assistant prompts for the destination and the user enters, <i>Bangalore, how\u2019s the weather there?<\/i> you can define how the bot responds in such cases; pick the entity and add the intent to the follow-up intents stack or go ahead with the intent first based upon the <b>Interruptions Behavior<\/b> settings.<br \/>\n<\/span><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142421\/conf-instance-properties1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45117\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142421\/conf-instance-properties1.png\" alt=\"\" width=\"346\" height=\"476\" \/><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under the <b>Custom Tags<\/b> section, add tags to build custom profiles of your VA conversations. <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/custom-meta-tags\/\">Learn more<\/a>.<br \/>\n<\/span><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142325\/conf-instance-properties2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45114\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142325\/conf-instance-properties2.png\" alt=\"\" width=\"349\" height=\"478\" \/><\/a><\/li>\n<\/ol>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"IVR_Properties\"><span style=\"font-weight: 400;\">IVR Properties<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Use\u00a0 the <\/span><b>IVR properties <\/b><span style=\"font-weight: 400;\">tab on the Confirmation Node to define the initial prompts, timeout prompts, no match prompts, and error prompts with customization for the retries behavior, input mode, grammar settings for Global and Node level use cases, prompts, and call behavior parameters for this node to use in IVR Channel. These settings are defined at the Confirmation Node level. For more information, read the <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/voice-call-properties\/\"><span style=\"font-weight: 400;\">Voice Call Properties<\/span><\/a> <span style=\"font-weight: 400;\">article<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<div class=\"alert alert-info\"><b>Note<\/b><span style=\"font-weight: 400;\">: The Confirmation Node supports all voice call properties for the\u00a0 IVR, Audio Codes, Twilio Voice, and Voice Gateway channels. Except the IVR Data Extraction Key property is not supported.<\/span><\/div>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142454\/conf-ivr.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45120\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142454\/conf-ivr.gif\" alt=\"\" width=\"346\" height=\"568\" \/><\/a><br \/>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Connections_Properties\"><span style=\"font-weight: 400;\">Connections Properties<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The Confirmation node\u2019s conditional transitions go beyond the If-Else expressions used for the other nodes. You can define conditional expression based on a context object value, else a user assertion (yes), or else user negation (no). Beyond the three, you can define a fallback <\/span><i><span style=\"font-weight: 400;\">Else<\/span><\/i><span style=\"font-weight: 400;\"> condition to trigger.\u00a0<\/span><\/p>\n<div class=\"alert alert-info\"><b><i>Note<\/i><\/b><i><span style=\"font-weight: 400;\">: These conditions are applicable only for this instance and will not affect the node when being used in any other dialog.<\/span><\/i><\/div>\n<p><span style=\"font-weight: 400;\">For details on how to work with connection conditions,\u00a0 read the <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/nodes-conditions\/\"><span style=\"font-weight: 400;\">Adding IF-Else Conditions to Node Connections<\/span><\/a> article.<\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142523\/conf-connections.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45123\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921142523\/conf-connections.png\" alt=\"\" width=\"354\" height=\"689\" \/><\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>[vc_raw_html]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[\/vc_raw_html]<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"The Confirmation Node allows you to prompt the user for a Yes or No answer.\u00a0 It helps when you want to verify information or allow the user to make a choice. For example, in the Book Flight Bot, you can use a confirmation node to prompt the user to respond if they would like to...","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-22295","post","type-post","status-publish","format-standard","hentry","category-dialog-task"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/22295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=22295"}],"version-history":[{"count":33,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/22295\/revisions"}],"predecessor-version":[{"id":59856,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/22295\/revisions\/59856"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=22295"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=22295"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=22295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}