{"id":21744,"date":"2019-07-03T09:54:34","date_gmt":"2019-07-03T08:54:34","guid":{"rendered":"https:\/\/developer.kore.ai\/v10-1\/?p=21744"},"modified":"2022-10-05T13:48:13","modified_gmt":"2022-10-05T12:48:13","slug":"sub-intents-and-follow-up-intents","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-intelligence\/sub-intents-and-follow-up-intents\/","title":{"rendered":"Sub-Intents & Follow-up Intents"},"content":{"rendered":"

Human conversations are dynamic in that they tend to switch between intents and entities, often combining multiple things into one.<\/span><\/p>\n

The Kore.ai XO Platform offers <\/span>Sub Intents<\/strong> that are defined at the task level, and are the easiest way to shape dialog without having to manage context manually. This enables conversations to seamlessly branch into related intents as part of the primary intent, and work only within this context. An output context is added to the parent intent and an input context of the same name is added to the newly created child intent. Thus, the child intent can only be matched when the parent intent was matched during a previous portion of the conversation.<\/span><\/p>\n

Follow-up Intents<\/strong> come in handy during the course of a dialog, a user utterance or intent cannot be attended to immediately. You can access such intents that come up during the execution of a different task, but that was never acted upon. These are stored in the <\/span>FollowupIntents<\/span><\/em> array. You can then opt to ask users at the end of the dialog flow to select and perform tasks from a list of identified follow-up intents. You can also access this list to further train and refine their dialog flows.<\/span><\/p>\n

<\/div><\/div>\n

Sub Intents<\/span><\/span><\/h1>\n

There are three ways to define Sub Intents:<\/span><\/p>\n