{"id":17977,"date":"2017-02-17T13:52:30","date_gmt":"2017-02-17T13:52:30","guid":{"rendered":"https:\/\/developer.kore.com\/?post_type=docs&#038;p=10166"},"modified":"2023-04-19T09:27:07","modified_gmt":"2023-04-19T08:27:07","slug":"whats-new-in-this-release-bot-builder","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/whats-new\/whats-new-in-this-release-bot-builder\/","title":{"rendered":"What&#8217;s New &#8211; Redirected"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p>This section contains release information for the <strong>Kore.ai Experience Optimization Platform v9.1<\/strong> released on Oct 30th, 2021.<\/p>\n<p><a href=\"#previous\">See Major Previous Releases<\/a><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h1><span class=\"ez-toc-section\" id=\"Virtual_Assistants\"><strong>Virtual Assistants<\/strong><\/span><\/h1>\n<p>The following are the new features and enhancements for managing Virtual Assistants.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Multilingual_Virtual_Assistants\">Multilingual Virtual Assistants<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Virtual assistants that engage the customers in their preferred language are very effective in improving the customer experience. This update of the platform allows you to automatically enable multilingual virtual assistants. You only need to train the virtual assistant in one of your preferred languages, and the language-agnostic NLP models can start engaging the customers in over 100 languages. The virtual assistants also support auto-translation of the responses using the translation services from Google Cloud or Microsoft. <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/multi-lingual\/building-multi-language-bots\/#Generic_Language\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Conversation_Testing\">Conversation Testing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">End-to-end validation of the assistant\u2019s skills ensures the best experience for the customers and improves RoI. The Conversation Testing tool allows you to validate the virtual assistant\u2019s interaction flows across dialog and knowledge graph intents. You can record the test cases, execute them and also analyze the test results to optimize the performance.\u00a0 <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/multi-lingual\/building-multi-language-bots\/#Generic_Language\">Learn <\/a><\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/test-your-bot\/conversation-testing\/\"><span style=\"font-weight: 400;\">more<\/span><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Feature_Enhancements\">Feature Enhancements<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">There are times when you do not want to present certain information to your users. To help you achieve this, Knowledge Graph now supports disabling selected nodes or FAQs that are invalid for a certain period. You can re-enable these intents anytime when your business needs them. Also, explore the new FAQ API to synchronize the responses and the status of the KG intents. <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/knowledge-task\/creating-a-knowledge-graph\/\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\">The Webhook channel has a new version of the APIs (Version 2.0) with standardized request and response formats. This release includes a web client for the Webhook channel.<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Voice Channel\u2019s error flows are standardized to always invoke the call termination handler.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Virtual assistant definition files now support version compatibility checks to prevent imports in non-compatible application versions. These checks are applicable only for the on-premises installations with different application versions in different environments.\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Slovenian is supported as a standard language now. <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/multi-lingual\/building-multi-language-bots\/#Generic_Language\">Learn <\/a><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/multi-lingual\/building-multi-language-bots\/#Standard_Languages\">more<\/a><\/span><\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h1><span class=\"ez-toc-section\" id=\"Process_Apps\"><strong>Process Apps<\/strong><\/span><\/h1>\n<p>The following are the new features and enhancements for managing Process Apps.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Email_Trigger\">Email Trigger<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">There are times where you don\u2019t want to fill a lengthy form for a purchase\/leave request to your manager, instead send out an email on your query. The Process Apps now provide the ability to the end-users to trigger an automatic business process just by sending out an email. For e.g. you can send an email for budget approval, and this can automatically initiate a process flow and create a task for the appropriate persons\/groups.\u00a0 <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/multi-lingual\/building-multi-language-bots\/#Generic_Language\">Learn <\/a><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/process-apps\/flow\/triggers\/email\/\">more<\/a><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Delay_Event\">Delay Event<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Use the Delay event to hold a process flow for a specific amount of time before initiating the next steps in the flow. For example, in an employee onboarding flow, after an orientation task is sent to the manager of the new hire, you want the process to wait for a week before another task is sent to their manager to follow up. <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/multi-lingual\/building-multi-language-bots\/#Generic_Language\">Learn <\/a><\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/process-apps\/flow\/events\/delay\/\"><span style=\"font-weight: 400;\">more<\/span><\/a><\/p>\n<h3><span class=\"ez-toc-section\" id=\"One-click_Approval_via_Email\">One-click Approval via Email<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">There are cases where you would like to provide quick approval with just a click on the email. The task assignment emails can now include <\/span><span style=\"font-weight: 400;\">actionable buttons\/links so that the users can complete the task directly from their email inbox.\u00a0<\/span><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<h1><span class=\"ez-toc-section\" id=\"SDK_Versions\"><strong>SDK Versions<\/strong><\/span><\/h1>\n<p>The following is the recommendation for the versions compatible with this release:<\/p>\n<ul>\n<li>Web\/Mobile SDK &amp; Widget SDK:\n<ul>\n<li>version 9.1.0 <a href=\"https:\/\/github.com\/Koredotcom\/web-kore-sdk\" target=\"_blank\" rel=\"noopener noreferrer\">source GitHub link<\/a><\/li>\n<li>Updated to address minor bug fixes.<\/li>\n<\/ul>\n<\/li>\n<li>BotKit SDK:\n<ul>\n<li>version 8.1.0\u00a0<a href=\"https:\/\/github.com\/Koredotcom\/BotKit\" target=\"_blank\" rel=\"noopener noreferrer\">source GitHub link<\/a><\/li>\n<li>Updated with Node Module upgrade and minor bug fixes.<\/li>\n<li>Usage instructions:\u00a0<a href=\"https:\/\/multisite.korebots.com\/v9-0\/docs\/bots\/sdks\/using-the-botkit-sdk\/\" target=\"_blank\" rel=\"noopener noreferrer\">Botkit SDK<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"This section contains release information for the Kore.ai Experience Optimization Platform v9.1 released on Oct 30th, 2021. See Major Previous Releases Virtual Assistants The following are the new features and enhancements for managing Virtual Assistants. Multilingual Virtual Assistants Virtual assistants that engage the customers in their preferred language are very effective in improving the customer...","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-17977","post","type-post","status-publish","format-standard","hentry","category-whats-new"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/17977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=17977"}],"version-history":[{"count":25,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/17977\/revisions"}],"predecessor-version":[{"id":56744,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/17977\/revisions\/56744"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=17977"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=17977"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=17977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}