{"id":17809,"date":"2016-07-28T14:28:54","date_gmt":"2016-07-28T14:28:54","guid":{"rendered":"http:\/\/apidocs.kore.com\/?post_type=docs&p=4314"},"modified":"2023-12-04T08:28:31","modified_gmt":"2023-12-04T08:28:31","slug":"adding-channels-to-your-bot","status":"publish","type":"post","link":"https:\/\/developer.kore.ai\/v10-1\/docs\/bots\/channel-enablement\/adding-channels-to-your-bot\/","title":{"rendered":"Channel Enablement"},"content":{"rendered":"
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By default, your Virtual Assistant is not available to users unless you define one or more channels through which it can communicate. So, after creating a Virtual Assistant, you can add delivery channels that end-users can use to access and interact with it when deployed. For example, you can enable your assistant for use in the Kore.ai Messaging application, or allow interaction with your VA through an email address or a <\/span>Twilio<\/span><\/em> SMS account. You can also enable your VA in third-party applications such as <\/span>Facebook<\/span><\/em> or <\/span>Slack<\/span><\/em>. This topic describes how to add one or more delivery channels to your VA.<\/span><\/p>\n

You can add channels to your VA from the <\/span>Deploy ><\/strong> Channels<\/strong> section. Channels supported by the Kore.ai XO Platform are categorized based upon their functionality and usage.<\/span><\/p>\n

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Enable a Channel<\/span><\/h2>\n

To enable one or more channels for your VA, follow the below steps:<\/span><\/p>\n

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  1. Open the assistant for which you want to add the channels.<\/span><\/li>\n
  2. Go to <\/span>Deploy > Channels<\/strong>.<\/span><\/li>\n
  3. Click the name of the channel you want to add. This opens the instructions page to install the channel.<\/span><\/li>\n
  4. Click <\/span>Next<\/strong> or the <\/span>Configuration<\/strong> tab to open the configuration page for the channel. This image below shows the configuration page of the Skype for Business channel.
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    Note: <\/strong>After adding the channel, the bot needs to be published for approval and the Bot Admin needs to approve the bot (with new channels). The new channel is not available to users until the Bot Admin explicitly approves that channel for your assistant.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\r\n\t\t<\/div>\r\n\t<\/div>\r\n
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    Editing, Disabling or Deleting Channels<\/span><\/span><\/h1>\n

    To edit a channel<\/strong> configuration, click on it in the channels list, make your changes and save.<\/span><\/p>\n

    To enable\/disable or delete the channel, hover over it in the channels list and click the <\/span>Settings <\/strong>icon in the top right corner.\u00a0<\/span><\/p>\n