{"id":17958,"date":"2016-12-09T14:43:35","date_gmt":"2016-12-09T14:43:35","guid":{"rendered":"https:\/\/developer.kore.com\/?post_type=docs&#038;p=9233"},"modified":"2024-02-18T16:03:57","modified_gmt":"2024-02-18T16:03:57","slug":"working-with-the-service-node","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-service-node\/","title":{"rendered":"Service Node"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p><span style=\"font-weight: 400;\">The Service Node is a component type in a dialog task that you can use to add an API service to make REST or SOAP requests to third-party web services. You can use this node when you have the parameters needed for the API request using an entity or other nodes to capture the user input.<\/span><\/p>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Add_the_Node\"><span style=\"font-weight: 400;\">Add the Node<\/span><\/span><\/h1>\n<p><span style=\"font-weight: 400;\">Service Nodes can only be added as part of a Bot Action node. Therefore, before you can add a Service Node, you need to add a Bot Action node. <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/bot-action-node\/\"><span style=\"font-weight: 400;\">Read more about Bot Action Nodes<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400;\">: Post v9.0 of the XO )Platform, the Service node is categorized under the Bot Action node. For details on the Bot Action node, <\/span><\/em><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/bot-action-node\/\"><em><span style=\"font-weight: 400;\">click here<\/span><\/em><\/a><em><span style=\"font-weight: 400;\">.<\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Keeping this in mind, the setup of a Service node in a dialog task involves the following steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Open the dialog task to add the Service node.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create and\/or expand a Bot Action node.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add a Service node in the designated place. For steps related to adding nodes, <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/chatbot-overview\/using-the-dialog-builder-tool\/#Adding_Nodes\"><span style=\"font-weight: 400;\">refer here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Service window is displayed with the <\/span><strong>Component Properties<\/strong><span style=\"font-weight: 400;\"> tab selected by default.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">To connect a Service node to a node outside of its containing Bot Action node, please read our article about the <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/bot-action-node\/\"><span style=\"font-weight: 400;\">Bot Action Node<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120402\/add-service-node.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45085\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120402\/add-service-node-1024x456.png\" alt=\"\" width=\"640\" height=\"285\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120402\/add-service-node-1024x456.png 1024w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120402\/add-service-node-300x134.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120402\/add-service-node.png 1922w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/a><br \/>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Configure_the_Node\"><span style=\"font-weight: 400;\">Configure the Node<\/span><\/span><\/h1>\n<h2><span class=\"ez-toc-section\" id=\"Component_Properties\"><span style=\"font-weight: 400;\">Component Properties<\/span><\/span><\/h2>\n<table style=\"background-color: #fffbea; width: 100%;\" width=\"100%\">\n<tbody>\n<tr>\n<td width=\"100%\"><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400;\">: All changes made to the Component Properties tab will affect all instances of the Service node, across Dialog Tasks.\u00a0<\/span><\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">To configure the Component Properties tab, please follow the steps below:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">On the <\/span><strong>Component Properties<\/strong><span style=\"font-weight: 400;\"> tab, under the <\/span><strong>General Settings<\/strong><span style=\"font-weight: 400;\"> section, enter the <\/span><strong>Name<\/strong><span style=\"font-weight: 400;\"> and <\/span><strong>Display Name<\/strong><span style=\"font-weight: 400;\"> of your Service node.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Choose a <\/span><strong>Service Type<\/strong><span style=\"font-weight: 400;\"> from the drop-down list:<\/span><\/li>\n<\/ol>\n<ul>\n<li><strong>Custom Service<\/strong><span style=\"font-weight: 400;\"> \u2013 Define an API request to a third-party web service. This is the default setting.<\/span><\/li>\n<li><strong>HTML to Image<\/strong><span style=\"font-weight: 400;\"> \u2013 Define HTML to render as an image using JavaScript. For example, to compose HTML or the value of a key in a web service response that contains HTML markup as a string that you want to convert to an image.<\/span><\/li>\n<li><strong>URL to Image<\/strong><span style=\"font-weight: 400;\"> \u2013 Define a web page URL to load to render an image.<\/span><\/li>\n<li><strong>Custom Authentication Service<\/strong><span style=\"font-weight: 400;\"> \u2013 Define a URL to a third-party application that provides the authentication services necessary for the task flow. <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/bot-action-node\/docs\/bots\/bot-builder-tool\/dialog-task\/implementing-custom-authentication\/\"><span style=\"font-weight: 400;\">Learn more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><strong>Alert Subscription Service<\/strong><span style=\"font-weight: 400;\"> \u2013 Define contextually relevant alerts to be sent proactively to the user as a part of the dialog journey.<\/span><\/li>\n<li><strong>Data Service<\/strong><span style=\"font-weight: 400;\"> \u2013 Define CRUD operations to query and manipulate the data for any given data table\/table view.<\/span><\/li>\n<\/ul>\n<ol start=\"3\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Based on the service type selected, select the <\/span><strong>Type\/Sub Type<\/strong><span style=\"font-weight: 400;\"> from the respective drop-down lists or <\/span><strong>Auth URL<\/strong><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Click the <\/span><b>Auth <\/b><span style=\"font-weight: 400;\">tab to create a new Authorization Profile or select an existing profile. For more information, see the <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/authorization\/bot-authentication\/\"><span style=\"font-weight: 400;\">Bot Authorization Overview<\/span><\/a><span style=\"font-weight: 400;\"> article.<\/span><\/li>\n<li>Define the <strong>Pre-processor<\/strong> <strong>Script<\/strong> to <span style=\"font-weight: 400;\">pass the input parameters dynamically for executing an Service Node&#8217;s API call. <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-service-node\/#Pre-processor_Script\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a>.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under the <\/span><strong>Request Definition<\/strong><span style=\"font-weight: 400;\"> section, click <\/span><strong>Define Request<\/strong><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The <\/span><strong>Define Request for &lt; <\/strong><strong><em>ServiceXXXX<\/em><\/strong><strong> &gt;<\/strong><span style=\"font-weight: 400;\"> dialog is displayed, as shown in the following illustration.<\/span><span style=\"font-weight: 400;\"><br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120540\/define-request.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45088\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120540\/define-request.png\" alt=\"\" width=\"1921\" height=\"318\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120540\/define-request.png 1921w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120540\/define-request-300x50.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921120540\/define-request-1024x170.png 1024w\" sizes=\"auto, (max-width: 1921px) 100vw, 1921px\" \/><\/a><br \/>\n<\/span><span style=\"background-color: #fffbea;\"><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400;\">: In the case of a Custom Authentication Service, the <\/span><\/em><strong><em>Request Definition<\/em><\/strong><em><span style=\"font-weight: 400;\"> section does not apply and you can see a <\/span><\/em><strong><em>Response<\/em><\/strong><em>.<\/em><\/span><\/li>\n<li style=\"font-weight: 400;\">Define the <strong>Post-processor Script<\/strong> to fetch the API response parameters using the Service Node and define the dialog flow. <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-service-node\/#Post-processor_Script\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a>.<\/li>\n<li style=\"font-weight: 400;\">Add the sample response(s) you want the Service Node to return.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122612\/service-response.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45091\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122612\/service-response.png\" alt=\"\" width=\"484\" height=\"455\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122612\/service-response.png 484w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122612\/service-response-300x282.png 300w\" sizes=\"auto, (max-width: 484px) 100vw, 484px\" \/><\/a><\/p>\n<p style=\"padding-left: 5px;\"><em><span style=\"font-weight: 400;\">Depending on the <\/span><\/em><strong><em>Service Type<\/em><\/strong><em><span style=\"font-weight: 400;\"> selected, refer to one of the following sections in this topic:<\/span><\/em><\/p>\n<\/li>\n<\/ol>\n<ul>\n<li><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-service-node\/#custom\"><span style=\"font-weight: 400;\">Defining a Custom Service<\/span><\/a><\/li>\n<li><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-service-node\/#URL\"><span style=\"font-weight: 400;\">Defining a URL to Convert to Image<\/span><\/a><\/li>\n<li><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-service-node\/#HTML\"><span style=\"font-weight: 400;\">Defining HTML to Convert to Image<\/span><\/a><\/li>\n<li><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-service-node\/#auto\"><span style=\"font-weight: 400;\">Defining Alert Subscription Service<\/span><\/a><\/li>\n<li><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-service-node\/#Define_a_Data_Service\"><span style=\"font-weight: 400;\">Defining Data Service<\/span><\/a><\/li>\n<\/ul>\n<ol start=\"10\">\n<li>Under <strong>Advanced Controls<\/strong>, select the maximum wait time for the <strong>Timeout<\/strong> for service node calls and decide how the bot can respond or choose an alternate path when timeout occurs. You can configure the following settings:\n<ul>\n<li><strong>Timeout(Seconds)<\/strong>: Select the maximum wait time from the drop-down list. The timeout range can be any value between <em>1 Second<\/em> to <em>20 Seconds <\/em><span style=\"font-weight: 400;\">for <\/span><span style=\"font-weight: 400;\">Standard accounts<\/span><span style=\"font-weight: 400;\">, and between <\/span><em><i><span style=\"font-weight: 400;\">1 Second to 30 Seconds<\/span><\/i><\/em><span style=\"font-weight: 400;\"> for <\/span><span style=\"font-weight: 400;\">Enterprise accounts<\/span>. The default value is <em>5 Seconds<\/em>.<\/li>\n<li><strong>Timeout error handling<\/strong>: Choose how the bot should respond when the timeout occurs.\n<ul>\n<li><strong>Close the Task and trigger Task Execution Failure Event<\/strong>, or<\/li>\n<li><strong>Continue with the task and transition to this node<\/strong>; select the node to which the service call can transition in the flow.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230626084816\/service_node_timeout.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1919\" height=\"699\" class=\"alignnone size-medium wp-image-57519\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230626084816\/service_node_timeout.png\" alt=\"\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230626084816\/service_node_timeout.png 1919w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230626084816\/service_node_timeout-300x109.png 300w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20230626084816\/service_node_timeout-1024x373.png 1024w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><\/a><\/li>\n<\/ol>\n<ol start=\"11\">\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Variable Namespaces<\/strong><span style=\"font-weight: 400;\"> section, associate the variable namespaces to execute this node and its transitions. This option is visible only when the Variable Namespace is enabled for the VA. You can go with the task level settings or customize it for this node. For more information, refer to <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-settings\/bot-management\/managing-namespace\/\"><span style=\"font-weight: 400;\">Managing Namespace<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Pre-processor_Script\">Pre-processor Script<\/span><\/h3>\n<p>The <strong>Pre-processor Script<\/strong> helps execute a custom JavaScript code within the Service Node to manipulate existing values or set new ones within the context and pass the input parameters dynamically for executing an API call using the Service Node. It works similarly to the Script Node. <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-script-node\/#Configure_the_Node\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a>.<\/p>\n<p>With the <strong>Pre-processor Script<\/strong>, the Platform does not have to process additional Script nodes to execute a single service node.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Steps_to_Configure_a_Pre-processor_Script\">Steps to Configure a Pre-processor Script<\/span><\/h3>\n<ol>\n<li>In the <strong>Dialog Tasks<\/strong> window, click the required dialog task.<\/li>\n<li>In the <strong>Build<\/strong> dialog flow window, click the required Service Node.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20240122055448\/pre-processor-script-service-node.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-61050\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20240122055448\/pre-processor-script-service-node.png\" alt=\"\" width=\"500\" height=\"350\" \/><\/a><\/li>\n<li>In the<strong> Component Properties<\/strong> window, click <strong>Define Script<\/strong> in the <strong>Pre-processor<\/strong>\/<strong>Post-processor Script <\/strong>section.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20240122055907\/define-script-pre-and-post-processor.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-61053\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20240122055907\/define-script-pre-and-post-processor.png\" alt=\"\" width=\"350\" height=\"700\" \/><\/a><\/li>\n<li>In the <strong>Add Script<\/strong> window, add the script you want to execute, and click <strong>Save<\/strong>.<br \/>\n<a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20240122060234\/add-script-to-service-node.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-61056\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20240122060234\/add-script-to-service-node.png\" alt=\"\" width=\"400\" height=\"300\" \/><\/a><\/li>\n<\/ol>\n<p><span style=\"background-color: #fffbea;\"><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400;\">: <em>Pre-processor Script is available for all the existing service nodes (treated as an empty script node) and does not have any JavaScript defined.<\/em><\/span> <\/em><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Post-processor_Script\">Post-processor Script<\/span><\/h3>\n<p>The <strong>Post-processor Script<\/strong> executes the defined JavaScript code following the execution of the service node.<\/p>\n<p>Using this property, developers can fetch and store only the required Service Node API response parameters in the context object and define the dialog execution flow. The <strong>Post-processor Script<\/strong> has the same properties as the Script Node. <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-script-node\/#Configure_the_Node\" target=\"_blank\" rel=\"noopener noreferrer\">Learn more<\/a>.<\/p>\n<p>The steps to configure a Post-processor Script are the same as the Pre-processor Script. Click <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/working-with-the-service-node\/#Steps_to_Configure_a_Pre-processor_Script\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> to learn more.<\/p>\n<p><span style=\"background-color: #fffbea;\"><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400;\">: <em>Post-processor is available for all the existing service nodes (treated as an empty script node) and does not have any JavaScript defined.<\/em><\/span><br \/>\n<\/em><\/span><\/p>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Instance_Properties\"><span style=\"font-weight: 400;\">Instance Properties<\/span><\/span><\/h2>\n<table style=\"background-color: #fffbea; width: 100%; height: 30px;\" width=\"100%\">\n<tbody>\n<tr style=\"height: 30px;\">\n<td style=\"height: 30px;\" width=\"100%\"><strong><em>Note<\/em><\/strong><em>: The settings in the Instance Properties tab are specific to the current dialog task and do not reflect in other dialog tasks that use this node.<\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Use the Instance Properties to define any user tags that you want to set.<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">On the Service node properties panel, click the <\/span><strong>Instance Properties<\/strong><span style=\"font-weight: 400;\"> tab.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under the <\/span><strong>Custom<\/strong> <strong>Tags <\/strong><span style=\"font-weight: 400;\">section, add tags to build custom profiles of your VA\u2019s conversations. <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/custom-meta-tags\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Click here for more<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122659\/service-instance-properties.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45094\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122659\/service-instance-properties.png\" alt=\"\" width=\"460\" height=\"654\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122659\/service-instance-properties.png 460w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122659\/service-instance-properties-211x300.png 211w\" sizes=\"auto, (max-width: 460px) 100vw, 460px\" \/><\/a><br \/>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Connections_Properties\"><span style=\"font-weight: 400;\">Connections Properties<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Since they are contained within Bot Action nodes, Service nodes cannot be connected on their own to any other nodes outside the Bot Action node to which they belong. Connections can only be made with nodes contained within the same Bot Action node.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From the node\u2019s <\/span><strong>Connection Properties <\/strong><span style=\"font-weight: 400;\">tab, you can configure the following:<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><strong>Service Node Connections<\/strong><span style=\"font-weight: 400;\">: The node within the Bot Action to execute next, after the Service node runs.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Bot Action Connections<\/strong><span style=\"font-weight: 400;\">, where you can update the node to trigger after the Bot Action group is executed. Updates made here will apply to all nodes within the same Bot Action.\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">For both connection types you can write conditional statements based on the values of any Entity or Context Objects in the dialog task, or you can use Intents for transitions.\u00a0<\/span><\/p>\n<table style=\"background-color: #fffbea; width: 100%;\" width=\"100%\">\n<tbody>\n<tr>\n<td width=\"100%\"><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400;\">: The conditions configured here are applicable only for this instance and will not affect this node when being used in any other dialog.<\/span><\/em><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">To set up node connection conditions, please follow the steps outlined in <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/nodes-conditions\/\"><span style=\"font-weight: 400;\">Adding <\/span><em><span style=\"font-weight: 400;\">IF-Else<\/span><\/em><span style=\"font-weight: 400;\"> Conditions to Node Connections.\u00a0<\/span><\/a><\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122830\/service-connection-properties.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-45097\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122830\/service-connection-properties.png\" alt=\"\" width=\"454\" height=\"579\" srcset=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122830\/service-connection-properties.png 454w, https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921122830\/service-connection-properties-235x300.png 235w\" sizes=\"auto, (max-width: 454px) 100vw, 454px\" \/><\/a><br \/>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Service_Types\"><span style=\"font-weight: 400;\">Service Types<\/span><\/span><\/h1>\n<p><span style=\"font-weight: 400;\">You can define the Service Type as:<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><strong>Custom Service<\/strong><span style=\"font-weight: 400;\"> \u2013 Define an API request to a third-party web service. This is the default setting.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>HTML to Image<\/strong><span style=\"font-weight: 400;\"> \u2013 Define HTML to render as an image using JavaScript. For example, to compose HTML or the value of a key in a web service response that contains HTML markup as a string that you want to convert to an image.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>URL to Image<\/strong><span style=\"font-weight: 400;\"> \u2013 Define a web page URL to load to render an image.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Custom Authentication Service<\/strong><span style=\"font-weight: 400;\"> \u2013 Define a URL to a third-party application that provides the authentication services necessary for the task flow.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Alert Subscription Service<\/strong><span style=\"font-weight: 400;\"> \u2013 Define contextually relevant alerts to be sent proactively to the user as a part of the dialog journey.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Data Table Service<\/strong><span style=\"font-weight: 400;\"> \u2013 Define CRUD operations to query and manipulate the data for any given data table\/table view assigned to the Virtual Assistant.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Define_a_Custom_Service\"><span style=\"font-weight: 400;\">Define a Custom Service<\/span><\/span><\/h2>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When you select <\/span><strong>Custom Service<\/strong><span style=\"font-weight: 400;\"> in the <\/span><strong>Service Type<\/strong><span style=\"font-weight: 400;\">, then in the <\/span><strong>Sub-Type<\/strong><span style=\"font-weight: 400;\"> field, select one of the options:<\/span>\n<ol>\n<li style=\"font-weight: 400;\"><strong>REST<\/strong><span style=\"font-weight: 400;\"> \u2013 The API web service is using REST services.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>SOAP<\/strong><span style=\"font-weight: 400;\"> \u2013 The API web service is using SOAP services.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Request Definition<\/strong><span style=\"font-weight: 400;\"> section, click <\/span><strong>Define Request<\/strong><span style=\"font-weight: 400;\"> to specify the settings for the web service type.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The <\/span><strong>Define Request for &lt; <\/strong><strong><em>Service Node Name<\/em><\/strong><strong> &gt;<\/strong><span style=\"font-weight: 400;\"> dialog is displayed as shown in the following illustration.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Request URL<\/strong><span style=\"font-weight: 400;\"> field, in the first field, select the HTTP method used for the request. You can select:<\/span>\n<ol>\n<li style=\"font-weight: 400;\"><strong>POST <\/strong><span style=\"font-weight: 400;\">\u2013 Used to send data to the server. For example, customer information, file upload, and so forth using HTML forms.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>PUT <\/strong><span style=\"font-weight: 400;\">\u2013 Replaces the content of the target resource with the content sent.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>PATCH<\/strong><span style=\"font-weight: 400;\"> \u2013 Appends the content of an existing target resource with the content sent.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>DELETE<\/strong><span style=\"font-weight: 400;\"> \u2013 Deletes the content of an existing target resource.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>GET<\/strong><span style=\"font-weight: 400;\"> \u2013 Returns the content of an existing target resource<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the second field of the <\/span><strong>Request URL<\/strong><span style=\"font-weight: 400;\">, specify the URL for the dialog task response to process at Kore.ai. For example, <\/span><span style=\"font-weight: 400; color: #0000ff;\">http:\/\/koremessenger.com\/postURL<\/span><span style=\"font-weight: 400;\">. Add query or path parameters as part of the URL, if required. To use entity node values as parameters, use the following syntax for accessing the <\/span><span style=\"font-weight: 400;\"><code>Context<\/code><\/span><span style=\"font-weight: 400;\"> object: <\/span><span style=\"font-weight: 400; color: #0000ff;\">https:\/\/myDomain.com\/{{context.entities.topic}}<\/span><span style=\"font-weight: 400;\"> for the <\/span><span style=\"font-weight: 400;\"><code>context.entities.topic<\/code><\/span><span style=\"font-weight: 400;\">. You must use the double brackets <\/span><span style=\"font-weight: 400;\"><code>{{ context.object }}<\/code><\/span><span style=\"font-weight: 400;\">. For more information, refer to <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/context-object\/\"><span style=\"font-weight: 400;\">Context Object<\/span><\/a><span style=\"font-weight: 400;\">.<\/span>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Optionally, click <\/span><strong>Show Advanced<\/strong><span style=\"font-weight: 400;\">, and select<\/span>\n<ol>\n<li style=\"font-weight: 400;\"><strong>Yes<\/strong><span style=\"font-weight: 400;\"> in the<\/span><strong> Access Using A Connector<\/strong><span style=\"font-weight: 400;\"> field if access for Kore.ai assistants is using the Kore.ai connector agent. For more information, refer to <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/kore-ai-connector\/\"><span style=\"font-weight: 400;\">Using the Kore.ai Connector<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Yes<\/strong><span style=\"font-weight: 400;\"> in the <\/span><strong>De-Identification of PII Data<\/strong><span style=\"font-weight: 400;\"> to redact any sensitive information types that users share with your assistants. For more information, refer to <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-settings\/pii-data-masking\/\"><span style=\"font-weight: 400;\">Redacting Personally Identifiable Information<\/span><\/a><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Auth<\/strong><span style=\"font-weight: 400;\"> tab, select the type of authorization needed for this service node call, or define a new authorization type if needed. For more information, refer to <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/authorization\/bot-authentication\/\"><span style=\"font-weight: 400;\">Setting Up Authentication<\/span><\/a> and <a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/authorization\/bot-authentication\/\"><span style=\"font-weight: 400;\">Bot Authorization Overview<\/span><\/a><span style=\"font-weight: 400;\"> articles<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Headers<\/strong><span style=\"font-weight: 400;\"> tab, specify the headers as key\/value pairs if required to access the specified request URL.\u00a0 Authentication headers are auto-generated based on the authorization type specified on the <\/span><strong>Auth<\/strong><span style=\"font-weight: 400;\"> tab. You need to define any other standard headers. For example, Content-type, Accept, or any custom headers. Headers defined here are only applicable to this service node.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Body<\/strong><span style=\"font-weight: 400;\"> tab, select the body content type. You can select:<\/span>\n<ol>\n<li style=\"font-weight: 400;\"><strong>application\/x-www-form-urlencoded<\/strong><span style=\"font-weight: 400;\"> \u2013 Also known as Multipart\/Form-data, which is an encoding type that allows files to be sent through an HTTP POST request method if you want to allow a user to upload a file from a form. You can add key\/value pairs that are encoded by the XO Platform.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>application\/json<\/strong><span style=\"font-weight: 400;\"> \u2013 Use JSON to transmit data between the Kore.ai servers and your VA\u2019s web application. Any JSON is sent with the request without any processing.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>application\/xml<\/strong><span style=\"font-weight: 400;\"> \u2013 For SOAP services, pass XML payload using POST methods. You can pass entity node values as part of the XML, using the following syntax for accessing the <\/span><span style=\"font-weight: 400;\"><code>Context<\/code><\/span><span style=\"font-weight: 400;\"> object: <span style=\"color: #0000ff;\">https:\/\/myDomain.com\/{{context.entities.topic}}<\/span> for the <\/span><code><span style=\"font-weight: 400;\">context.entities.topic<\/span><\/code><span style=\"font-weight: 400;\">. You must use the double brackets <\/span><code><span style=\"font-weight: 400;\">{{ context.object }}<\/span><\/code><span style=\"font-weight: 400;\">. For more information, refer to <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/context-object\/\"><span style=\"font-weight: 400;\">Context Object<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Test Request<\/strong><span style=\"font-weight: 400;\"> tab, click <\/span><strong>Test<\/strong><span style=\"font-weight: 400;\"> to optionally send your API request URL using the specified Auth type, HTTP headers, and body parameters, if defined. The response is displayed in the text area. Click <\/span><strong>Save as Sample Response<\/strong><span style=\"font-weight: 400;\"> to save the test response as the sample response for this node.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click <\/span><strong>Save<\/strong><span style=\"font-weight: 400;\"> to save the request for the service node and close the <\/span><strong>Define Request for &lt; <\/strong><strong><em>Service Node Name<\/em><\/strong><strong> &gt;<\/strong><span style=\"font-weight: 400;\"> dialog.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Sample Response<\/strong><span style=\"font-weight: 400;\"> section, optionally click <\/span><strong>Add Sample Response<\/strong><span style=\"font-weight: 400;\"> to display the <\/span><strong>Add Sample Response<\/strong><span style=\"font-weight: 400;\"> dialog that you can use to manually enter or paste a sample response.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Optionally, in the <\/span><strong>Add Sample Response<\/strong><span style=\"font-weight: 400;\"> drop-down list, you can select:<\/span>\n<ol>\n<li style=\"font-weight: 400;\"><strong>JSON<\/strong><span style=\"font-weight: 400;\"> \u2013 A list of JSON key\/value pairs available in the request URL response used in other nodes as variables.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>RAW<\/strong><span style=\"font-weight: 400;\"> \u2013 A list of key\/value pairs that are used in other nodes as variables.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Component Properties<\/strong><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"> section, select the maximum wait time for the <strong>Timeout<\/strong> for service node calls and decide how the bot can respond or choose an alternate path when timeout occurs. You can configure the following settings.<\/span><\/span>\n<ul>\n<li><strong>Timeout(Seconds)<\/strong>: Select the maximum wait time from the drop-down list. For new as well as existing nodes, the timeout range can be any value between <strong>1 Second to 20 Seconds<\/strong> <span style=\"font-weight: 400;\">for <\/span><em><span style=\"font-weight: 400;\">Standard accounts<\/span><span style=\"font-weight: 400;\">, <\/span><\/em><span style=\"font-weight: 400;\">and between <\/span><strong>1 Second to 30 Seconds<\/strong><span style=\"font-weight: 400;\"> for <\/span><em><span style=\"font-weight: 400;\">Enterprise accounts<\/span><\/em>. The default value is <strong>5 Seconds<\/strong>.<\/li>\n<li><strong>Timeout error handling<\/strong>: Choose how the bot should respond when the timeout occurs.\n<ul>\n<li><strong>Close the Task and trigger Task Execution Failure Event<\/strong>, or<\/li>\n<li><strong>Continue with the task and transition to this node<\/strong>; select the node to which the service call can transition in the flow.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Define_a_URL_to_Convert_to_Image\"><span style=\"font-weight: 400;\">Define a URL to Convert to Image<\/span><\/span><\/h2>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When you select <\/span><strong>URL to Image<\/strong><span style=\"font-weight: 400;\"> in the <\/span><strong>Service Type<\/strong><span style=\"font-weight: 400;\">, the <\/span><strong>Type<\/strong><span style=\"font-weight: 400;\"> setting is read-only.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Request Definition<\/strong><span style=\"font-weight: 400;\"> section, click <\/span><strong>Define Request<\/strong><span style=\"font-weight: 400;\"> to specify the settings when the <\/span><strong>URL to Image<\/strong><span style=\"font-weight: 400;\"> is selected for <\/span><strong>Service Type<\/strong><span style=\"font-weight: 400;\">. The <\/span><strong>Define Request for &lt; <\/strong><strong><em>Service Node Name<\/em><\/strong><strong> &gt;<\/strong><span style=\"font-weight: 400;\"> dialog is displayed as shown in the following illustration.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>URL to Convert<\/strong><span style=\"font-weight: 400;\"> field, enter the URL for the image. The syntax when using a <\/span><code><span style=\"font-weight: 400;\">Context<\/span><\/code><span style=\"font-weight: 400;\"> object key in a URL is to enclose the object name in double brackets, for example, <\/span><span style=\"color: #0000ff;\"><span style=\"font-weight: 400;\">https:\/\/myURLimage.com\/<\/span><strong>{{context.entities.imageName}}<\/strong><span style=\"font-weight: 400;\">.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Render Sizes<\/strong><span style=\"font-weight: 400;\"> section, specify a name for the image size. For example, for an <\/span><span style=\"font-weight: 400;\">iPhone<\/span><span style=\"font-weight: 400;\"> or <\/span><span style=\"font-weight: 400;\">tablet<\/span><span style=\"font-weight: 400;\">, enter the <\/span><strong>Width<\/strong><span style=\"font-weight: 400;\"> and <\/span><strong>Height<\/strong><span style=\"font-weight: 400;\"> in pixels; then click <\/span><strong>+Add<\/strong><span style=\"font-weight: 400;\"> to add additional sizes, or click <\/span><strong>Add<\/strong><span style=\"font-weight: 400;\"> to save and close the dialog.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click <\/span><strong>Save<\/strong><span style=\"font-weight: 400;\"> to save the request for the service node and close the <\/span><strong>Define Request for &lt; <\/strong><strong><em>Service Node Name<\/em><\/strong><strong> &gt;<\/strong><span style=\"font-weight: 400;\"> dialog.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<div class=\"alert alert-info\"><strong>Note:<\/strong> By default, the webpage loading time is configured as 2 seconds. If the page loads within 2 seconds, then a screenshot is captured. Otherwise, a blank page is displayed.<\/div>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Define_HTML_to_Convert_to_Image\"><span style=\"font-weight: 400;\">Define HTML to Convert to Image<\/span><\/span><\/h2>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When you select<\/span><strong> HTML to Image<\/strong><span style=\"font-weight: 400;\"> in the <\/span><strong>Service Type<\/strong><span style=\"font-weight: 400;\">, the <\/span><strong>Type<\/strong><span style=\"font-weight: 400;\"> setting is read-only.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Request Definition<\/strong><span style=\"font-weight: 400;\"> section, click <\/span><strong>Define Request<\/strong><span style=\"font-weight: 400;\"> to specify the settings when <\/span><strong>HTML to Image<\/strong><span style=\"font-weight: 400;\"> is selected for <\/span><strong>Service Type<\/strong><span style=\"font-weight: 400;\">. The <\/span><strong>Define Request for &lt; <\/strong><strong><em>Service Node Name<\/em><\/strong><strong> &gt;<\/strong><span style=\"font-weight: 400;\"> dialog is displayed as shown in the following illustration.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>HTML to Convert<\/strong><span style=\"font-weight: 400;\"> field, enter the HTML for the image.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Render Sizes<\/strong><span style=\"font-weight: 400;\"> section, specify a name for the image size. For example, for an <\/span><span style=\"font-weight: 400;\">iPhone<\/span><span style=\"font-weight: 400;\"> or <\/span><span style=\"font-weight: 400;\">tablet<\/span><span style=\"font-weight: 400;\">, enter the <\/span><strong>Width<\/strong><span style=\"font-weight: 400;\"> and <\/span><strong>Height<\/strong><span style=\"font-weight: 400;\"> in pixels; then click <\/span><strong>+Add<\/strong><span style=\"font-weight: 400;\"> to add additional sizes, or click <\/span><strong>Add<\/strong><span style=\"font-weight: 400;\"> to save and close the dialog.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The following is an example for converting HTML to an image:<\/span><\/p>\n<table style=\"width: 100%; border-collapse: collapse; background-color: #f7f7f7;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\">\n<pre><code><span style=\"font-weight: 400;\">&lt;head&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;link href=\"..\/assets\/styles.min.css\" rel=\"stylesheet\"\/&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;title&gt;HTML: Print Wide HTML Tables&lt;\/title&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;script src=\"\/\/ajax.googleapis.com\/ajax\/libs\/jquery\/1.10.2\/jquery.min.js\"&gt;&lt;\/script&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;style&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0.style1 {<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0border-collapse: collapse;<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0}<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0.style1 th {<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0background-color: #DDDDDD;<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0white-space: nowrap;<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0}<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0.style1 .d {<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0white-space: nowrap;<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0}<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0.style1 .n {<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0padding-left: 20px;<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0text-align: right;<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0}<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;\/style&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;\/head&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;body&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;table id=\"table1\" class=\"style1\" border=\"1\" cellpadding=\"4\" cellspacing=\"0\"&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\/\/\/TODO Add Table Rows here.<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;\/table&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;input type=\"button\" id=\"print-button\" value=\"Make this table printable contact@ {{context.session.UserContext.emailId}}\"\/&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;script&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">\/*<\/span><\/code> <code><span style=\"font-weight: 400;\"> * HTML: Print Wide HTML Tables<\/span><\/code> <code><span style=\"font-weight: 400;\"> * http:\/\/salman-w.blogspot.com\/2013\/04\/printing-wide-html-tables.html<\/span><\/code> <code><span style=\"font-weight: 400;\">*\/<\/span><\/code> <code><span style=\"font-weight: 400;\">$(function() {<\/span><\/code> <code><span style=\"font-weight: 400;\">$(\"#print-button\").on(\"click\", function() {<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0var table = $(\"#table1\"),<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0tableWidth = table.outerWidth(),<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0pageWidth = 600,<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0pageCount = Math.ceil(tableWidth \/ pageWidth),<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0printWrap = $(\"&lt;div&gt;&lt;\/div&gt;\").insertAfter(table),<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0i,<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0printPage;<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0for (i = 0; i &lt; pageCount; i++) {<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0printPage = $(\"&lt;div&gt;&lt;\/div&gt;\").css({<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\"overflow\": \"hidden\",<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\"width\": pageWidth,<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\"page-break-before\": i === 0 ? \"auto\" : \"always\"<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0}).appendTo(printWrap);<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0table.clone().removeAttr(\"id\").appendTo(printPage).css({<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\"position\": \"relative\",<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0\u00a0\"left\": -i * pageWidth<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0\u00a0\u00a0});<\/span><\/code> <code><span style=\"font-weight: 400;\"> \u00a0\u00a0}<\/span><\/code> <code><span style=\"font-weight: 400;\"> table.hide();<\/span><\/code> <code><span style=\"font-weight: 400;\"> $(this).prop(\"disabled\", true);<\/span><\/code> <code><span style=\"font-weight: 400;\">});<\/span><\/code> <code><span style=\"font-weight: 400;\">});<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;\/script&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;\/body&gt;<\/span><\/code> <code><span style=\"font-weight: 400;\">&lt;\/html&gt;<\/span><\/code><\/pre>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">The preceding HTML example, when table rows are added into the example, can render the following image to an end-user.<\/span><\/p>\n<p><a ref=\"magnificPopup\" href=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921132702\/html-to-image.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-45100\" src=\"https:\/\/kore-wordpress.s3.us-east-2.amazonaws.com\/developer.kore.ai\/v10-1\/wp-content\/uploads\/sites\/35\/20220921132702\/html-to-image-617x1024.png\" alt=\"\" width=\"417\" height=\"824\" \/><\/a><br \/>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Define_an_Alert_Subscription_Service\"><span style=\"font-weight: 400;\">Define an Alert Subscription Service<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You can now automatically subscribe your users to send contextually relevant alerts as part of the dialog journey. For example, a person booking a flight ticket for a specific date is auto-subscribed to get regular updates on the weather forecast for the destination city.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To set up an alert subscription service, follow the below steps:<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Open the <\/span><strong>Component Properties<\/strong><span style=\"font-weight: 400;\"> tab of the service node to which you want to associate the alert.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Under the<\/span><strong> General Settings<\/strong><span style=\"font-weight: 400;\"> section, select <\/span><strong>Auto Subscription Service <\/strong><span style=\"font-weight: 400;\">from the <\/span><strong>Service Type <\/strong><span style=\"font-weight: 400;\">drop-down list.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click <\/span><strong>Define Request<\/strong><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><strong><em>Note<\/em><\/strong><em><span style=\"font-weight: 400;\">: To create an alert subscription service, you must base it on an existing alert task. Users are auto-subscribed to the alert task on reaching the associated service node in the dialog.<\/span><\/em><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">On the Smart\/Automatic Alerts dialog box, select an alert task from the <\/span><strong>Choose Alert <\/strong><span style=\"font-weight: 400;\">drop-down list. The list consists of only the published alert tasks related to your VA.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter the necessary information as explained below.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h3><span class=\"ez-toc-section\" id=\"Alert_Subscription_Smart_Alert_Configurations\"><span style=\"font-weight: 400;\">Alert Subscription (Smart Alert) Configurations<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In a typical alert setup, the alert parameters, filters, and other necessary details are entered by the users. Since this is an auto-subscription for alerts, you need to configure those details as a developer.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Alert Parameters<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">These vary according to the alert you select. Provide the default parameter values to use for the Alert Subscription service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this example, the parameters defined for the alert are <\/span><em><span style=\"font-weight: 400;\">Topic Name<\/span><\/em><span style=\"font-weight: 400;\"> and <\/span><em><span style=\"font-weight: 400;\">News Region<\/span><\/em><span style=\"font-weight: 400;\">. Since the idea is to send weather forecasts to the user for the destination city, you can set the parameter values as <\/span><em><span style=\"font-weight: 400;\">Weather Forecast<\/span><\/em><span style=\"font-weight: 400;\"> and <\/span><em><span style=\"font-weight: 400;\">context.entity.destinationcity<\/span><\/em><span style=\"font-weight: 400;\"> respectively.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Filters<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">These vary according to the alert you select. Provide the filter criteria to use for the Alert Subscription service.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Alert Frequency<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Provide the frequency to send alert notifications. You need to select a Scheme, Frequency, and Time Frame.<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">From the <\/span><strong>Select Scheme<\/strong><span style=\"font-weight: 400;\"> drop-down list, select daily, weekday, or weekend, depending on when you want to send the alert.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">From the <\/span><strong>Select Frequency <\/strong><span style=\"font-weight: 400;\">drop-down list, select <\/span><em><span style=\"font-weight: 400;\">Every<\/span><\/em><span style=\"font-weight: 400;\"> if you want to send multiple alerts at regular intervals of time in a day or select <\/span><em><span style=\"font-weight: 400;\">at<\/span><\/em><span style=\"font-weight: 400;\"> to send one alert at a specific time of the day.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">From the <\/span><strong>Select Time<\/strong><span style=\"font-weight: 400;\"> drop-down list, select an interval time value or a time of the day, depending on the frequency value chosen above.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">For example, <\/span><em><span style=\"font-weight: 400;\">Daily At 6 a.m.<\/span><\/em><span style=\"font-weight: 400;\"> means that an alert is sent to the user every day at 6 a.m.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Smart Alert Expiry<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Configure when to expire sending alerts to the users from one of the following options:<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><strong>Duration<\/strong><span style=\"font-weight: 400;\">: Stops sending notification after the entered number of days from the date of subscription.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Number of Notifications<\/strong><span style=\"font-weight: 400;\">: Stops sending alerts after an entered number of notifications are sent.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h4><span style=\"font-weight: 400;\">Alert Upgrades<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Define the expected behavior of this alert if an upgraded version of the underlying alert task (the published alert that you have selected at the beginning) is published.<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><strong>Remove Existing Instances &#8211; <\/strong><span style=\"font-weight: 400;\">All existing subscriptions of this smart alert are removed and users will no longer receive notifications. Users are auto-subscribed to the upgraded alert task only when they execute the dialog and reach the service node in the dialog journey.<\/span><\/li>\n<li style=\"font-weight: 400;\"><strong>Allow Users To Manually Upgrade Subscription &#8211; <\/strong><span style=\"font-weight: 400;\">Users will receive an upgrade notification on the selected channel which is a link that guides them through to upgrade their auto-subscription. If the upgrade is successful, the user will receive a success notification.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Define_a_Data_Service\"><span style=\"font-weight: 400;\">Define a Data Service<\/span><\/span><\/h2>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When you select <\/span><strong>Data Service<\/strong><span style=\"font-weight: 400;\"> in the <\/span><strong>Service Type<\/strong><span style=\"font-weight: 400;\">, the <\/span><strong>Type<\/strong><span style=\"font-weight: 400;\"> setting provides two options:<\/span>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Table \u2013 choose this option to perform CRUD operations on the data table.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">View \u2013 choose this option to fetch data from a table view.<br \/>\n<\/span><span style=\"background-color: #fffbea;\"><strong>Note<\/strong><span style=\"font-weight: 400;\">: Your VA should have permission to access the table\/view. The owner of the table\/view has to grant this permission, <\/span><a style=\"background-color: #fffbea;\" href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/advanced-topics\/data-table\/#Assignments\"><span style=\"font-weight: 400;\">click here for how<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In the <\/span><strong>Request Definition<\/strong><span style=\"font-weight: 400;\"> section, click <\/span><strong>Define Request<\/strong><span style=\"font-weight: 400;\"> to specify the operation you want to perform. <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/data-as-service\/\"><span style=\"font-weight: 400;\">Click here for details.<\/span><\/a><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<div class=\"w-separator size_medium with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>\n<h1><span class=\"ez-toc-section\" id=\"Next_Steps\"><span style=\"font-weight: 400;\">Next Steps<\/span><\/span><\/h1>\n<p><span style=\"font-weight: 400;\">For the Service Node you set up, you might want to:<\/span><\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Implement Custom Authentication, <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/implementing-custom-authentication\/\"><span style=\"font-weight: 400;\">refer here<\/span><\/a><span style=\"font-weight: 400;\">; or<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enable 2-way SSL, <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/enabling-2-way-ssl-for-service-nodes\/\"><span style=\"font-weight: 400;\">refer here<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div>[vc_raw_html]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[\/vc_raw_html]<div class=\"w-separator size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"The Service Node is a component type in a dialog task that you can use to add an API service to make REST or SOAP requests to third-party web services. You can use this node when you have the parameters needed for the API request using an entity or other nodes to capture the user...","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-17958","post","type-post","status-publish","format-standard","hentry","category-dialog-task"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/17958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=17958"}],"version-history":[{"count":43,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/17958\/revisions"}],"predecessor-version":[{"id":61253,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/17958\/revisions\/61253"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=17958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=17958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=17958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}