{"id":17936,"date":"2016-11-30T19:25:05","date_gmt":"2016-11-30T19:25:05","guid":{"rendered":"https:\/\/developer.kore.com\/?post_type=docs&#038;p=9013"},"modified":"2023-02-10T08:45:49","modified_gmt":"2023-02-10T08:45:49","slug":"dialog-tasks","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/dialog-tasks\/","title":{"rendered":"Dialog Tasks Overview"},"content":{"rendered":"<section class=\"l-section wpb_row height_auto\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row type_default valign_top\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"ult-spacer spacer-6ae879e065075\" data-id=\"6ae879e065075\" data-height=\"10\" data-height-mobile=\"10\" data-height-tab=\"10\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>\r\n\t<div class=\"wpb_text_column \">\r\n\t\t<div class=\"wpb_wrapper\">\r\n\t\t\t<p><span style=\"font-weight: 400\">Dialog Tasks represent a core component of the XO Platform. Together with the <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/bot-creation\/the-conversation-designer\/\"><span style=\"font-weight: 400\">Conversation Designer<\/span><\/a><span style=\"font-weight: 400\">, it is an essential tool in building conversations that are connected to your business logic.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Each task is composed of interlinked <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/nodes-transitions\/\"><span style=\"font-weight: 400\">nodes <\/span><\/a><span style=\"font-weight: 400\">that help retrieve information, perform actions, connect with external apps, send messages to users, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400\">To learn more and get started creating your own Dialog Tasks, first learn how to <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/navigating-dialog-tasks\/\"><span style=\"font-weight: 400\">Navigate the Dialog Builder<\/span><\/a><span style=\"font-weight: 400\"> then how to <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/chatbot-overview\/using-the-dialog-builder-tool\/\"><span style=\"font-weight: 400\">Work with Dialog Tasks<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<p><span style=\"font-weight: 400\">While working with Dialog Tasks, you will be interacting with a variety of related features, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/grouping-nodes\/\"><span style=\"font-weight: 400\">Sub-intent management &amp; Node Grouping <\/span><\/a><span style=\"font-weight: 400\">&#8211; You can configure sub-intents within a task using group nodes, or configure a task as a subintent.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/nodes-transitions\/#Component_Transitions\"><span style=\"font-weight: 400\">Component Transitions <\/span><\/a><span style=\"font-weight: 400\">&#8211; Each node can be configured to connect to other nodes according to specific if-else conditions that you can customize based on a variety of criteria.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/voice-call-properties\/\"><span style=\"font-weight: 400\">Voice and IVR integration<\/span><\/a><span style=\"font-weight: 400\"> &#8211; Relevant nodes can be integrated with voice and IVR tools so that your users may be assisted via voice as well.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/prompt-editor\/\"><span style=\"font-weight: 400\">User and Error Prompt management<\/span><\/a><span style=\"font-weight: 400\"> &#8211; Task nodes allow you to customize the messaging seen by users when they interact with that node or when there is an error.<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/dialog-task\/context-object\/\"><span style=\"font-weight: 400\">The Context Object <\/span><\/a><span style=\"font-weight: 400\">&#8211; You can use the Context Object as a container for data that can be used across tasks, intents and FAQs.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Dialog Tasks are also part of the <\/span><a href=\"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/bot-builder-tool\/bot-creation\/storyboard\/\"><span style=\"font-weight: 400\">Storyboard<\/span><\/a><span style=\"font-weight: 400\"> feature, where you can see an overview of your intents, conversations and FAQs.<\/span><\/p>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n<div class=\"ult-spacer spacer-6ae879e0652f3\" data-id=\"6ae879e0652f3\" data-height=\"12\" data-height-mobile=\"12\" data-height-tab=\"12\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Dialog Tasks represent a core component of the XO Platform. Together with the Conversation Designer, it is an essential tool in building conversations that are connected to your business logic. Each task is composed of interlinked nodes that help retrieve information, perform actions, connect with external apps, send messages to users, and more. To learn...","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":["post-17936","post","type-post","status-publish","format-standard","hentry","category-dialog-task"],"_links":{"self":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/17936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/comments?post=17936"}],"version-history":[{"count":24,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/17936\/revisions"}],"predecessor-version":[{"id":54028,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/posts\/17936\/revisions\/54028"}],"wp:attachment":[{"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/media?parent=17936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/categories?post=17936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/developer.kore.ai\/v10-1\/wp-json\/wp\/v2\/tags?post=17936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}